, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Known for dedication to providing premium patient care, and promote professional growth. Excellent communication skills with very good customer service knowledge. Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
- Assist with health department audits
- Organize celebrations
- Office administration
- Meeting minutes
- Routing Mail
- Organizing Mail
- Faxing Paperwork
- Correspondence Handling
- Meeting arrangements
- International Classification of Diseases (ICD.10)
- Package routing
- Purchase orders organization
- Sorting and labeling labs
- Administrative support
- Multi-line Telephone Systems
- Office management
- Time management
- Filing and data archiving
- Team Bonding
- OSHA compliance
- Surgery Scheduling
- EClinical
- Patient Scheduling
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- English and Spanish fluency
- Relationship building
- Invoice Processing
- Conference planning
- 70 WPM typing speed
- Travel coordination for patients traveling
- Expense reporting
- Records management
- HIPPA knowledge
- Telehealth
- Inventory and Supply Management
- CPR
- Medical Records Management
- Compassionate
- Electronic health records
- Efficient and reliable team player
- Reminder calls
- Insurance Verification
- Leadership
- Customer Service
- Conflict resolution
- Multitasking abilities
- Adaptability
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06/2021 to Current Surgery Scheduling Coordinator Providence Health & Services – Valencia, CA,
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Gather complete packet to schedule patients surgery.
- Obtained medical and cardiac clearance from numerous MD offices.
- Insurance verifation, along with authorization request.
- Calling patients to give updates on their surgery status.
- Familiar with eClinical charting and scanning.
- Filled out
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Verified client information by analyzing existing evidence on file.
- Reviewed 60 patient cases per week and verified insurance coverage information.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Maintained excellent attendance record, consistently arriving to work on time.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Improved operations through consistent hard work and dedication.
09/2010 to Current Administrative Assistant The Mentor Network – Cambridge, MN,
- Admit new patients – Data entry, obtain demographics, verify insurance, obtain authorization, emergency contact and explain consents.
- Screen patients for covid-19 upon entry to facility.
- Telehealth – Round for MD’s with dialysis patients via telehealth.
- Patient education – Educating patient on what dialysis is and the type of access that exist as well as modality options.
- Charts – Audit, thin, file, check for H&P to be up to date, medication list that are up to date, request medical records if admitted to hospital.
- Generate PO’s – Order office supplies, labs, uniforms, housekeeping, new patient kits and concur reports to expense items bought.
- Print lab requisitions -Prepare tubes for lab draw.
- Submit authorizations – Refer patients to specialist, submit authorization, obtain authorizations, and schedule their appointments accordingly.
- Round with physicians – Translate, update MD on pts access, appointments or any issues.
- Nursing home agreements- Initiate nursing home agreements for patients that are in nursing homes.
- Join conference calls –Discuss goals and metrics in facility address any issues and make a plan of action if needed.
- Organize events – Order food, decorate, prepare conference room with supplies, send outlook invites.
- Meetings – Monthly FHR (Facility Health Record) meeting to discuss metrics with Medical Director and core team.
05/2010 to 10/2014 Medical Assistant / Research Coordinator Mark C. Lee – City, STATE,
- Admit new patients – Prepare new charts, verify insurance, have patients sign consents, obtain
demographics, data entry, collect co-pays upon registration if applicable, patient check in and
out.
- Front office – Telephone reception, submit authorizations, request labs results online, follow
up phone calls, filing, medical records, referrals to other MD’s for tests, update charts,
translate for MD.
- Back office – Vital signs, injections, weight, height, health questionnaire.
- Marketing – Reach out to insurance companies; send flyers to homes to be able to promote the
practice.
- Screen patients – Go over patients history to see if they were candidates for the research study,
go over consent with patient and sign them up if they were candidates and agreed.
- Research purposes: Randomize patient – Once patient was screen and passed they were
randomized to see if they would be on placebo or not.
- Draw labs – Obtain labs per protocol, spin if needed, prepare to ship them out, and schedule
pick up.
- Data entry – Enter patient’s results, document hospital events if any.
- Medication – Count medication per protocol to audit patient dose, dispense medication if
needed.
- Research monitor meetings- Met with research auditor to go over results, patients chart, and
protocols.
- EKG – Perform EKG per protocol for patient.
- Nurse communication – Communicate with the nurse when dose needed to be changed for
patients.
- Monitor patient – Monitor patient’s health, lab results, any hospital admissions, changes in
health to report it.
06/2011 to 10/2013 Medical Assistant / Administrative Assistant Downey Vascular Access Center – City, STATE,
- Admit new patients – Prepare new charts, verify insurance, have patients sign consents, obtain
demographics, data entry, and admit them for outpatient procedures.
- Front office – Telephone reception, submit authorizations, request labs results online, follow
up phone calls, filing, medical records, referrals to other MD’s for tests, update charts,
translate for MD.
- Medical records – Scan documents into online system, make sure records were up to date.
- Check in patients – Take vital signs, evaluate them, and prepare them for pre-op room.
- PADNETS – I performed PADNET for patients.
- Sanitize chairs – Sanitize chairs per protocol.
- Post-Op care- Monitor patient to make sure they were stable to get discharged.
- Transportation – Assist in arranging transportation if needed for ambulatory, wheelchair, and
gurney bound.
Expected in 07/2022 Associate of Science: Liberal Arts And Sciences
Golden West College - Huntington Beach, CA
GPA:
Expected in No Degree: Medical Assistant
Career Colleges of America - South Gate, CA,
GPA:
Expected in 06/2009 High School Diploma:
Bell High School - Bell, CA,
GPA:
- First Aid/CPR Certified
- MA - Medical Assistant
- Clinical Research Coordinator
Spanish:
Native or Bilingual
English:
Native or Bilingual
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