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Technician B Resume Example

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TECHNICIAN B
Skills
  • Teaching job search techniques
  • Troubleshooting technical issues
  • Collaborative Leadership
  • Rebuilding engines
  • Obtaining authorizations
  • Welding abilities
  • Basic repair skills
Professional Summary

Focused Technician considered expert in maintenance services. Demonstrating keen sense of urgency to every customer. Pursuing role where hard work and dedication will be highly valued. Multi-talented Auto Technician consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Enthusiastic HVAC Technician eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of AC and Heating and training. Motivated to learn, grow and excel in HVAC. Service-oriented individual with more than 15 years working as Technician for automotive organization. Determined and experienced in diagnosing issues and performing repairs.

Work History
Technician B, 09/2017 to Current
Auto Plus Pep Boys - Spring Hill , FL
  • Realigned production plans to boost productivity without dramatically increasing costs
  • Maintained quality assurance and customer satisfaction objectives
  • Executed diagnostics, troubleshooting and evaluations on all make and model vehicles
  • Conducted 10 tests of components and systems to evaluate performance and identify concerns
  • Performed routine maintenance on vehicles
  • Conducted 10 tests of components and systems to evaluate performance and identify concerns

Technician B, 09/2015 to 09/2017
Auto Plus Pep Boys - Stockton , CA
  • Executed diagnostics, troubleshooting and evaluations on all make and models vehicles
  • Conducted 15 tests of components and systems to evaluate performance and identify concerns
  • Maintained quality assurance and customer satisfaction objectives
  • Performed routine maintenance on all vehicles
  • Conducted 15 tests of components and systems to evaluate performance and identify concerns

Assistant Manager /Lead Technician, 04/2008 to 09/2015
Just Brakes - City , STATE
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
  • Established and optimized schedules to keep coverage and service in line with forecasted demands
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs
  • Monitored employee performance and developed improvement plans
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
  • Applied customer feedback to develop process improvements and support long-term business needs
  • Reviewed sales and gross profit reports to determine options for increasing market growth
  • Provided current employees options for additional training opportunities
  • Reduced financial discrepancies 100% by monitoring monetary transactions, including credit card sales and deposits
  • Attended monthly sales meetings and reported pertinent information to employees
  • Supervised team of 6 employees and provided feedback on performance
  • Assisted Manager in interview process of prospective employees and provided feedback
  • Completed 2 inventory counts to verify stock levels, address discrepancies and forecast future needs
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
  • Kept work areas clean, organized and safe to promote efficiency and team safety
  • Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience
  • Onboarded new employees, including training, mentoring and new hire documentation
  • Maintained positive customer relationships by responding quickly to customer service inquiries
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions
  • Increased sales revenues by 100% over 20 by promoting complementary products and educating customers about store promotions
Education
Diploma: : HVAC Installation And Repair, 05/2020Southern Technical Collage - City
Diploma: : Massage Therapy, 06/2017Stenier Education Group - City
No Degree: : Private Insestigator, 2015City Collage - City
No Degree: : Industrial Welding, 1995Vocational & Trade School - City
High School Diploma: : 06/1994Cecilio Lebron Ramos - City
Certifications

Universal EPA

OSHA 10

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Your resume earned a perfect score!

Excellent work! Many factors go into creating a strong resume and this sample resume has checked all the boxes. Great job!

100Excellent
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Strong summary
  • Target job
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • Southern Technical Collage
  • Stenier Education Group
  • City Collage
  • Vocational & Trade School
  • Cecilio Lebron Ramos

Job Titles Held:

  • Technician B
  • Assistant Manager /Lead Technician

Degrees

  • Diploma : : HVAC Installation And Repair , 05/2020
    Diploma : : Massage Therapy , 06/2017
    No Degree : : Private Insestigator , 2015
    No Degree : : Industrial Welding , 1995
    High School Diploma : : 06/1994

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