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supply specialist resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Proficient Unit Supply Specialist with skill in inventory management, documentation and automated tracking. Adept at inspecting, storing and issuing equipment and materials.

Diligent supply management professional with expertise in logistics, supply chain practices and receiving procedures. Effective at securing and controlling weaponry and ammunition.

Skilled at keeping supplies and equipment organized and mission-ready. Well-versed in Army policies and procedures. Computer-savvy and organized with hardworking and responsible mindset.

Veteran Unit Supply Specialist bringing Number years' experience with the United States Army. Excellent multitasker and problem-solver with a superior work ethic and strong communication skills. Knowledgeable about clerical, housekeeping and inspection standards.

Skills
  • Logistics Operations
  • Supply chain distribution
  • Supply Chain Management
  • Property & Material Management
  • Inventory counts
  • Equipment tracking
  • Accountability documentation
  • Reporting skills
  • Warehousing functions
  • Retail materials management
  • Recordkeeping strengths
  • Stock management
  • Customer-oriented
  • Stocking
  • Shipping and receiving
  • Order fulfillment
  • Shipping procedures understanding
Work History
Supply Specialist, 01/2020 - Current
International Trucks Rochester Hills, MI,
  • Applied knowledge of Federal Acquisition Regulations to achieve divisional compliance.
  • Maintained and managed HAZMAT program.
  • Maintained audit trails to adhere to performance requirements.
  • Suggested ways to improve transportation system operations.
  • Created and recommended solutions to resolve operational issues.
  • Recommended efficiencies for improvement of transportation system operations.
  • Reviewed, revised and rewrote procedures to deliver effective resolutions to complex accountability problems.
  • Maintained proper inventory controls and eliminated workflow gaps to balance projected demands with on-hand supplies.
  • Trained and coached supply team members on issues concerning Installation Property Accountability to realize compliance, cost savings and efficiency.
  • Revised customer assistance materials to communicate compliance with new directives while improving operations and guidance.
  • Managed and assessed how well employees, tenant units and customers were complying with regulations.
  • Provided technical assistance to military and civilian customers.
  • Built highly collaborative teams to provide operational support and equipment management.
  • Synchronized supply chains to optimize inventory and service procedures.
  • Provided briefings and monthly communications to promote property acquisition, accountability and regulatory compliance.
  • Reviewed supply policies, plans and procedures to resolve issues impacting logistics operations and supply accountability.
  • Closely monitored material readiness of high-priority units.
Retail Sales Associate, 04/2018 - Current
Christus Health Marthaville, LA,
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Assisted customers by answering questions and fulfilling requests.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Generated brand awareness and positive product impressions to increase sales.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Performed stocking and informed management of low inventory quickly.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
  • Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Increased product appeal and customer experience by interacting directly with Number customers per Timeframe.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Fielded questions and solved problems by informing customers of current promotions and store policies.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Assisted customers with prompt and polite support in-person and via telephone.
Customer Service Representative, 12/2009 - 04/2016
New York Life Horsham, PA,
  • Recommended Product or Service to customers, thoroughly explaining details.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Leveraged sales expertise to promote Product or Service and capitalized on upsell opportunities.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Educated customers on promotions to enhance sales.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Responded to customer requests for products, services and company information.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Regularly exceeded daily sales and product add-on quotas.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Provided information to customers regarding charge accounts and loyalty program and helped to open and activate new accounts.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Answered constant flow of customer calls with up to Number calls in queue per minute.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Associate Of Science: Microbiology And Immunology, Expected in 10/2004
-
University Of Washington - Seattle, WA
GPA:
Status -

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Resume Overview

School Attended

  • University Of Washington

Job Titles Held:

  • Supply Specialist
  • Retail Sales Associate
  • Customer Service Representative

Degrees

  • Associate Of Science

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