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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Industrious and dependable Financial Management Tech with the United States Air Force, Iowa Air National Guard. Adept at both collaborating with colleagues and working independently. Highly skilled in budgetary planning, customer service, pay processing and research. Military professional effective at leading teams to accomplish ambitious goals. Expertise in Military pay and entitlements, travel policies and Logistics. Deadline-oriented and capable of handling multiple time-critical tasks simultaneously.

Skills
  • Quick learner
  • Secret security clearance
  • Skilled researcher
  • Troubleshooting
  • Team leader
  • Resource management
  • Budget analysis
  • Fiscal law understanding
Work History
02/1999 to 02/2010
Supply Specialist Honda Burlington, NC,
  • Realized 100% accuracy in inventory count of over $3 M in weapons, equipment and aircraft parts for 132nd Fighter Wing during peacetime to maintain continuous mobility readiness.
  • Developed and executed plans to monitor standard process adherence.
  • Developed standard operating procedures and document work flows for current and future process steps.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision.
  • Provided observations, took measurements and performed tests at various stages according to quality control plan.
  • Improved quality processes for increased efficiency and effectiveness.
02/2010 to 08/2013
Supply Management Technician Department Of Defense Decatur, AL,
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
  • Developed operating procedures for deployed weapons and equipment resulting in "Best Seen to Date" award by Air Combat Command's Inspector General during 2010 Readiness Inspection.
  • Managed quality assurance program including on site evaluations, internal audits and customer surveys.
  • Managed logistics operations to meet customer expectations and financial standards and policies.
  • Developed standard operating procedures and document workflow for current and future process steps.
  • Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations.
  • Conducted training and change management processes to improve operations.
09/2013 to Current
Financial Management Technician Iowa Air National Guard City, STATE,
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Manage pay records for over 300 full time and 500 part time employees.
  • Briefed Squadron Commander on readiness, training and equipment status monthly to enable sound decision making.
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
  • Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Conducted training and change management processes to improve operations.
  • Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision.
  • Controlled digital access, used confidential waste bins and shredders, and locked document storage cabinets to protect confidential files, reports and fiscal data.
  • Investigated and resolved customer complaints to foster satisfaction.
Education
Expected in 04/2018
Associate of Arts: Financial Management
Community College of The Air Force - Montgomery, AL
GPA:
Expected in 04/2018
Associate of Arts: Logistics And Materials Management
Community College of The Air Force - Montgomery, AL
GPA:
Expected in 05/1995
Bachelor of Arts: History
University of Iowa - Iowa City, IA
GPA:
Expected in 05/1990
High School Diploma:
Theodore Roosevelt High School - Des Moines, IA,
GPA:
Accomplishments
  • Awarded 2016 Financial Manager of the Year 2016.
  • 2016 Wing Staff Senior Non-Commissioned Officer of the Year.
  • 2013 Logistics readiness Squadron Senior Non-Commissioned Officer of the Year.
  • Distinguished Graduate in all military occupational skills training courses.
  • Superior Performer Award from Air Combat Command inspections in 2004, 2009 and 2010.
  • Developed Mobility Weapons Program rated "Best seen to date" by Air Combat Command Inspector General's Office in 2010 Operational Readiness Inspection.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Volunteer as Treasurer for Whittier Elementary School's Parent Teacher organization July 2016 to present.
  • Manage 132nd Marksmanship Team from 2000-2010
Certifications
  • Department of Defense Financial Management Certification, Level 2

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Resume Overview

School Attended

  • Community College of The Air Force
  • Community College of The Air Force
  • University of Iowa
  • Theodore Roosevelt High School

Job Titles Held:

  • Supply Specialist
  • Supply Management Technician
  • Financial Management Technician

Degrees

  • Associate of Arts
  • Associate of Arts
  • Bachelor of Arts
  • High School Diploma

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