Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Safety-minded with exemplary supervisory, observational and time management talents. Punctual, driven and well-trained in assisting patrons. Certified in CPR. Patient individual with 3 years of expertise promoting activity participation. Talented at providing behavior monitoring and communicating effectively with parents regarding children's experiences. Reliable Camp Counselor with community-oriented focus and dedication to health and safety standards for all participants. Friendly Camp Counselor skilled at motivating children and helping each to embrace camp environment. Driven individual committed to implementing and leading fun, educational and entertaining group activities. Caring supervisor of stressed and scared campers. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Skills
  • Group and individual instruction
  • Pool operations
  • First and CPR instruction
  • Safety training
  • Safety guidelines
  • Campsite cleanup
  • Group activity implementation
  • Check in and checkout procedures
  • Positive relationships
  • People skills
  • Analytical
  • Multitasking
  • Time management
  • Problem resolution
  • Customer service
Experience
Swim Instructor, 08/2021 to Current
Merritt Athletic ClubsTowson, MD,
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Kept equipment in good working order with frequent inspections and minor repairs.
  • Patrolled to identify anyone needing assistance and offered immediate care.
  • Explained safety rules and procedures regarding activities to patrons and guests to inform and educate.
  • Collaborated closely with team to identify issues and quickest methods for remediation.
  • Handled student situations using logic and mediation skills.
  • Informed patrons of unsafe or hazardous conditions and requested alternative activities.
  • Coordinated and instructed dive programs for children.
  • Coordinated and taught swimming lessons to children aged 6 months to 16 years.
  • Watched clients during exercises and assisted with exercises.
  • Trained clients effectively and built dynamic customer relationships, which cut learning time in half.
  • Developed routines to avoid injuries, maximize effort and facilitate client attainment of personal fitness goals.
  • Monitored participants to correct form, enhance safety and improve results.
  • Encouraged clients to engage in group fitness classes and other gym activities to meet fitness goals.
  • Administered various fitness assessments to measure client progress.
Front Desk Receptionist, 06/2019 to Current
Wts International, Inc.Deerfield, IL,
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
  • Responded to inquiries and room requests made online, by phone or email.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Maintained accurate bookkeeping of important files, running reports and delivering updates on occupancy and revenues.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Pointed out property details and guided guests to dining areas, pool, spa and fitness center.
  • Input customer data into reservation software and made immediate updates to reflect room changes.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Answered office phone and emails to schedule appointments, forward information and complete reservations.
  • Greeted incoming patients and verified paperwork to manage smooth intake processes.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Pulled and organized requested documentation.
  • Greeted visitors and directed them to appropriate areas, verifying reasons for visit and answered any questions.
  • Sorted incoming mail and directed to correct personnel each day.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Determined needs of visitors and provided information or solutions.
  • Maintained front office cleanliness and organized supplies to increase task productivity.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times.
  • Entered data in Active software to keep records of Payment, numbers, inventory, and Covid information.
  • Managed more than 12 incoming calls per day.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Assisted current and prospective patients with navigating telephone and web-based support systems.
  • Managed office duties and basic administrative tasks, organized and cleaned work space, ordered materials and answered phone calls.
  • Planned customized itineraries for guests with special activities to support local tourism and entertainment industries.
Hostess, 02/2021 to 04/2021
Healthcare Services GroupFort Lauderdale, FL,
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Stayed attentive to server availability and table turnover to seat guests quickly.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
Camp Counselor, 09/2019 to 09/2019
Ymca Metro AtlantaCanton, GA,
  • Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Checked on campers struggling with various social and recreational skills to maintain camper and parent satisfaction.
  • Enforced discipline and policies to protect safety of recreational activity participants.
  • Coordinated and led group activities for campers and counselors.
  • Designed activities to help individuals overcome confidence issues and build strength.
  • Explained principles, techniques and safety requirements to activity participants to prevent injury.
  • Coordinated and arranged decorations, equipment and food service to facilitate various entertaining activities.
  • Communicated campers' needs, progress and program benchmarks in weekly staff meetings.
  • Assisted homesick children by actively listening to concerns and providing emotional support.
  • Prepared for inclement weather in advance by planning indoor activities.
  • Guided, mentored and counseled adolescents and at-risk youth to help achieve personal and spiritual goals.
  • Observed participants for signs of physical distress and stopped activity to administer care.
  • Developed camp emergency procedures and shared with other counselors in preparation for serious event or injury.
  • Checked and secured life jackets and safety equipment around lakes or onboard boats and kayaks to reduce injury or accidents.
  • Provided swimming, kayaking and canoeing lessons to boost confidence and encourage safety.
  • Educated campers on identification of poisonous snakes or dangerous wildlife and safe campfire practices.
  • Implemented protocols to develop relationships with campers and parents.
Education and Training
High School Diploma: , Expected in 06/2022
Culver High School - Culver, OR
GPA:
  • 4.0-3.8 GPA
  • Honor Roll 2019-2022
  • National Honors Recipient
  • writing 121
  • Writing 122
  • Writing 95
  • Writing 111
  • Spanish 1
  • Spanish 2
  • Spanish 3
Languages
English:
Native/ Bilingual
Negotiated:
Spanish:
Limited
Negotiated:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

89Good

resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Word Choice

Resume Overview

School Attended

  • Culver High School

Job Titles Held:

  • Swim Instructor
  • Front Desk Receptionist
  • Hostess
  • Camp Counselor

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: