LiveCareer-Resume

technician b resume example with 13+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Focused Technician considered expert in maintenance services. Demonstrating keen sense of urgency to every customer. Pursuing role where hard work and dedication will be highly valued. Multi-talented Auto Technician consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Enthusiastic HVAC Technician eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of AC and Heating and training. Motivated to learn, grow and excel in HVAC. Service-oriented individual with more than 15 years working as Technician for automotive organization. Determined and experienced in diagnosing issues and performing repairs.

Skills
  • Teaching job search techniques
  • Troubleshooting technical issues
  • Collaborative Leadership
  • Rebuilding engines
  • Obtaining authorizations
  • Welding abilities
  • Basic repair skills
Education
Southern Technical Collage Brandon, FL, Expected in 05/2020 Diploma : HVAC Installation And Repair - GPA :
Stenier Education Group Maitland,Fl, Expected in 06/2017 Diploma : Massage Therapy - GPA :
City Collage Casselberry, FL, Expected in 2015 No Degree : Private Insestigator - GPA :
Vocational & Trade School Guayama,P.R., Expected in 1995 No Degree : Industrial Welding - GPA :
Cecilio Lebron Ramos Patillas,P.R., Expected in 06/1994 High School Diploma : - GPA :
Certifications

Universal EPA

OSHA 10

Work History
Auto Plus Pep Boys - Technician B
Spring Hill, FL, 09/2017 - Current
  • Realigned production plans to boost productivity without dramatically increasing costs
  • Maintained quality assurance and customer satisfaction objectives
  • Executed diagnostics, troubleshooting and evaluations on all make and model vehicles
  • Conducted 10 tests of components and systems to evaluate performance and identify concerns
  • Performed routine maintenance on vehicles
  • Conducted 10 tests of components and systems to evaluate performance and identify concerns

Auto Plus Pep Boys - Technician B
Stockton, CA, 09/2015 - 09/2017
  • Executed diagnostics, troubleshooting and evaluations on all make and models vehicles
  • Conducted 15 tests of components and systems to evaluate performance and identify concerns
  • Maintained quality assurance and customer satisfaction objectives
  • Performed routine maintenance on all vehicles
  • Conducted 15 tests of components and systems to evaluate performance and identify concerns

Just Brakes - Assistant Manager /Lead Technician
City, STATE, 04/2008 - 09/2015
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
  • Established and optimized schedules to keep coverage and service in line with forecasted demands
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs
  • Monitored employee performance and developed improvement plans
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
  • Applied customer feedback to develop process improvements and support long-term business needs
  • Reviewed sales and gross profit reports to determine options for increasing market growth
  • Provided current employees options for additional training opportunities
  • Reduced financial discrepancies 100% by monitoring monetary transactions, including credit card sales and deposits
  • Attended monthly sales meetings and reported pertinent information to employees
  • Supervised team of 6 employees and provided feedback on performance
  • Assisted Manager in interview process of prospective employees and provided feedback
  • Completed 2 inventory counts to verify stock levels, address discrepancies and forecast future needs
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
  • Kept work areas clean, organized and safe to promote efficiency and team safety
  • Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience
  • Onboarded new employees, including training, mentoring and new hire documentation
  • Maintained positive customer relationships by responding quickly to customer service inquiries
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions
  • Increased sales revenues by 100% over 20 by promoting complementary products and educating customers about store promotions

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Southern Technical Collage
  • Stenier Education Group
  • City Collage
  • Vocational & Trade School
  • Cecilio Lebron Ramos

Job Titles Held:

  • Technician B
  • Technician B
  • Assistant Manager /Lead Technician

Degrees

  • Diploma
  • Diploma
  • No Degree
  • No Degree
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: