Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Results-oriented Medical Biller with excellent organization, communication and relationship-building skills. Organized professional known for always adhering to data confidentiality and HIPAA regulations. Smart Medical Biller capable of performing all office duties with efficiency and undeniable detail. Astute accounting professional well-versed in analyzing data to identify ways to reduce costs and improve accounting processes. Skilled at boosting profitability and minimizing accounting errors. Dedicated to reducing outstanding debt and avoiding additional fees.

Skills
  • Network design
  • Performance optimization expertise
  • Growth planning understanding
  • Expert in Quickbooks Online
  • Expert in Microsoft 360
  • System diagnostics
  • Troubleshooting
  • MS Office
  • Organization
  • Time management
  • PPE use
  • Computer skills
  • Analytical
  • Leadership
  • Reliable and trustworthy
  • People skills
  • Problem resolution
Work History
Tech Expert , 06/2020 - Current
Bickford Senior Living Des Moines, IA,
  • Smoothed development cycle and increased team collaboration by implementing process improvements.
  • Advanced technical features and improved performance of network hardware.
  • Supported QUICKBOOKS ONLINE customers having data connectivity issues, assisting with troubleshooting steps and rebooting of hardware.
  • Directed account management and customer training on company technical software and tools for new accounts and new users.
  • Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
  • Managed user profiles, security access and shared file structures.
  • Researched, documented and escalated support cases to higher levels of support when unable to resolve issues using available resources.
CNA, 05/2017 - 11/2018
Bickford Senior Living Fredericksburg, VA,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Administered personal nursing assistance in pre- and post-operative situations.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
CNA, 01/2018 - 10/2018
Bickford Senior Living Lancaster, OH,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Used mobility devices and stand up and hoyer lift equipment to transport patients.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
CNA, 04/2014 - 09/2017
Manor Care City, STATE,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Administered personal nursing assistance in pre- and post-operative situations.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
Education
Diploma: , Expected in 06/2015
-
Jersey Shore Area Senior High School - Jersey Shore, PA
GPA:

Jersey Shore area senior high

  • Graduated with 3.8 GPA
  • Member of Sign Language Club
  • Awarded Most Valuable Player
Certified Nursing Assistant: , Expected in 08/2014
-
Harrisburg Community College - Williamsport ,
GPA:

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Associate of Science: Medical Billing And Coding , Expected in 12/2020
-
Keiser Unversity - Ft. Lauderdale,
GPA:
  • Honor Roll 2019&2020
  • Presidential Recipient
  • 4.0 GPA
  • Dean's List Honoree 2019 & 2020
Certifications
  • Certified Nurse Assistant (CNA)
  • CPR Training - 2020
  • Infectious Control Training - 2020

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Resume Overview

School Attended

  • Jersey Shore Area Senior High School
  • Harrisburg Community College
  • Keiser Unversity

Job Titles Held:

  • Tech Expert
  • CNA
  • CNA
  • CNA

Degrees

  • Diploma
  • Certified Nursing Assistant
  • Associate of Science

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