team trainer resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Staff presentations
  • Procedure demonstrations
  • Course design
  • Cross-training skills
  • Operations understanding
  • Compliance requirements
  • Team leadership and supervision
  • Processing payments
  • Employee engagement
  • Training
  • Opening and closing processes
  • Food safety understanding
  • Product Knowledge
  • Skills Assessment
  • Quality assurance controls
  • Strategic planning
  • Analytical research
  • POS systems
  • Cash register operation
  • Merchandise restocking
  • Payment processing
  • Scanner operations
  • Ordering and stocking
Team Trainer, 03/2018 - 08/2021
Whole Foods Highland Village, TX,
  • Kept customer and food preparation areas clean and well-organized.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.
  • Prepared all food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.
  • Assisted Managers by coaching and training new employees.
  • Collected and returned dirty dishes to kitchen to help team stay ahead of demand.
  • Demonstrated proficient knowledge of menus, services and promotions offered to assist customers and team members.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions.
  • Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Explained goals and expectations required of trainees.
  • Created and offered additional materials to enhance training.
  • Planned and delegated group and individual work assignments to trainees.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Instructed new team members on correct procedures for all areas of operations.
Cashier Trainer, 03/2018 - 09/2020
Department Of Agriculture Logan, UT,
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Maintained work area in clean and neat manner.
Maintenance Worker, 06/2016 - 11/2017
Bonita Bay Club Bonita Springs, FL,
  • Performed tasks to maintain on-site physical security, safety and efficiency.
  • Identified problems during daily work inspections and addressed concerns.
  • Followed correct procedures for handling, transporting and disposing of new and recycled materials.
  • Sprayed insecticides and fumigants to prevent insect and rodent infestation.
  • Maintained all large-operated equipment by filtering and have quality oil in all fryers, cleaning ovens inside and out, as well as scrubbing and making sure grills were cleaned to optimal conditions.
  • Cleaned filters to make sure store was not over heated and cleaned for store maintenance
  • Cleaned and organized back of house with freezer and refrigerator well stocked and organized all product using correct storage methods.
  • Scrubbed and remove grease and gum from parking lot to host a clean restaurant
  • Complete numerous tasks in a timely organized manner
Dishwasher, 12/2015 - 06/2016
James Coney Island City, STATE,
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
  • Replenished stations throughout restaurant, including cupboards, serving areas and salad bars to meet employee and customer demands.
  • Handled glassware, crystal and other fragile items with exceptional care to prevent breakage.
  • Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
  • Backed up kitchen team members during heavy work periods to maximize team coverage.
  • Removed built-up waste and potential contaminants from waste receptacles, machinery and cooking equipment.
  • Studied methods of coworkers, successfully learning kitchen and food service skills.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Unloaded trucks to move food and supplies from delivery vehicle to storage areas.
  • Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly.
  • Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
  • Restocked main kitchen areas with items from shelves, coolers and freezers.
  • Developed great team spirit with other personnel by pitching in and helping with task completion.
Education and Training
High School Diploma: , Expected in 06/2016
Elsik High School - Houston, TX
Status -
  • 3.65 GPA
  • Ranked in Top 12% of class
  • Completed coursework in Graphic Design, Mechanic and Video and Photoshopping editing , and Welding, Agriculture, as well as psychology and sociology.
  • Through all 4 years took pre advance classes as well as college level classes from AP English 4 to AP Pre-Calculus
: , Expected in
Houston Community College - Houston, TX
Status -
English :
Native/ Bilingual:
Negotiated :
Spanish :
Full Professional:
Negotiated :

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Resume Overview

School Attended

  • Elsik High School
  • Houston Community College

Job Titles Held:

  • Team Trainer
  • Cashier Trainer
  • Maintenance Worker
  • Dishwasher


  • High School Diploma
  • Some College (No Degree)

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