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Surgery Scheduling Coordinator Resume Example

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SURGERY SCHEDULING COORDINATOR
Professional Summary

Executive Assistant Enthusiastic Administrative Assistant with over 10 years of experience managing business office functions and providing executive level support to principals and clients. Seeking a challenging position where my years of hands-on office management, customer relations and business administration experience can contribute to the growth of a successful enterprise.

Skills
  • Microsoft Office, Excel, Word, Internet
  • Explorer, Outlook, and email.
  • Accounting,Numeric filing
  • Basic Accounting, Organizational
  • Alpha, Payroll
  • AP, Performance reviews
  • AR, Personnel
  • Attention to detail, Problem solving
  • Billing, Processes
  • Budgeting, Procurement
  • Charts, Progress
  • Excellent oral, Protocols
  • Oral, Receiving
  • CPA, Reporting
  • Credit, Research
  • Clients, Scheduling
  • Client, Self-motivated
  • Customer satisfaction, Spanish
  • Data communications, Supervision
  • Documentation, Phone
  • Email, Telephone etiquette
  • English, Phones
  • Filing, Workflow
  • Financial, Written
  • Financial reporting, Written communication skills
  • Front office
  • Insurance
  • Internet
  • Explorer
  • Inventory
  • Listening
  • Meetings
  • Excel
  • Microsoft Office
  • Office
  • Outlook
  • Microsoft Outlook
  • PowerPoint
  • Word
  • Microsoft Word
Work History
Surgery Scheduling Coordinator, 06/2019 to 12/2020
Providence Health & Services – Santa Monica , CA
  • Coordinated with facilities to set up surgeries for physician.
  • Reviewed medical histories and current information to provide accurate information to surgeons.
  • Verified insurance coverage and obtained pre-authorizations with AMD and Integrity Software.
  • Worked with Microsoft Outlook, as well as Microsoft Word, Excel, and PowerPoint.
  • Educated patients about surgeries and provided treatment plan documentation.
  • Expertly managed all surgery services, including planning, scheduling and coordination, determination of procedures and procurement of supplies and equipment.
  • Kept detailed records of office inventories and placed orders for more supplies.
  • Answered phone calls and messages, scheduled appointments and handled patient inquiries.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Contacted hospitals to confirm patients' medical histories and prevent inaccurate diagnoses and treatments.
  • Completed and filed financial documentation for accounting purposes.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Improved timely payment of bills by developing flexible payment plans for patients.
Office Manager, 07/2012 to 06/2019
Hughes Exterminators – South Tampa , FL
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Built relationships with physicians to create steady referral pipeline.
  • Managed 5 employees with various personalities and from different cultures for a physician practice.
  • Established efficient workflow processes, monitored daily productivity, and implemented modifications to improve overall effectiveness of personnel and activities.
  • Communicated with patients and addressed inquiries, appointment requests and billing questions.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Hired, managed, developed, and trained staff, established, and monitored goals, conducted performance reviews, and administered salaries for staff.
  • Compared vendor prices and negotiated for optimal savings.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Performed billing, collection and reporting functions for office.
  • Handled all incoming business and client requests for information.
  • Prepared vendor invoices and processed incoming payments.
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Increased team productivity by reorganizing office supplies and protocols.
  • Maintained computer and physical filing systems with AMD and Integrity software's.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
  • Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
  • Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
  • Instructed patient in care of use of various types of contact lenses, demonstrating insertion, removal, and cleaning.
  • Conducted corneal pachymetry as screening for Keratoconus, LRI surgery and glaucoma.
  • Cleaned or sterilized ophthalmic or surgical instruments.
Office Manager, 01/1998 to 07/2012
Hughes Exterminators – Spring Hill , FL
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Established efficient workflow processes, monitored daily productivity, and implemented modifications to improve overall effectiveness of personnel and activities.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Recruited, hired, trained, and supervised staff.
  • Monitored front areas so that any questions could be responded to quickly and effectively.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to the physician.
  • Developed close working relationships with front office.
  • Oversaw fiscal operations, including accounting, budgeting, authorizing expenditures and financial reporting.
  • Gather Bank Statements, Credit Card Statements, Billing reports and Payroll reports for the CPA.
  • Coordinate contractor work with IT, CPA and occasional construction projects.
  • Research new vendors and obtain several quotes for the doctor to review.
  • Facilitated new software transitions.
Education
Child Development Certificate in progressWest Valley College - City, State
High School DiplomaLeigh High School - City, State
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75Average
Resume Strength
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Resume Overview

School Attended

  • West Valley College
  • Leigh High School

Job Titles Held:

  • Surgery Scheduling Coordinator
  • Office Manager

Degrees

  • Child Development Certificate in progress
    High School Diploma

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