Qualified Technician with many years of industry experience. Demonstrated success in streamlining processes and boosting efficiency by leveraging strong design and problem-solving abilities. Detail-oriented and conscientious about addressing problems with equipment.
Seasoned Production Team Lead successful at increasing output through performance improvements. Knowledgeable about managing schedules and training employees.
Trustworthy individual offering over fifteen years working as a qualified Technician in diesel industry. Focused and enthusiastic promoting exceptional skill in diagnosing issues and performing repairs. Broad knowledge of machines, production processes and maintenance processes.
Skills
Six Sigma Methodologies
Microsoft Office
Maintenance and repair
Equipment maintenance
Document preparation
Customer interaction
Quality control
Deadline compliance
Issue resolution
Information tracking
Health and safety regulations
Leadership
Processes and procedures
Issue and conflict resolution
Friendly, positive attitude
Communication
First Aid/CPR
Troubleshooting
Multitasking
Experience
02/2019 to Current
TechnicianJohnson Controls – Green Bay, WI,
Demonstrated excellent mechanical knowledge of machines and tools, including design, use, repair and maintenance.
Maintained garage safety protocols to meet regulatory and company expectations.
Interpreted drawings and schematics to pinpoint sources of mechanical issues.
Prepared appropriate maintenance forms and records for accountability.
Rebuilt components and systems to correct faults and achieve desired performance levels.
Adjusted, repaired or replaced defective automotive parts.
Used diagnostics and troubleshooting tools to identify failures and equipment issues.
02/2019 to Current
SupervisorHartung Glass – Salt Lake City, UT,
Coached and mentored thirty staff members through constructive feedback to develop long-term career goals.
Established and enforced clear goals to keep employees working collaboratively.
Complied with company policies, objectives and communication goals.
Realigned workflows with changing business demands by evaluating processes and employee strengths.
Provided ongoing training to address staff needs.
Identified and corrected performance and personnel issues to reduce impact to business operations.
Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
Conducted evaluations and reviews for six employees.
Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
01/2009 to 02/2019
Supervisor/Diesel MechanicU.S. Army Active Duty – City, STATE,
Completed preventive maintenance on engines, transmissions, tires and other vehicle systems.
Performed checklist of fluid levels, air filter, tire pressure and more as part of service orders.
Placed orders for parts necessary to complete vehicle repairs and installations.
Reviewed repairs with customers and advocated for vehicle safety.
Put in new vehicle systems and components.
Tracked findings and all actions taken in computer system.
Operated specialty equipment, standard tools, and gauges to complete assessments and repairs.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Created new programs that resulted in increasing productivity and customer satisfaction.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Prioritized and organized tasks to efficiently accomplish service goals.
Demonstrated leadership by making improvements to work processes and helping to train others.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Exceeded customer satisfaction by finding creative solutions to problems.
Evaluated all vehicle systems to assess function and uncover defects.
10/2004 to 10/2008
Aviation Boatswain's Mate, EquipmentU.S. Navy Active Duty – City, STATE,
Inspected equipment and completed basic repairs to maintain safety and efficiency of each trip.
Cultivated safe and organized work area by maintaining active control over tools and equipment and retaining FOD awareness at all times.
Supervised and completed flight line foreign object prevention walks.
Executed corrosion control and inspection duties with minimal supervision.
Monitored and recorded aircraft launching operations and kept log of gauge readings.
Performed maintenance on aircraft launching systems.
Performed preventative maintenance and checks of aircraft launch equipment and tools.
Education and Training
Expected in to to
: Business Management American Military University - Charles Town, WV GPA:
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