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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Enthusiastic and ambitious with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.

Skills
  • Issue Analysis
  • Microsoft Windows and Office
  • Interpersonal Skills
  • Friendly and Patient
  • Issue and Resolution Tracking
  • Computer System Diagnostics Software
Work History
08/2021 to Current Technician Memorial Healthcare System | Pembroke Pines, FL,
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Tested and installed motherboards, processors and graphics cards on desktops and laptops.
  • Managed data transfers between systems.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
10/2019 to 07/2019 Shift Manager Foot Locker | Ventura, CA,
  • Monitor employee and patron activities Maintain merchandise and equipment inventories, and keep inventory records.
  • Schedule staff hours and assign duties.
  • Count money and make bank deposits.
  • Oversee the daily performance of Arcade.
  • Answer user inquiries regarding game Enter commands and observe system functioning to verify correct operations and detect errors.
  • Set up equipment for customer use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Operation to resolve problems.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Converse with customers to determine details of equipment problems.
11/2014 to 03/2018 Shift Manager Foot Locker | Wauwatosa, WI,
  • Count money and make bank deposits.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
  • Maintain food and equipment inventories, and keep inventory records.
  • Schedule staff hours and assign duties.
  • Order and purchase equipment and supplies.
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
  • Resolve customer complaints regarding sales and service.
  • Maintain sanitation, health, and safety standards in work areas.
  • Clean food preparation areas, cooking surfaces, and utensils.
  • Verify that prepared food meets requirements for quality and quantity.
  • Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold.
  • Prepare specialty foods such as pizzas, fish and chips, sandwiches, and tacos, following specific methods that usually require short preparation time.
  • Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
  • Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.
  • Measure ingredients required for specific food items being prepared.
  • Take food and drink orders and receive payment from customers.
  • Clean, stock, and restock workstations and display cases.
  • Cook the exact number of items ordered by each customer, working on several different orders simultaneously.
  • Wash, cut, and prepare foods designated for cooking.
  • Serve orders to customers at windows, counters, or tables.
  • Order and take delivery of supplies.
03/2018 to 10/2019 Crew Member Firehouse Subs | Crestview Terrace, PA,
  • S Maintain sanitation, health, and safety standards in work areas.
  • Clean food preparation areas, cooking surfaces, and utensils.
  • Verify that prepared food meets requirements for quality and quantity.
  • Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold.
  • Prepare specialty foods such as pizzas, fish and chips, sandwiches, and tacos, following specific methods that usually require short preparation time.
  • Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
  • Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.
  • Measure ingredients required for specific food items being prepared.
  • Take food and drink orders and receive payment from customers.
  • Clean, stock, and restock workstations and display cases.
  • Cook the exact number of items ordered by each customer, working on several different orders simultaneously.
  • Wash, cut, and prepare foods designated for cooking.
  • Serve orders to customers at windows, counters, or tables.
  • Prepare and serve beverages such as coffee and fountain drinks.
  • Pre-cook items such as bacon, to prepare them for later use.
Education
Expected in High School Diploma | General Education Brighton High School, Sandy, Utah GPA:

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Resume Overview

School Attended

  • Brighton High School

Job Titles Held:

  • Technician
  • Shift Manager
  • Shift Manager
  • Crew Member

Degrees

  • High School Diploma

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