surgical scheduler coordinator resume example with 17+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Detail-oriented and knowledgeable. Skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient motivated and committed with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment.
Skills
Team management
Problem resolution
Patient-focused care
Patient Scheduling
Medical billing and coding
Phlebotomy
Dressing changing
Brace fitting
Operational improvement
EMR / EHR
Efficient and reliable team player
CPR
Prioritizing stat orders
Assisting with physical exams
Casting
Wound Care
Work History
06/2020 to CurrentSurgical Scheduler CoordinatorBaystate MedicalPractices | City, STATE,
Maintained efficient surgery schedule by monitoring daily activities and resolving potential conflicts.
Coordinated testing, labs and other diagnostic data for proper clearance prior to surgery.
Communicated with patients on phone and in person to enter and update medical history in database.
Fostered collaborative relationships among health care team by communicating, responding to requests and building rapport.
Collaborated with patient, referring physician and surgical specialist to coordinate pre- and post-operative care for surgical procedures.
Verified insurance coverage and benefits and communicated directly with patient for timely scheduling of clinic appointment and surgery procedure.
Answered phone calls and messages for Dr Ampadi- General Surgeon medical facility, scheduling appointments and handling patient inquiries.
09/2015 to CurrentMedical Assistant/Registered Orthopedic TechnicianBaystate Medical Practices- Valley Orthopedics | City, STATE,
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Maintained detailed records of test results by entering data and patient information into computer.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Completed clinical procedures and gathered patient data for interpretation by physician.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Called and faxed pharmacies to submit prescriptions and refills.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
Measured patient spirometry.
09/2009 to 09/2015Medical Assistant-Practice ManagerAEIOU,HC, | City, STATE,
Handled job duties for staff members which were unavailable or out of office.
Ordered all office supplies and kept check on inventory levels.
Developed policies and procedures for effective practice management.
Developed and maintained electronic record management systems to analyze and process data.
Assessed processes and procedures, complying with OSHA and HIPAA regulations.
Consulted with healthcare professionals on business decisions.
Created and implemented organizational policies and procedures.
Managed 6 employees with various personalities and from different cultures for a small physician practice.
Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
Trained interns and newly hired team members on office procedures and computer system.
10/2003 to 08/2009Center Administrator- Medical AssistantConcentra Medical Center | City, STATE,
Reduced workflow inconsistencies by recruiting and hiring capable staff members.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Used [Industry] expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Negotiated manufacturing service agreements and quality standards.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Reviewed established policies and procedures to take on temporary leadership positions, motivate employees and facilitate smooth operations.
Planned marketing initiatives and leveraged referral network to promote business development.
Coordinated all companies, business executives and site leadership teams by interacting effectively and establishing communication best practices.
All Medical Assistant job duties
Education
Expected in to to High School Diploma | Mohawk Trail Regional High School, Shelburne Falls, MAGPA:
Expected in to to Diploma | Technical AssociateBaystate School of Nursing, Springfield ,MA, GPA:
Expected in to to No Degree | Registered Orthopedic TechnicianAmerican Society of Orthopedic Professionals, Florida, GPA:
Expected in to to No Degree | Registered Medical AssistantAmerican Registry of Medical Assistants, Springfield,MA, GPA:
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Resume Overview
School Attended
Mohawk Trail Regional High School
Baystate School of Nursing
American Society of Orthopedic Professionals
American Registry of Medical Assistants
Job Titles Held:
Surgical Scheduler Coordinator
Medical Assistant/Registered Orthopedic Technician