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Technical Assistant, Social Media Manager, Web Advisor, Communications Liaison Resume Example

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TECHNICAL ASSISTANT, SOCIAL MEDIA MANAGER, WEB ADVISOR, COMMUNICATIONS LIAISON
Summary

Lifelong learner and consummate team player ready to leverage communication skills, relationship-building, and problem-solving skillset into a challenging new role.

Skills
  • Flexibility
  • Emotional Intelligence
  • Resourcefulness
  • Leadership
  • Communication
  • Organization
  • Project Management
  • B2B Product Marketing
  • Copywriting & Content Creation
  • Social Media
  • Both PC and Mac literate
  • Planoly, Hootsuite, RecurPost, Buffer
  • QuickBooks Pro
  • QuoteWerks
  • Endicia/Dazzle
  • Adobe Creative Suite
  • Microsoft Office Suite
  • Google Suite
  • Apple Configurator
  • Jamf
  • Cisco Prime Infrastructure
  • Blackboard Schoolwires
  • Remedy
  • Cisco Webex, GoToMeeting, Google Hangouts, Zoom
Education and Training
Google Certified Educator Level 2Google For Education2017
Certified Apple TeacherApple Teacher Learning Center2018
90 Credits Towards A Bachelor of Fine ArtsCentenary College of LouisianaShreveport,LA,English Literature, 1997
Experience
Spring Valley Elementary – Richardson ISDTechnical Assistant, Social Media Manager, Web Advisor, Communications Liaison | Dallas, TX09/2014 to Current
  • Administered the creation and publishing of relevant, original, high-quality content for website and all social media platforms
  • Identified and improved organizational development aspects that would improve content (i.e., faculty and staff training, recognition and rewards for participation in posting to social media)
  • Generated a regular publishing schedule and promoted campus through social advertising
  • Created a visual brand for the campus to utilize across all communication platforms
  • Oversaw the functionality of the school's website and evaluated and managed website performance
  • Developed, maintained and updated website content by communicating with district and campus administration
  • Worked with various members of RISD, including administrators, teachers, librarians, PTA sponsors, Instructional Technology, and Technology Management Services to provide technology support at the campus level
  • Communicated verbally and in writing to campus principal and staff and to central office personnel (Instructional Technology)
  • Attended regularly scheduled meetings with Director of Elementary Instructional Technology and iTech Team
  • Inventoried, setup, maintained, and troubleshot campus technology hardware, including computers, printers, iPads, projectors, and document cameras
  • Promoted the integration of technology in the teaching and learning process to foster student engagement
  • Received, logged, prioritized, analyzed, and resolved IT requests from users regarding various software and hardware products
  • Maintained a safe and clean lab environment that was conducive to learning
  • Provided technology staff development training for campus faculty and staff
Michaels Stores, Inc./ ArtistreeExecutive Assistant | Irving, TX03/2013 to 03/2014
  • Produced information by transcribing, formatting, inputting, editing, retrieving, and copying text, data, and graphics
  • Conserved executive's time and maintained efficiency by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information
  • Maintained executive's appointment schedule by planning and scheduling meetings, conferences, and travel
  • Represented the executive by attending meetings in the executive's absence; speaking and delegating for the executive
  • Welcomed guests and customers by greeting them, in person or on the telephone; answering or directing inquiries
  • Provided historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies
  • Ensured operation of equipment by completing preventive maintenance requirements; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
  • Developed and maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
Paramount Products, LLCOffice and Marketing Manager | Garland, TX01/2009 to 01/2013
  • Managed relationships with vendors, service providers and landlord, ensuring that all items are invoiced and paid on time
  • Managed schedules, organized office functions, and oversaw daily operations of office with 28 employees
  • Partnered with HR to maintain office policies as necessary
  • Received inventory, reconciled receipts, and processed purchase orders
  • Hired, trained, and on-boarded over 13 new employees, providing initial support that expedited staff assimilation by 25
  • Analyzed regional market trends and discover new opportunities for growth
  • Maintained effective working team relationships with all support departments
  • Conducted market research to determine market requirements
  • Planned and scheduled marketing strategy that included promotional specials
  • Developed and implemented a marketing strategy to increase brand recognition
  • Designed and created flyers, coupons, and magazine advertisements to promote brand
  • Wrote and published company press releases in industry trade publications
Activities

PTA President 2007-09, PTA Vice President of Hospitality 2009-11, PTA Vice President of

Communications 2011-13, PTA Vice President of Communications 2014-16, PTA Secretary 2016-18,

PTA Vice President of Communications 2018-20, Richardson ISD Local School Council Officer,

RESSA Member, Parent & Family Engagement Specialist 2019-20

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Resume Overview

Companies Worked For:

  • Spring Valley Elementary – Richardson ISD
  • Michaels Stores, Inc./ Artistree
  • Paramount Products, LLC

School Attended

  • Google For Education
  • Apple Teacher Learning Center
  • Centenary College of Louisiana

Job Titles Held:

  • Technical Assistant, Social Media Manager, Web Advisor, Communications Liaison
  • Executive Assistant
  • Office and Marketing Manager

Degrees

  • Google Certified Educator Level 2
    Certified Apple Teacher
    90 Credits Towards A Bachelor of Fine Arts

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Technical Assistant, Social Media Manager, Web Advisor, Communications Liaison

Spring Valley Elementary – Richardson Independent School District

Dallas, Texas