Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Organized Sales Administrative Assistant offering excellent planning, problem-solving and communication skills. Supporting high-performance sales teams in identifying customer needs and delivering solutions. Strong verbal and written communication skills to document sales activities. Detail-oriented Environmental Service Aide with extensive understanding of sanitation and infection control techniques. Self-sufficient and enthusiastic individual working quickly and effectively with little to no supervision. Used proper cleaning techniques, checked rooms for fire hazards and observed all housekeeping policies. Friendly School Secretary offering proven success delivering administrative support to school leaders. Reputation for positive attitude, determined work ethic and sound judgment. Adaptable to anticipate issues and proactively solve problems.

Skills
  • Customer database management
  • Maintaining databases
  • Database entry
  • Database organization
  • Database objects design
  • Financial database analysis
  • Relational database models and SQL
  • Database systems
  • Government property database proficiency
  • Database upgrades
  • Database management
  • Database coordination
  • Database creation
  • Updating computer database
  • Database updating
  • Therapeutic phlebotomy
  • Drawing blood
  • HIPAA
  • Patient relations
  • Helping with medication
  • Performing patient intakes
  • Monitoring fluids
  • Collecting specimens
  • Medical terminology knowledge
  • Quick problem solver
  • Documentation procedures expert
  • Quality assurance controls
  • First Aid/CPR
Experience
02/2019 to Current T-sql Database East Tennessee Children's Hospital | Knoxville, TN,
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Performed site evaluations, customer surveys and team audits.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Improved operations by working with team members and customers to find workable solutions.
  • Created agendas and communication materials for team meetings.
03/2018 to Current Phlebotomist Sunrise Senior Living | North Atlanta, GA,
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Treated blood-related chronic disorders by performing therapeutic phlebotomy.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples.
  • Labeled blood vials with critical information like time of collection, date, and patient name.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Built trust and minimized patient discomfort during phlebotomy procedures through [Task] and [Task].
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Maintained fully-stocked phlebotomy cart, carrier, and station.
  • Verified collection orders and communicated discrepancies to nurses.
  • Interviewed patients and analyzed and documented medical records to update and file documents.
03/2017 to 03/2019 QMAP Rosemark At Mayfair Park | City, STATE,
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Performed site evaluations, customer surveys and team audits.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Improved operations by working with team members and customers to find workable solutions.
  • Created agendas and communication materials for team meetings.
01/2016 to 02/2018 Medical Coding and Billing Addis | City, STATE,
  • Pulled patient records and transferred information to appropriate parties.
  • Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
  • Entered patient insurance, demographic and health information into software and confirmed records.
  • Set up patient charts and documented information in various company software.
  • Verified record copies before handing each over to check for and remove unnecessary details.
  • Logged all requests for medical records into spreadsheets.
  • Determined and implemented techniques to improve medical records retrieval process.
  • Disseminated information to correct department, individual or outside location.
  • Streamlined day-to-day office processes to meet long-term goals.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Created agendas and communication materials for team meetings.
  • Performed site evaluations, customer surveys and team audits.
  • Earned reputation for good attendance and hard work.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
Education and Training
Expected in 08/2019 High School Diploma | Career Step, , GPA:
Expected in 06/2020 High School Diploma | Data Base, Denver, CO, GPA:
Expected in 04/2010 High School Diploma | Addis Abeba University, Addis Abeba, GPA:
Certifications
  • Association for Project Management (APM)
  • Cisco Certified Internetwork Expert (CCIE)
  • ServSafe
  • Certified Associate in Project Management (CAPM)
  • First Aid/CPR
  • Certified Information System Security Professional (CISSP)
  • Apple Certified Associate (ACA)

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Resume Overview

School Attended

  • Career Step
  • Data Base
  • Addis Abeba University

Job Titles Held:

  • T-sql Database
  • Phlebotomist
  • QMAP
  • Medical Coding and Billing

Degrees

  • High School Diploma
  • High School Diploma
  • High School Diploma

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