Supply chain professional with 8+ years of diverse experience in fashion business development, global supply chain management, demand planning and operations in Fashion, CPG & Retail.
Global Supply Chain Management Market Analysis
ERP /ECV VISION
Social Media Marketing
SAP & JDE
Third-Party Logistics (3PL)
Customer Relationship Management (CRM)
Microsoft Excel (Excel , PowerPoint & Word)
Warehouse Management Systems
B2B, Functional, Product Development
Budget management, Innovation, Production Management
06/2021 to CurrentSupply Chain CoordinatorCompany Name | City, State
Create the 18-month sales forecast and purchase plan for all active, discontinued and new items worldwide by using Logility Value Chain solution software and Inventory Planning applications, as well as applying business and marketplace knowledge.
• Focus on forecast accuracy and bias improvement.
• Maximize sales of new products and support the success of key collections while minimizing inventory liabilities. Monitor trends closely in order to adjust inventory levels in a timely manner.
• Engage in solution-based cross-functional communication that ensures business needs are met.
• Partner with Merchandising, Marketing, and Operations cross-functional teams to ensure strategies, tradeoffs, and plans are transparent and fully integrated, including but not limited to sku productivity, demand variability, product availability, and marketing support.
• Utilize and share reports which monitor sales trends and inventory availability. Develop ad hoc reports as business needs dictate, including but not limited to focusing on key initiatives and new product.
• Champion process change to improve efficiencies and add value to the business. Identify non value-added activities as well as propose innovative and creative solutions to conquer business challenges.
• Engage with the Demand Planning team to achieve goals that align to Company strategic priorities and key results.
12/2019 to 04/2020Customer Operations & Logistics AnalystCompany Name | City, State
Manage customers orders fulfillment process end-to-end (manual and EDI) ensuring data accuracy (items, pricing, promotions) to meet our customers order and delivery requirements
Own customer case fill and on-time delivery with a mindset to maximize both metrics
Analyze KPI metric data through reporting; collaborate with Management on service improvements and strategy when required
Ensure customers adhere to order guidelines and proactively recommend order management and process improvements to customers (order lead time and optimization)
Coordinate reverse logistics and customer reimbursement as needed in a timely and accurate manner
Understand and take appropriate action to manage cost impact of order violations, order expedites, and other actions taken to deliver service against operational constraints and budgets
Support the continued development and refinement of Customer Operations SOP's and metrics to drive continuous improvements in service, cost, and quality
Handle all correspondence in a timely and effective manner through proactive and responsive communication to internal and external business partners
Ensure broker/customer/sales are apprised of any product availability issues
Act as a liaison with Sales and Broker Partners to meet and exceed customer expectations
Update, maintain, and analyze customer account profiles, detailing pertinent requirements and communicate same to internal departments to ensure customer master data integrity
Evaluating logistics opportunities
Drive vendor compliance through collaboration with Finance, Third Party Logistics, and our customers
Provide updated routing guidelines to third party logistics provider (3PL)
Partner with 3PL provider to resolve outstanding logistics issues
Handle special projects as assigned by Management
10/2019 to 12/2019Coach Planning and Logistics FreelanceCompany Name | City, State
Supply Chain operations including production, inventory control, product allocation, and planning & logistics experience
Working with SAP & ECV Vision
Generated daily inventory reports and choosing appropriate logistics carrier
Allocated and handled operations to accurately forecast and plan inventory
05/2019 to 09/2019Business Development InternCompany Name | City, State
Analyzed market trends used to plan, launch, and optimize effective marketing campaigns
Expanded existing products and services
Applies strategic selling, discovery tactics, and a Attained financial and operational results consultative sales style to generate new through oversight of program initiatives
Business for a 100% organic uniform and Worked with cross-functional teams, including promotion garment company
Sales, marketing, and training to achieve Researches, identifies, prospects business targeted results
Opportunities via email and cold calling Implemented and maintained standard strategies and expand customer base
Operating procedures and policies
Qualifies and books quality leads for the sales Achieve growth, drive sales and take ownership teams
Of P&L Collaborates with the marketing team on event planning, email campaigns, and social media strategies
Develops merchandise, including coordinating Research and Development Engineer Jan 2013 - demand planning, costing, product design, and Oct 2013 process
Updates eCommerce website by entering Managed all phases of product development product descriptions and images online
Bachelor of Technology | BiotechnologyAmity University, City
Master of Science | BioinformaticsNYU Tandon School of Engineering, City
MASTERS: GLOBAL FASHION SUPPLY CHAIN MANAGEMENT | Supply Chain Management LIM College, City, State
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NYU Tandon School of Engineering
Job Titles Held:
Supply Chain Coordinator
Customer Operations & Logistics Analyst
Coach Planning and Logistics Freelance
Business Development Intern
Bachelor of Technology | Biotechnology Master of Science | Bioinformatics MASTERS: GLOBAL FASHION SUPPLY CHAIN MANAGEMENT | Supply Chain Management
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