surgery scheduling coordinator resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations and examining for symptoms. Compassionate approach to dealing with those under duress. Dedicated administrative professional with experience in popular systems and software. Friendly employee with strong customer service and issue resolution skills. Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations. Skilled at scheduling more than 30 procedures each week for a Bariatric practice with 3 surgeons. Experienced in verifying coverage, collecting pre-authorizations and processing payments.

  • Decision-making
  • Basic math
  • Reliable & trustworthy
  • Team building
  • Goal-oriented
  • Processes and procedures
  • Content management expertise
  • Experience in leadership
  • Microsoft Office
  • Maintenance & repair
  • Computer skills
  • Good work ethic
  • Team management
  • Office workflow support
  • Tool sterilizing
  • Insurance pre-certifications
  • Checking in patients
  • Educating patients
  • Conflict resolution
  • Multitasking
  • Friendly, positive attitude
  • Documentation procedures expert
  • Quick problem solver
  • Calm and level-headed under duress
  • Medical terminology knowledge
Surgery Scheduling Coordinator, 12/2022 - Current
Providence Health & Services Eureka, CA,
  • Booked surgeries according to physician volume and maintained prompt turnaround times.
  • Collaborated and established strong working relationships with physicians, supervisors and colleagues.
  • Scheduled follow-up appointments as designated by physician.
  • Worked with operating facilities to schedule procedures on behalf of 3 Bariatric surgeons.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Answered telephones and directed calls to appropriate medical or adminstrative staff.
  • Communicated with patients with compassion while keeping medical information private.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Advanced Medical Support Assistant, 03/2022 - 12/2022
Veterans Health Administration Mcalester, OK,
  • Updated outdated patient information to maintain current records.
  • Scheduled approximately 100 appointments daily for Providers.
  • Retrieved patient files for doctors.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Organized charts, documents and supplies to maintain team productivity.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Scheduler Coordinator, 01/2021 - 01/2022
Catholic Health Initiative Elkhorn, NE,
  • Supervising over all RN, LPN's, MSW, Physical Therapists, Occupational Therapist, CNA's and PCW's.
  • Assisted patients with canceling and rescheduling appointments.
  • Answered phone calls and took messages for staff members.
  • Coordinated appointments with customers and staff members according to availability.
  • Updated patient information in databases and adhered to confidentiality requirements.
  • Prevented double bookings and set aside appropriate time in between appointments.
  • Routed calls and correspondence to appropriate medical staff.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Communicated with patients with compassion while keeping medical information private.
  • Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
Education and Training
Certified Nursing Assistant : Healthcare, Expected in 05/2007
Kicking Horse Job Corp - Ronan,
Status -
GED: , Expected in 05/2007
Kicking Horse Job Corp - Ronan, MT,
Status -
: Pre-Requisites, Expected in
Community College of Denver - Denver, CO
Status -

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Resume Overview

School Attended

  • Kicking Horse Job Corp
  • Kicking Horse Job Corp
  • Community College of Denver

Job Titles Held:

  • Surgery Scheduling Coordinator
  • Advanced Medical Support Assistant
  • Scheduler Coordinator


  • Certified Nursing Assistant
  • GED
  • Some College (No Degree)

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