system engineer resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
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Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated System Engineer adept at cultivating long-term partnerships with vendors and clients. Expertise includes installing, configuring and monitoring complex systems and infrastructures. Offering successful career history comprising more than 12 years.

  • Virtualization
  • Cloud services
  • Switches and routers
  • Hardware and software installation
  • Firewalls, VPNs and security products
  • Problem-solving and troubleshooting
  • Technical Support
  • Microsoft Exchange
  • Systems Analysis
  • Hardware and Software Installation
  • Hardware Integration
  • Storage Virtualization
  • Mobile Devices
  • TCP/IP Protocol
  • Network Configuration
  • Windows Servers
  • Complex Problem-Solving
  • Data Center Migrations
  • Backup Testing
  • User Support
  • Client Service and Support
  • Computer Hardware Knowledge
  • Technical Support and Assistance
  • Configure Servers
  • Technology Best Practices
  • Systems Engineering
  • Critical Thinking
  • Network Security
  • Web Security
  • Printers and Peripherals
Work History
System Engineer, 01/XXX6 to Current
AgfaNew York, NY,
  • Design and implement computer systems and networks, including hardware, software, and network components
  • Configure, manage, and deploy servers, storage systems, networks devices, and other IT infrastructure components
  • Install, configuring, and troubleshooting operating systems, software applications and services
  • Implement and maintain security measures, including firewalls and access control
  • Monitor system performance, including network traffic, server load and storage utilization, to ensure optimal operation
  • Collaborate with other IT professionals and departments to integrate systems and resolve technical issues
  • Perform routine maintenance tasks, such as applying patches and updates, upgrading software and hardware, and optimizing systems configuration
  • Conduct system backups and ensure data integrity and availability
  • Provide technical support to end-users addressing system-related queries and issues
  • Diagnose and resolve hardware and software problems, both independently and by collaborating with other IT professionals
  • Document troubleshooting steps and resolutions for future reference and knowledge sharing
  • Work closely with cross-functional teams, including developers, network administrators, and security specialists, to integrate systems and resolve technical challenges
  • Collaborate with Vendors and external service providers to implement and maintain system components and infrastructure
  • Participate in project planning and coordination, ensuring timely and successful completion of systems relative initiatives
  • Evaluate and recommend new tools, technologies, and methodologies to improve system performance, security and efficiency.
Help Desk Support Technician, 03/XXX1 to 01/XXX6
Mt. San Antonio CollegeWalnut, CA,
  • Provide Desktop/Help Desk support for 200 users
  • Patched software and installed new versions to eliminate security problems and protect data
  • Installed, modified, and repaired software and hardware to resolve technical issues
  • Managed customers' expectations of support and technology functionality in order to provide positive user experience
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions
  • First level support for telecom, video conference and network incidents
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed
  • Collaborated with vendors to locate replacement components and resolve advanced problems
  • Created support documentation that enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
Sales Representative, 02/2008 to 10/2009
AvantorNewark, DE,
  • Report directly to President and Vice-president of the company
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages
  • Handle customer inquiries concerning products and pricing
  • Develop strategies to meet annual budget
  • Contact and negotiate price with overseas manufacture.
Certificate of Completion; A+, Network + And CCNA: , Expected in to Avtech Institute of Technology - South Plainfield, NJ
Associate of Science: Network and System Administration, Expected in 05/XXX0 to Bergen Community College - Paramus,

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Resume Overview

School Attended

  • Avtech Institute of Technology
  • Bergen Community College

Job Titles Held:

  • System Engineer
  • Help Desk Support Technician
  • Sales Representative


  • Certificate of Completion; A+, Network + And CCNA
  • Associate of Science

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