Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Knowledgeable Team Trainer skilled in stepping into any team role and assisting employees with learning tasks, improving performance and maximizing efficiency. Top-notch planner, organizer and problem-solver.

Skilled Team Trainer successful at cultivating strong teams. Highly effective at helping employees provide first-rate service to customers and understand all positions. Bringing [Number] years' experience in [Field] and a flexible, outgoing mentality.

Service-oriented Team Trainer passionate about team-building. Well-versed in adapting to new and challenging situations. Direct and honest leader with a disciplined approach.

Industrious Team Trainer proficient in all facets of [Description] operations. Adept at training new employees and cross-training existing employees to handle dynamic business demands. Bringing [Number] years of experience and drive for performance.

Hardworking manufacturing professional effective in team-based environments and cross-trained in [Type], [Type] and [Type] roles. Steps in and handles diverse tasks while maintaining high quality and performance goals.

Reliable Team Member with extensive knowledge of [Tool] use and skill at working with [Equipment]. Committed to quality assurance and daily progress. Proven history of punctuality and taking initiative for fantastic work.

Flexible [Job Title] completing quality work efficiently and with minimal supervision. Offers strengths in [Skill] and [Skill]. Able to sit for long periods, lift up to [Number] pounds and manage [Task] and [Task].

  • New employee training
  • Staff presentations
  • Compliance requirements
  • Procedure demonstrations
  • Cross-training skills
  • Operations understanding
  • Team development strategies
  • Shipment preparation
  • Customer service
  • Problem resolution
Team Trainer, 06/2019 - Current
Wendy's Elwood, IN,
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Coached new team members on job tasks and performance strategies.
  • Stayed up to date on all areas of [Type] operations.
  • Gave input on how to improve training and employee productivity.
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Trained new employees on [Type] and [Type] positions to support team efficiency.
  • Cleaned work areas following each shift by removing debris and trash and sweeping up metal parts.
  • Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
  • Showed over [Number] associates new procedure and product techniques over [Timeframe].
Chef, 10/2018 - 04/2019
Harris Teeter, Llc Summerville, SC,
  • Prepared various local and seasonal specialties for [Number] table restaurant.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Talked to patrons about dietary issues and food allergies to prepare meals meeting individual needs.
  • Developed recipes and menus to meet consumer demand and align with culinary trends.
  • Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality.
Cashier, 06/2015 - 10/2017
Bed Bath & Beyond Beaumont, TX,
  • Processed returned items in accordance with store policy.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answering questions and offering advice.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Smoothly processed incoming orders, handling over [Number] transactions per day with exceptional accuracy.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed customer payments quickly and returned exact change and receipts.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Increased sales [Number]% by suggesting specific purchases to customers and [Action].
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Learned roles of other departments to provide coverage and keep store operational.
CSR, 01/2014 - 04/2015
Circle K Stores, Inc. Chattanooga, TN,
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Processed customer account changes.
  • Consulted with customers regarding [Product or Service] needs, addressing [Type] concerns.
  • Updated [Type] system with order specifics and customer details, preferences and billing information.
  • Worked under strict deadlines and responded to service requests and emergency call-outs.
  • Provided excellent services for customers by following up on issues, [Action] and [Action].
  • Earned Top Seller for [Timeframe] through [Action].
  • Excelled in exceeding daily credit card application goals.
  • Cross-trained on [Type] and [Type] roles in order to provide skilled back-up for customer-facing teams.
  • Answered [Number]+ inbound calls per day and directed to designated individuals or departments.
  • Served needs of as many as [Number] customers per shift, including collecting payments, tracking rewards and handling customer service issues.
Education and Training
High School Diploma: , Expected in 08/2000
Espraonza - Irving, TX

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  • Espraonza

Job Titles Held:

  • Team Trainer
  • Chef
  • Cashier
  • CSR


  • High School Diploma

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