technician resume example with 17+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Focused Technician considered expert in maintenance services. Demonstrating keen sense of urgency to every customer. Over 15 years delivering multi-faceted trade skills in industrial environments.
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 10 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Diligent Inventory Management and Tech skillful in improving design processes while increasing team efficiency and boosting work quality through analytical approaches. Strong attention to detail combined with methodical and conscientious nature. Successfully manages all facets of design and production to produce durable, high-quality products.
Skills
Plant Operations Support
Safety Equipment
Customer rapport
Production Assistance
Design principles
Safety and compliance
Electrical Installation and Repair
Extensive Organizational Skills
Time management
Staff education and training
Troubleshooting
Environmental compliance
Cost Control
Team Training
Inventory oversight
Written/Verbal Communication
Performance improvement
Education
University of PhoenixTempe, AZExpected in 05/2013 ā āBachelor Of Management And Organizational Studies:Management Science - GPA:
Determined maintenance requirements and assigned repairs to qualified employees.
Performed complex mechanical alignments and calibration of equipment to quality standards.
Set up and performed test activities.
Developed corrective action plans and prevention strategies to improve product reliability.
Planned, scheduled and delegated daily work to team of employees.
Managed team performance by training, mentoring, disciplining and motivating employees.
Conducted tests of components and systems to evaluate performance and identify concerns.
Meticulously tracked all parts and devices used on each service call.
Read manuals and manufacturer instructions to install and troubleshoot devices.
Performed routine maintenance on different equipment for manufacturing operations.
Implemented, configured and optimized safety standards.
Maintained quality assurance and customer satisfaction objectives.
Leveraged knowledge of raw materials, production processes, quality control, costs and other techniques to maximize effective manufacture and distribution of goods.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Served meals to residents in accordance with established schedules and dietary procedures.
Upheld efficiency of meal services by pre-setting tables before patients arrived.
Distributed food during busy peak periods to drive customer satisfaction.
Reported and documented resident changes in consumption or behaviors.
Increased aide productivity by working closely with staff to redesign cleaning protocols, processes and workflows.
Delivered nourishment and supplements to nurse station for distribution to specific residents.
Arranged tray and or table settings with proper tableware, condiments and tray card.
Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
Documented clinical findings and entered pertinent health data for processing, recordkeeping and use by other medical professionals.
Educated clients about long-term health benefits of balanced diets and exercise programs.
Walmart Super Center - Walmart Inventory Manager City, STATE, 08/2003 - 06/2014
Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.
Recorded information, shortages and discrepancies to keep records current and accurate.
Created production forecasts and plans based on sales forecasts, historical usage and product trends.
Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition.
Strengthened inventory processes to balance supply needs with budget and space limitations.
Conducted future planning to obtain sufficient materials to accomplish mission.
Maximized coverage by carefully allocating resources, setting schedules and delegating assignments.
Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Expedited resolutions of shipping errors and packaging mistakes.
Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
Delivered substantial cost savings by securing discounts from third-party logistics services providers.
Prospected for leads to build pipeline and convert to sales opportunities.
Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
Divided and categorized cargo received and redirected shipments in response to customer requests.
Led value-added customer service team that consistently over-delivered on customer expectations.
Collaborated with manufacturing and supply chain management.
Promoted brand at industry events and through ongoing networking efforts.
Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.
Created and enforced detailed organization processes to increase quality and service standards.
Built continuous improvement culture that attracted and retained high-performing employees while reducing costs.
Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.