Surveillance Operator Resume Example
Rational Surveillance Operator with extensive knowledge of table games, slot machines and cage procedures for large gaming establishments. Reliable and willing to track suspicious activities and behavior throughout public areas. Ready to utilize exceptional organizational and decision making talents in a new role with a terrific organization. Attentive Surveillance Operator promoting over 5 years of expertise reviewing video streams and completing documentation regarding nefarious activity. Offering extensive knowledge of cheating methods and advantage play systems. Intelligent individual known for preventing loss by quickly identifying suspicious activities to the appropriate personnel. Observant individual challenged with sitting for long periods and monitoring security cameras for suspicious activity. Bilingual Surveillance Operator with a background in reporting observations to the appropriate personnel and maintaining meticulous log reports. Attentive at quickly identifying cheaters, item theft and other illegal activities. Focused contributing to business success while strictly corporate procedures and policies. Looking for new professional opportunity with Paragon Casino Resort or Tunica Biloxi Gaming Commission. Effective at maintaining discretion during sensitive situations and reporting incidents and mentoring others. Excellent communicator with 12 years of Customer Service Representative experience in demanding call center environments. Highly familiar with policies and procedures with day to day operations. Very familiar with site layout of gaming property as well as sensitive areas.
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Landry's - Downers Grove , IL
- Researched cheating methods and advantage play systems to quickly identify illegal activity
- Reviewed video feeds to observe activity at gaming tables, slot machines and in other areas
- Operated surveillance equipment, video recorders and computers to monitor activities within facility
- Documented suspicious activity and events thorough detailed reports, submitting timely updates to [Job Title]
- Utilized well-developed interpersonal and communication talents to work well with people of all backgrounds, including upper management, fellow team members and casino patrons
- Reported violators and incidents to correct staff members and followed up with detailed documentation
- Remained composed and calm even when situations were stressful or had escalated in order to effectively contribute to security needs
- Identified illegal activities, including cheating and theft, and alerted floor security personnel to address concerns
- Used electronic surveillance cameras to watch tables and other gambling activities on gaming floor, tracking suspicious activities and documenting identified violations
- Followed merchandising guidelines to present visually appealing displays
- Received multiple positive reviews acknowledging dedication to excellent customer service
- Determined proper course of action for claims processing
- Referred unresolved customer grievances to designated departments for further investigation
Nuvance Health - Poughkeepsie , NY
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds
- Patrol key areas to spot and control security concerns
- Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors
- Authorized entrance papers and granted or denied entrance to building
- Warned offenders about rule infractions and violations and verbally evicted violators from premises
- Reported suspicious activities and persons to law enforcement
- Authenticated boarding passes, identification and passports to prevent fraudulent travel
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions
- Checked identification of all persons entering and exiting facility
- Monitored employee activities, confirming compliance with security regulations
- Greeted clients and guests professionally and courteously to cultivate and maintain welcoming atmosphere
- Participated in staff meetings, special events and professional development activities
- Permitted entry with escort for approved persons into secure locations
- Resolved complaints and issues involving both guests and employees
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites
- Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval
- Patrolled and monitored property areas via bicycle and company vehicle
- Secured personal and company goods against robbery, vandalism and illegal entry
- Performed cash drops or transactions, including carrying drop boxes
- Wrote reports of daily activities and irregularities such as property damage, theft, guest or employee accidents and unusual occurrences
- Identified violators and escorted departing personnel to guard against theft of property
- Secured doors in office and main building
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity
- Oversaw periodic safety inspections, patrol service and immediate response to all safety-security situations
Ranger Energy Services - Lindsay , OK
- Kept storage areas organized, clean and secure to fully protect company assets
- Loaded, unloaded and sorted cargo as part of accurate and efficient [Timeframe] shipments
- Coordinated daily work strategies, following oral and written instructions to properly move and ship products
- Prepared pallets of boxes for easy transportation between customer and storage locations
- Prevented load shifting or damage by using bracing and strapping techniques
- Adhered to operational safety and regulatory requirements by maintaining clean and hazard-free work space
- Monitored shaker and mud tank operations, including mixing, weighing and measuring liquids and viscosity
- Provided assistance in assembly and disassembly of drilling rig and equipment
- Removed debris and hazardous materials to avoid contaminating items
- Verified job safety analysis (JSA) and correctness of obtained permits prior to starting new jobs
- Moved or relocated materials and equipment required for drilling tool assembly to and throughout work site
- Inspected equipment and used troubleshooting approaches to keep machines operational for all shifts
- Removed jams and unblocked conveyor system to maintain flow of goods
- Safely transported items using forklift equipment avoiding accidents and mishaps
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first
- Emptied aisles of debris, cleaned floors and rearranged inventory to provide tidy and obstacle-free warehouse floor
- Arranged items at destination according to customer requests and instructions
- Kept warehouse clean and organized to maximize team efficiency and productivity
- Repaired various tools and machines, including an ST80, tongs and slips and other pneumatic/hydraulic tools
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions
- Quickly answered all job-related inquiries from supervisor and delivered updates on anticipated task completion times
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Resume Overview
School Attended
- Pineville High School
Job Titles Held:
- Surveillance Operator
- Security Officer
- FLOOR HAND
Degrees
- Pineville High School - City , State | High School Diploma
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