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Surgery Coordinator For Accident Victims Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Highlights of Experience

SURGERY COORDINATOR | PATIENT COORDINATOR | ADMINISTRATIVE ASSISISTANT

7 Years of Administrative Corporate Medical Experience

Skilled Patient and Surgery Coordinator

Profound Experience Analyzing Legal Cases from Medical Standpoint

Motivated, Efficient and Independent with Emphasis on Quality Work

Core Qualifications
  • Working knowledge of medical terminology
  • Extensive experience with medical billing and accounting
  • Insurance Eligibility Verification
  • Demonstrated ability to maintain patient files and records
  • Formal training in the following: Microsoft Word, Excel, Outlook, PowerPoint,
  • Experienced in OneNote, Picture Manager, Publisher, various practice management software
  • Experienced with CPT and ICD-9 for ortho/spine surgery, pain management, chiro, and diagnostic imaging
  • Maintaining various interoffice reports and binders
  • Coordinating, scheduling and creating itineraries for executives and providers for business trips, flights, hotels, meals, drivers, surgery, meetings, clinic, etc.
Accomplishments
  • Increased office organization by developing more efficient filing system and customer database protocols.
  • Developed and implemented company’s first Surgery Coordinator employee manual outlining all proper business procedures and office policies.

Relevant Experience
Surgery Coordinator for Accident Victims, 03/2014 to Current
Dignity Health Tehachapi, CA,
  • Efficiently lead the Surgery Department from the corporate office location of a rapidly growing, multi-specialty Injury Treatment Facility for all patients seen in 7 clinics across Florida.
  • Promoted to Leader of Surgery Department after 4 months of employment and have since improved the efficiency of the Surgery Department by utilizing new organizational skills that resulted in less time between date of surgical recommendation and actual surgery and faster fulfillment of medical record and surgical invoice requests from attorneys through a pro-active mindset.
  • Presented and successfully implemented ideas to CEO to achieve goals such as, minimizing the patient perioperative and post-operative risks by thoroughly understanding strict guidelines in the pre-operative clearance process.
  • Work side-by-side with the Operations Manager and Regional Manager to tackle issues that come across the course of patient treatment
  • Provide reports to CEO with trends in surgical recommendations, surgical output and cost effectiveness.
  • Demonstrating thorough understanding of the legal process for various liability cases including, auto accidents and negligence (slip and falls) as well as the medical treatment process for injuries caused by the same.
  • Coordinate surgeries at ambulatory surgery centers and hospitals located in South Florida. Extensive knowledge of the process and procedures for scheduling surgeries at hospitals and surgery centers.
  • Experienced in obtaining pre-certification authorizations from Workman's Compensation Insurance, Auto Insurance and Health Insurance.
  • Main liaison between patients and surgeons while providing quality patient care to patients of all cultural backgrounds.
  • Maintaining successful relationships with referral sources by providing all patients with tender, compassionate care as well as keeping the referral source well informed of their patient/client’s treatment course.
  • Responsible for requesting and posting all surgical invoices to patients’ accounts and ensuring all invoices and medical records are sent to attorneys.
Assistant to Director of Operations / Patient Care Coordinator, 04/2011 to 04/2012
Amg Integrated Healthcare Management Athens, AL,
  • Promoted to Patient Care Coordinator for Orthopedic Surgery patients after 1 month of employment and again to Assistant to Director of Operations within 4 months of previous promotion.
  • Responsible for all new patient intakes, appointment scheduling and obtaining all relevant medical records
  • Assisted in implementing policies for effective organization and efficiency
  • Well-versed in obtaining benefit verifications and pre-authorizations with extensive experience in health insurance and vast knowledge of auto insurance (PIP). Most familiar with Orthopedic/ Chiropractic/ MRI ICD-9/ coding.
  • Arranged all executive meetings within the company as well as externally with business partners
  • Built and maintained business relationships with attorneys and other medical practices.
  • Prepared daily reports and maintained binder. I.e. New Patients, Missed Appointments, New Referrals, etc.
  • Frequently arranged flights, hotel accommodations and travel for the CEO, CFO, Directors, Doctors and their Medical Assistants. (New Jersey based)
  • Maintained patient files
  • Assisted DOO with the opening of 4 orthopedic surgery clinics in the South Florida area and managed the hiring of staff and ordering of supplies.
  • Managed patient treatment for 2 satellite New Jersey orthopedic surgery clinics and managed employees and clinic supplies.
Front Desk Receptionist, 05/2009 to 12/2009
Pain And Rehabilitation Physicians Of The Palm Beaches City, STATE,
  • Answer and transfer calls, and take messages to the appropriate employees.
  • Greet and assist patients.
  • Answer any questions and/or offer brochures with business information to patients
  • Organize/maintain bookkeeping and scheduling including reorganizing filing system and obtaining referrals.
  • Verify insurance eligibility benefits
  • Head of a project that consisted of back-tracking and obtaining neglected authorization referrals from insurance companies.
  • Shadowed the Physician Assistant (50+ hours) during rounds at Wellington Regional Medical Center. This direct patient involvement provided me with invaluable experience in patient care and in the specialty of pain management.
Case Manager Assistant, 05/2006 to 08/2006
Affordable Rehab City, STATE,
  • Advocate with case managers and other service providers on behalf of patients to identify issues and concerns as the patients case progresses medically.
  • Provide regular reports on patient health status and staffing changes as requested by patients/families to all patient service staff.
  • Review, under the direction of the clinical case manager, patients’ needs and identify the most appropriate clinical associate to ensure patients’ needs are met.
  • Assisted with clerical and secretarial work. I.e. filing, filling out paperwork, data entry, file organization, faxing, mailing, etc.
Education
High School Diploma: Theatre, Expected in 2009
to
A.W. Dreyfoos School of the Arts - West Palm Beach, FL
GPA:
  • Over 400 hours of theatre related experience
  • Graduated with 3.5 GPA
2 years: Biological Sciences, Expected in
to
Florida Atlantic University - West Palm Beach, FL
GPA:
In Process: Pre-Physician Assistant, Expected in
to
Palm Beach State College - West Palm Beach, FL
GPA:

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Resume Strength

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Resume Overview

School Attended
  • A.W. Dreyfoos School of the Arts
  • Florida Atlantic University
  • Palm Beach State College
Job Titles Held:
  • Surgery Coordinator for Accident Victims
  • Assistant to Director of Operations / Patient Care Coordinator
  • Front Desk Receptionist
  • Case Manager Assistant
Degrees
  • High School Diploma
  • 2 years
  • In Process

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