Technical Assistant, Social Media Manager, Web Advisor, Communications Liaison resume example with 20+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Flexibility, Intuition, Emotional Intelligence, Resourcefulness, Leadership, Communicating & Networking,
  • Project Management and Coordination, B2B Product Marketing, Copywriting & Content Creation, Social
  • Media, Both PC and Mac literate, Proficient in the following programs: Planoly, Hootsuite, RecurPost,
  • Buffer, QuickBooks Pro, QuoteWerks, Endicia/Dazzle, Adobe Creative Suite, Microsoft Office Suite,
  • Google Suite, Apple Configurator, Jamf, Cisco Prime Infrastructure, Blackboard Schoolwires, Remedy,
  • Cisco Webex, GoToMeeting, Google Hangouts, Zoom
  • Adobe, Office, Website content
  • Advertisements, Networks, Website
  • Advertising, Networking, Workshops
  • Apple, Organizational development
  • B2B, Payroll
  • Cisco, Personnel
  • Hardware, Cameras
  • Conferences, Policies
  • Content, Press releases
  • Content Creation, Pricing
  • Contracts, Prime
  • Copying, Printers
  • Copywriting, Project Management
  • Cost reduction, Promotion
  • Directing, Speaking
  • Drafting, Publications
  • Editing, Quality
  • Educator, QuickBooks Pro
  • Filing, Rapport
  • Financial statements, Reading
  • Graphics, Recording
  • HR, Repairs
  • Inventory, Researching
  • Leadership, Routing
  • Letters, Sales
  • Mac, Scheduling
  • Director, Staff development
  • Marketing strategy, Staff training
  • Market research, Staffing
  • Product Marketing, Supervising
  • Market, Teaching
  • Meetings, Teacher
  • Merchandising, Telephone
  • Microsoft Office Suite, Troubleshooting
, Expected in : - GPA : Completed 400+ hours of goal-oriented professional development
Google for Education Dallas, TX Expected in Google Certified Educator Level 2 Apple Teacher Learning Center (Dallas, TX : - GPA :
, Expected in 2018 Certified Apple Teacher SimpleK12 (Dallas, TX : - GPA :
Centenary College of Louisiana Shreveport, LA Expected in 1997 Bachelor of Fine Arts : English Literature - GPA : Earned 90 credits
Work History
Aristotle Capital Management, Llc - Technical Assistant, Social Media Manager, Web Advisor, Communications Liaison
Newport Beach, CA, 09/2014 - Current
  • Administered the creation and publishing of relevant, original, high-quality content for website and all social media platforms.
  • Identified and improved organizational development aspects that would improve content (i.e., faculty and staff training, recognition and rewards for participation in posting to social media).
  • Generated a regular publishing schedule and promoted campus through social advertising.
  • Created a visual brand for the campus to utilize across all communication platforms.
  • Oversaw the functionality of the school’s website and evaluated and managed website performance.
  • Developed, maintained and updated website content by communicating with district and campus administration.
  • Worked with various members of RISD, including administrators, teachers, librarians, PTA sponsors, Instructional Technology, and Technology Management Services to provide technology support at the campus level.
  • Communicated verbally and in writing to campus principal and staff and to central office personnel (Instructional Technology).
  • Attended regularly scheduled meetings with Director of Elementary Instructional Technology and iTech Team.
  • Inventoried, setup, maintained, and troubleshot campus technology hardware, including computers, printers, iPads, projectors, and document cameras.
  • Promoted the integration of technology in the teaching and learning process to foster student engagement.
  • Received, logged, prioritized, analyzed, and resolved IT requests from users regarding various software and hardware products.
  • Maintained a safe and clean lab environment that was conducive to learning.
  • Provided technology staff development training for campus faculty and staff.
Michaels Stores, Inc./ Artistree - Executive Assistant
City, STATE, 03/2013 - 03/2014
  • Produced information by transcribing, formatting, inputting, editing, retrieving, and copying text, data, and graphics.
  • Conserved executive's time and maintained efficiency by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information.
  • Maintained executive's appointment schedule by planning and scheduling meetings, conferences, and travel.
  • Represented the executive by attending meetings in the executive's absence; speaking and delegating for the executive.
  • Welcomed guests and customers by greeting them, in person or on the telephone; answering or directing inquiries.
  • Provided historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies.
  • Ensured operation of equipment by completing preventive maintenance requirements; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
  • Developed and maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Paramount Products, LLC - Office and Marketing Manager
City, STATE, 01/2009 - 01/2013
  • Managed relationships with vendors, service providers and landlord, ensuring that all items are invoiced and paid on time.
  • Managed schedules, organized office functions, and oversaw daily operations of office with 28 employees.
  • Partnered with HR to maintain office policies as necessary.
  • Received inventory, reconciled receipts, and processed purchase orders.
  • Hired, trained, and on-boarded over 13 new employees, providing initial support that expedited staff assimilation by 25%.
  • Analyzed regional market trends and discover new opportunities for growth.
  • Maintained effective working team relationships with all support departments.
  • Conducted market research to determine market requirements.
  • Planned and scheduled marketing strategy that included promotional specials.
  • Developed and implemented a marketing strategy to increase brand recognition.
  • Designed and created flyers, coupons, and magazine advertisements to promote brand.
  • Wrote and published company press releases in industry trade publications.
Kid At Heart, LLC - Sales Associate, Shift Leader, Store Manager, Senior Store Manager
City, STATE, 12/1998 - 06/2008
  • Led and contributed to projects that drove revenue growth.
  • Directed and coordinated activities regarding the production, pricing, sales, or distribution of products.
  • Ensured availability of merchandise by approving contracts; maintaining inventories.
  • Formulated pricing policies by reviewing merchandising activities; determined additional needed sales promotion; authorized clearance sales; studied trends.
  • Reviewed financial statements with Owner, as well as sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Managed staff, supervising payroll, preparing work schedules, and assigning specific duties.
  • Established and implemented departmental policies, goals, objectives, and procedures.
  • Determined staffing requirements, and interviewed, hired and trained new employee.
  • Planned and directed activities such as sales promotions, in-store events, and outreach programs.
  • Identified current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.

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Resume Overview

School Attended

  • Google for Education
  • Centenary College of Louisiana

Job Titles Held:

  • Technical Assistant, Social Media Manager, Web Advisor, Communications Liaison
  • Executive Assistant
  • Office and Marketing Manager
  • Sales Associate, Shift Leader, Store Manager, Senior Store Manager


  • Google Certified Educator Level 2 Apple Teacher Learning Center (Dallas, TX
  • Certified Apple Teacher SimpleK12 (Dallas, TX
  • Bachelor of Fine Arts

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