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Survivor Outreach Services Coordinator ($50,000 annually) Resume Example

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SURVIVOR OUTREACH SERVICES COORDINATOR ($50,000 ANNUALLY)
Professional Summary
Experienced program manager with over 10 years of experience as a manager and serving Survivors, military and their families. Bachelor's in Business Administration from Columbia College in 2016. Planned and impacted changes within a strategic organization. Provided direction, counseling and regulatory guidance based upon current policy and regulations. Responsible for budgeting and approving expenditures. Extensive experience in Excel, Power Point and Word.  Effective communicator who quickly masters new roles and technologies to achieve highly positive results.
Experience
Survivor Outreach Services Coordinator ($50,000 annually)11/2016 to Current
Human Resources Consulting, Inc.Jefferson City, MO
  • Utilized two case management databases to monitor, track, report, and provide services to over 500 Survivors
  • Communicated guidance and clarification effectively, both orally and written, to Survivors, while managing program changes, policy updates and eligible benefits
  • Collaborated with outside organizations such as non-profit organizations and Veteran Affairs to provide the best care for each Survivor and the organization
  • Raised awareness of the Survivor Outreach Services program by completing marketing events and counseling the Missouri National Guard staff, including the Adjutant General of Missouri
  • Executed responsibilities with minimum oversight; planned and organized work activities to achieve established program objectives and goals 
Owner/Licensed Massage Therapist ($30-$60 hourly)11/2013 to 11/2016
EntreprenuerJefferson City, MO
  • Owned, operated and managed a small business; serviced over 200 clients
  • Responsibilities included maintaining treatment records, budgeting, scheduling, advertising, and establishing policies
  • Developed sales and marketing plans and programs for company
  • Increased client base by 12% in 6 months with marketing campaign and satisfied client referrals
    Human Resources Sergeant, SSG, Federal Technician ($47,000 annually)07/2011 to 10/2013
    Missouri Army National GuardJefferson City, MO
    • Supervised a squad of ten Soldiers as a Military Police squad leader; provided them with sound counseling and career management
    • Tracked, reviewed, and processed numerous employee evaluations; ranked in the top office for the organization on a consistent basis
    • Managed and facilitated pay, promotions, and numerous other Human Resource actions for over 150 Soldiers
    • Assisted staff judge advocates (military attorneys) with disciplinary actions and Soldier litigations; focused on contractual and statutory obligations
    •  Assisted with assigning personnel to the appropriate job assignments to strengthen the Human Resources metrics of the unit
    • Created training schedules and managed a small organization while understaffed for an extended period of time
    Human Resources Assistant Manager ($68,000 annually)04/2009 to 05/2010
    Missouri Army National GuardJefferson City, MO
    • Managed a joint military task force of over 1,000 Army and Navy personnel
    • Functioned as the Human Resources Manager on multiple occasions
    • Supervised a seven personnel staff of Human Resources professionals
    • Counseled, encouraged, built mutual trust, respect and cooperation among team members from four different military components
    • Processed over 260 performance evaluations and 1,000 employee awards
    • Developed two Leave and Pass policies for over 1,000 Service members, in an ever changing, high stress environment
    • Planned and established a tracking system, which resulted in reduced loss time and expedited personnel back to their jobs more efficiently
    • Implemented and managed the standard operating procedure for administrative tasks for the organization and all subordinate companies
    Federal Technician ($47,000 annually)09/2007 to 07/2012
    Human Resources Specialist, Federal TechnicianJefferson City, MO
    • Managed promotion system for entire Missouri Army National Guard; an estimated 9000 personnel
    • Processed over 1200 promotion actions in a 6 month period, ensuring pay and processes were completed ahead of schedule
    • Created and executed a new promotion system which included organizing and training senior leaders to properly manage the promotion of 3,000 Soldiers into 5 different board schemes
    • Maintained personnel records in an online database of record
    • Updated information in Oracle and Access databases
    • Taught several classes to hundreds of employees on policies and procedures for promotion
    Military Police, Specialist ($43,000 annually)09/2001 to 09/2007
    Missouri Army National GuardJefferson City, MO
    • Was the lead of the Drug Suppression Team with the Criminal Investigation Division (CID), supervised two personnel with the coordination of interviewing subjects, targets and witnesses for information verification and corroboration
    • Responsible for evidence collecting of felony-level crimes that involved Army property and personnel
    • Conducted administrative and clerical work as well as responsible for records management for all positions held
    Education
    Bachelor of Arts: Business Administration2016Columbia CollegeSt. Louis, MO, USA
    3.31 GPA

    Dean's List four times 2013-2015

    Human Resource Administrative Course2008Parks, CA
    Skills
    Directly supervised up to 10 personnel
    Thrive at working independently and maintaining organization
    Possess extensive knowledge in Excel, Word, PowerPoint, and Publisher
    Compassionate about people, especially Survivors
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    Resume Overview

    Companies Worked For:

    • Human Resources Consulting, Inc.
    • Entreprenuer
    • Missouri Army National Guard
    • Human Resources Specialist, Federal Technician

    School Attended

    • Columbia College

    Job Titles Held:

    • Survivor Outreach Services Coordinator ($50,000 annually)
    • Owner/Licensed Massage Therapist ($30-$60 hourly)
    • Human Resources Sergeant, SSG, Federal Technician ($47,000 annually)
    • Human Resources Assistant Manager ($68,000 annually)
    • Federal Technician ($47,000 annually)
    • Military Police, Specialist ($43,000 annually)

    Degrees

    • Bachelor of Arts : Business Administration 2016
      Human Resource Administrative Course 2008

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