SEARCH

Surgery Scheduling Coordinator Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
SURGERY SCHEDULING COORDINATOR
Professional Summary

Executive Assistant Enthusiastic Administrative Assistant with over 10 years of experience managing business office functions and providing executive level support to principals and clients. Seeking a challenging position where my years of hands-on office management, customer relations and business administration experience can contribute to the growth of a successful enterprise.

Skills
  • Microsoft Office, Excel, Word, Internet
  • Explorer, Outlook, and email.
  • Accounting, Numeric filing
  • Basic Accounting, Organizational
  • Alpha, Payroll
  • AP, Performance reviews
  • AR, Personnel
  • Attention to detail, Problem solving
  • Billing, Processes
  • Budgeting, Procurement
  • Charts, Progress
  • Excellent oral, Protocols
  • Oral, Receiving
  • CPA, Reporting
  • Credit, Research
  • Clients, Scheduling
  • Client, Self-motivated
  • Customer satisfaction, Spanish
  • Data communications, Supervision
  • Documentation, Phone
  • Email, Telephone etiquette
  • English, Phones
  • Filing, Workflow
  • Financial, Written
  • Financial reporting, Written communication skills
  • Front office
  • Insurance
  • Internet
  • Explorer
  • Inventory
  • Listening
  • Meetings
  • Excel
  • Microsoft Office
  • Office
  • Outlook
  • Microsoft Outlook
  • PowerPoint
  • Word
  • Microsoft Word
Work History
Surgery Scheduling Coordinator, 06/2019 to 12/2020
Company Name – City, State
  • Coordinated with facilities to set up surgeries for physician.
  • Reviewed medical histories and current information to provide accurate information to surgeons.
  • Verified insurance coverage and obtained pre-authorizations with AMD and Integrity Software.
  • Worked with Microsoft Outlook, as well as Microsoft Word, Excel, and PowerPoint.
  • Educated patients about surgeries and provided treatment plan documentation.
  • Expertly managed all surgery services, including planning, scheduling and coordination, determination of procedures and procurement of supplies and equipment.
  • Kept detailed records of office inventories and placed orders for more supplies.
  • Answered phone calls and messages, scheduled appointments and handled patient inquiries.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Contacted hospitals to confirm patients' medical histories and prevent inaccurate diagnoses and treatments.
  • Completed and filed financial documentation for accounting purposes.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Improved timely payment of bills by developing flexible payment plans for patients.
Office Manager, 07/2012 to 06/2019
Company Name – City, State
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Built relationships with physicians to create steady referral pipeline.
  • Managed 5 employees with various personalities and from different cultures for a physician practice.
  • Established efficient workflow processes, monitored daily productivity, and implemented modifications to improve overall effectiveness of personnel and activities.
  • Communicated with patients and addressed inquiries, appointment requests and billing questions.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Hired, managed, developed, and trained staff, established, and monitored goals, conducted performance reviews, and administered salaries for staff.
  • Compared vendor prices and negotiated for optimal savings.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Performed billing, collection and reporting functions for office.
  • Handled all incoming business and client requests for information.
  • Prepared vendor invoices and processed incoming payments.
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Increased team productivity by reorganizing office supplies and protocols.
  • Maintained computer and physical filing systems with AMD and Integrity software's.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
  • Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
  • Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
  • Instructed patient in care of use of various types of contact lenses, demonstrating insertion, removal, and cleaning.
  • Conducted corneal pachymetry as screening for Keratoconus, LRI surgery and glaucoma.
  • Cleaned or sterilized ophthalmic or surgical instruments.
Office Manager, 01/1998 to 07/2012
Company Name – City, State
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Established efficient workflow processes, monitored daily productivity, and implemented modifications to improve overall effectiveness of personnel and activities.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Recruited, hired, trained, and supervised staff.
  • Monitored front areas so that any questions could be responded to quickly and effectively.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to the physician.
  • Developed close working relationships with front office.
  • Oversaw fiscal operations, including accounting, budgeting, authorizing expenditures and financial reporting.
  • Gather Bank Statements, Credit Card Statements, Billing reports and Payroll reports for the CPA.
  • Coordinate contractor work with IT, CPA and occasional construction projects.
  • Research new vendors and obtain several quotes for the doctor to review.
  • Facilitated new software transitions.
Education
Child Development Certificate in progressWest Valley College - City, State
High School DiplomaLeigh High School - City, State
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • West Valley College
  • Leigh High School

Job Titles Held:

  • Surgery Scheduling Coordinator
  • Office Manager

Degrees

  • Child Development Certificate in progress
    High School Diploma

Similar Resumes

View All
Surgery-Scheduling-Coordinator-resume-sample

Surgery Scheduling Coordinator

Avondale, Arizona