I am a personable bilingual Technical Consultant/Business Analyst with 15+ years helping individuals and companies better utilize technology to achieve goals. Adept at communicating complex concepts and technical roadmaps to everyone from Product Managers to Customer Service and Clients. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. I am an enthusiastic person eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in the banking industry.
Agile Scrum Fundamental certificate
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