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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
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Summary

Registered Nurse with a Master's of Business and over 13 years of success in the overall management of surgical services operations, clinical performance, performance improvement, and perioperative utilization within Military Treatment Facilities. Experienced in clinical, business, and logistical operations within an organization's Surgical Services Service Line (3SL). Served as an perioperative administrator and advisor to the Chief, of Surgery, Hospital leadership, and Agency Directors.

Certifications/Key Skill Sets
  • Certified Perioperative Nurse (CNOR)
  • Certified Case Manager (CCM)
  • 3SL Manager
  • Perioperative Utilization
  • Surgical Operational Budget
  • Perioperative Project Manager
  • Quality Improvement
  • Surgical Scheduling
  • Sterile Processing Manager
  • Infection Prevention and Control
  • Supervisory
  • Personnel Management
Experience
SURGICAL CLINICAL REVIEWER (SCR), 01/2020 - Current
Fresenius Medical Care San Fernando, CA,
  • Assisted the Organization in achieving meritorious outcomes from the Academy College of Surgeons (ACS) for exceeding national surgical quality benchmarks the past three years.
  • Identified and analyzed reliable data to the ACS program and worked closely with members of the Department of Surgery team to disseminate NSQIP derived data, recommend opportunities for clinical quality improvement, and participate in development of quality development programs as needed.
  • Improved patient outcomes and quality of care by determining and suggesting changes to processes.
Charge Nurse, 08/2019 - 01/2022
Jackson Health System Miami, FL,
  • Part Time.
  • Responsible for professional nursing services and care provided to at least 80 assigned residents and overall supervision of resident care activities to include total joint physical rehabilitation, memory, and long term care.
Chief Nurse, Department of Surgery, 06/2018 - 07/2019
U.S. Army Active Duty City, STATE,
  • Interim Chief Nurse of Department of Surgery. Supervised over 200 personnel in 10 surgical multispecialty departments.
  • Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
  • Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
  • Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
  • Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
  • Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
  • Facilitated necessary changes to policies or procedures to improve operations.
  • Improved financial effectiveness by informing and advising board members of current trends, issues and activities.
  • Inspected facilities and recommended building or equipment modifications to comply with access, safety and sanitation regulations.
Chief Nurse of Perioperative Nursing Services, 09/2016 - 05/2018
U.S. Army Active Duty City, STATE,
  • Surgical Services Project Manager for a successful transition into a new hospital. Built and established strong partnerships with teams, vendors, and contractors.
  • Furnished project updates to various stakeholders, informing on strategy, adjustments, and progress related to the Surgical Services transitions.
  • Served as the Interim Assistant Deputy Commander of Nursing, Chief Nurse of Surgical Services, and Hospital Infection Control and Prevention Specialist.
  • Maintained accountability for operational and fiscal integrity, effectively managing designated budget.
  • Set organization direction and developed strategies and tactics to fulfill mission.
Supervisory Perioperative Nurse, 04/2013 - 08/2016
U.S. Army Active Duty City, STATE,
  • Perioperative Nursing Supervisor for a 123-Bed Inpatient Facility, 10-Suite Operating Room, and Sterile Processing Department serving over 134,000 Military and Veterans Administration beneficiaries.

- Managed and supervised a complex staff mix of military, civilian, contract, and VA personnel.

- Improved Operating Room Performance from 73 to 83%.

- Perioperative Project Manager for the major renovation of the Sterile Processing department.

- Directly responsible for OR renovation and robotic equipment acquisition to recapture over $600,000/per year from the network.

- Participated in hospital-wide initiatives and committees to improve patient care, satisfaction and safety.

- Organized, implemented and appraised perioperative nursing care for each patient throughout entire surgery experience.

- Responsible for accuracy of 3SL data, OR Dashboard, and Debrief Tools.

Supervisory Perioperative Nurse, 01/2010 - 03/2013
U.S. Army Active Duty City, STATE,
  • Perioperative Nursing Supervisor for a 32-Bed Inpatient Facility, Six-Suite Operating Room, and Sterile Processing Department serving over 25,000 beneficiaries and 65,000 rotational Soldiers.

- Responsible for coordinating clinical, fiscal, and operational surgical services.

- Administrator for the Surgical Scheduling System (S3) responsible for optimizing surgical utilization.

  • Responsible for establishing and executing the daily operation of the Medical Management Center (MMC) to provide case management of Medically Deployable, Medical Evaluation Board (MEB), Population Health, and Healthcare Effectiveness Data Information Set (HEDIS ®) personnel of 10,000.

- Doubled compliance and utilization for E-profile brought the installation from last to first place within region, and maintained a 95% compliance, and improved installation readiness within 90 days.

- As the MMC SME, briefed and advised installation Senior Level Leadership.

Clinical Staff Nurse, 09/2004 - 12/2009
U.S. Army Active Duty City, STATE,
  • Clinical staff nurse with clinical experience in Emergency Room, MedSurg, Intensive Care, Pre-Admission, Same Day Surgery, Post Anesthesia Care Unit (PACU), and hospital administration.
Education and Training
MBA: Business Administration And Management, Expected in 12/2015
-
Webster University - Saint Louis, MO,
GPA:
Bachelor of Science: Nursing, Expected in 05/2004
-
University of Colorado - Colorado Springs, CO,
GPA:
ASSOCIATIONS

Association of Perioperative Registered Nurses (AORN)

Member Case Management Society of America (CMSA) - Member

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Resume Overview

School Attended

  • Webster University
  • University of Colorado

Job Titles Held:

  • SURGICAL CLINICAL REVIEWER (SCR)
  • Charge Nurse
  • Chief Nurse, Department of Surgery
  • Chief Nurse of Perioperative Nursing Services
  • Supervisory Perioperative Nurse
  • Supervisory Perioperative Nurse
  • Clinical Staff Nurse

Degrees

  • MBA
  • Bachelor of Science

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