Highly skilled in government operations. Ability to adapt to rapidly changing deadlines.
Fiber Optic Installer
Skilled in troubleshooting network problems
Technician July 2003 to CurrentJacobs Engineering － Aberdeen Proving Ground, United States, Maryland
Supervisor: Jamie Rash 443-309-4655.
Hours per week: 40.
Responsible for providing network planning, network design, LAN and WAN administration, network monitoring, and network troubleshooting.
Manage multi-task projects for customers to ensure work is tracked and completed in a timely manner.
Offer recommendations to Network Engineers on installation planning.
Receive phone calls, walk-ins, and computers generated trouble calls and enter trouble tickets in Track-It system.
Monitor support systems, including the trouble ticket system, to proactively identify service impacting events relating to IT, network, and network facility conditions.
Provide technical assistance to customers and offer recommendations on installation of LAN and network switch requirements for users.
Resolve a wide variety of problems emanating from LAN and WAN failures.
Install wireless Access Points.
Mount various types of antennas including Yagi, Flat Panel, and Omni directional onto buildings and towers utilizing bucket truck.
Corning TS LAN 500 certified in fiber optic termination utilizing mechanical and splicing techniques.
Holocom Protective Distribution System certified installer.
Install network cabling in buildings IAW TIA/EIA 568 standards.
Terminate Category 6 wiring in ICC, Ortronics inserts, Data Blocks and Patch Panels.
Troubleshoot LAN failures with devices such as Optical Time-Domain Reflectometer, fiber optic source and detect meters, and Fluke Linkrunner to solve a wide variety of network problems.
Currently hold a SECRET Clearance.
Operations Specialist October 1997 to March 2003United States Army Mechanical Maintenance School Aberdeen Proving － Maryland
Hours per week: 40.
Supervisor: Brian Cole.
Served as an Operations Specialist in the 61st Ordnance Brigade S3 Operations/Training section of the Ordnance Center and Schools, Responsible for developing and reviewing external and internal taskers and providing operational support for ceremonies, visits and general officer reviews.
Developed a tasker tracking and suspense system for internal and external taskings utilizing Microsoft Products.
Reviewed all taskers both external and internal to ensure taskers were entered into the system within established timelines and assigned appropriately.
Tracked taskers daily to ensure there were formatted correctly and completed in a timely manner.
Coordinated and executed the Brigades worldwide deployments, tasking, ceremonies, and mobilization plan in accordance with Annex J, Aberdeen Proving Ground Installation Plans.
Provided support and briefed deploying soldiers on overseas travel, passport requirements, flight information, and health related issues of countries to be visited and personally developed a worldwide report that maintained the locations of all deployed personnel for the Ordnance Center and School.
During the start of Operation Noble Eagle, stood up the Brigade Emergency Operations Center, provided briefing to the command on current operations and ongoing operational matters.
As the Exodus Program Manager I received, trained, and organized units for the movement of well over 900 soldiers annually.
I coordinated with outside transportation providers such as Airline, Amtrak, Greyhound, and Dillon's Bus Service to transport soldiers to Bus, Rail, and Airport locations.
Chaired all In Progress Reviews of and relating to Operation Exodus and assisted in the preparation of facilities to be used for meetings and ROC Drills.
Served as liaison to external tasking agencies to clarify and qualify operations.
Developed and maintained a Standard Operating Procedures and Continuity of Operation Book on all my assigned positions to provide future staff members the ability to operate movements and deployments.
Developed, integrated, coordinated, and reviewed operation orders (OPORDs and OPLANS) training plans, operational policies, procedures IAW FM 101-5.
Directly responsible for coordinating 10 VIP visits, 28 installation retirement ceremonies, and five Ordnance Center and Schools Organizational Days IAW FM 3.25.5 and was instrumental in the planning of three senior level Ordnance Parade Reviews; which included preparing agendas, arranging transportation support, coordinating facilities for senior Commanding General Officers and senior Command Sergeant Majors.
Planned all funeral details for the Ordnance Center and School, ensuring Color Guard and pallbearers had a complete understanding of proper military protocol.
Made travel arrangements and completed travel orders for CONUS and OCONUS travel of mobilizing units and individual personnel.
Submitted travel vouchers and reports using the Defense Joint Accounting System.
Planned troop movement, including route selections, and priority of movement for the Ordnance Center and School Field Training Site.
Maintained files in accordance with government regulations.
Maintenance Supervisor September 1990 to October 1997U.S. Army
Clayton, Panama Republic of Panama.
Supervisor: Theodore Schumacher.
Managed daily operations of a maintenance facility of over 104 Army vehicles which included but not limited to trucks, generators and trailers.
Utilized spreadsheet application software to track daily taskers assigned to personnel.
Frequently interfaced with senior management, supervisors, and workers on taskers, equipment status, and mission requirements.
Crossed trained with Signal Corps personnel installing cabling for Army Vehicles including BNC and F and N Connectors.
Briefed Brigades, Battalions, and Company Commanders on Emergency Operations to include contingency plans for any major disturbances that required use of Army vehicle and or personnel assets.
Interpreted and directed Army Regulations, directives, and policies from higher headquarters and local policies to determine courses of actions for any threats from local population by collecting, analyzing, evaluating, and developing data to support major combat operations in theatre.
Ability to operate multiple Army vehicles such as HUMVEE's, recovery vehicles, 5 ton and 2 1/2 ton trucks.
Frequently worked overtime to handle operational matters, emergencies and heavy workloads.
Associate of Science : Information Systems, 2009American Sentinel University
Associates Degree : Information Systems, Jan 2009American Sentinel UniversityInformation Systems
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Companies Worked For:
United States Army Mechanical Maintenance School Aberdeen Proving
American Sentinel University
Job Titles Held:
Associate of Science : Information Systems , 2009 Associates Degree : Information Systems , Jan 2009
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