Astute, innovative, and results-focused management professional, offering in-depth knowledge and experience in administrative management of fraud and national security investigative activities at all levels. High-performing leader that exemplifies proficiency in criminal investigation process, liaison on matters involving intelligence and information sharing regarding violations of immigration law, national security, and criminal laws, rules, and regulations. Demonstrated proficiency in staffing, training and development, budgeting and program management. Possess strong ability to detect, analyze, and deter immigration benefits fraud, honed through more than 21 years of experience within the service center, investigation office, and district field office. High-profile executive successful at leveraging career experience to enhance organizational productivity and efficiency by effectively directing and supporting operations, services and solutions.
Leading People and Change Results Driven Human Resource Management Conflict Management | Fraud Detection and National Security Strategic Objective Execution Communication and Political Savy Process Improvement |
Supervisor: Elliott Faulkner, 949-389-8025
Supervisor: Danielle Lee, 949-389-3068
Supervisor: Matt Madore 813-712-8571
Supervisor: Kurt Gooselaw, 949-389-3068
Supervisor: Joseph Fierro, 949-389-8634
Worked closely with local counsel regarding CARRP cases while handling adjudication of CARRP cases, inquiries, and database and reports. Took charge of transferring and relocating CARRP cases to HQ FDNS, AAO, and field offices. Managed and coordinated the development and maintenance of local procedures for CARRP, IBIS, and NTAs while ensuring compliance with the National SOP for IBIS. Guaranteed quality assurance of IBIS and CYBIS processes and procedures. Accurately evaluated TECS entries for CARRP and other cases while maintaining H2A and H2B, mailboxes as they relate to the absconder.
Demonstrated exceptional performance in
functioning as a CARRP supervisor of the Background Check Unit responsible for supervising,
reviewing, overseeing, and advising on various cases and programs:
Supervisor: Danielle Lee, 949-389-3238
Supervisor: Tim Bowman, 949-360-2302
Supervisor: Blake Goto, 949-389-3347
Supervisory: Franklin Covey Speed of Trust
Training and Workshops (2) § Supervisory: Individual and Team Goal
Setting § Human Trafficking Supervisory: Selection
Recommendation Panel Training § Ethics and Integrity § Supervisory: Franklin
Covey Speed of Trust Training and Workshops §EEO Training § Reasonable
Accommodations §
7 Habits for Managers §
Building Your Emotional Intelligence § FDNS Fraud Officer Journeyman Training
Course § Workplace Safety § Fundamentals of Risk
Management §
Working with Difficult People Dealing with Micromanagers § Effective
Communications §
Basic Presentation Skills Delivering a Presentation (Instructor) § Maximizing Your Ability
to Read Reports (Supervisors) §
Veterans Employment Training for Federal Hiring Managers § Rehabilitation and Disability Accommodations
for Supervisors §
Strength Finders Training for Supervisors § Multiple Strength Finders Workshops
(Instructor) §
Interpersonal Communications
Communicating Assertively § Deaf Awareness Workshop § Anti-Harassment
Training § Building Trust § EEO Alternate Dispute
Resolution Program §
Workers Compensation §
Essential Mentoring Techniques Building and Maintaining Mentoring Relationship § FEB Professional Development Series” Diagnosing Workplace Norms that
Aggravate Relationships at Work § Professionalism, Business Etiquette and Personal
Accountability §
Union Management Training § Supervisory
Performance Workshop: Unlocking the Secrets A Competency Conversation § Foundation in
Supervision Part 2 §
Coaching and Feedback for Supervisor Seminar § Worker's Compensation Program Training for
Supervisors §
Identifying & Combating Immigration Fraud § Supervisory Employee
Assistance Program Seminar § NABISCOP Background Identity Security
Check § Introduction to Continuity of Operations § National Security Information § Foundations in Supervision Part 1 § Department of State,
Bureau of Diplomatic Service H&L Visa Crimes Training (Instructor) § FDNS Fraud Officer
Journeyman Training Course § Conflict Resolutions for Supervisors and
Managers § Labor Employee
Relations Training for Supervisors § Collective Bargaining Agreement -
Supervisors §
CSC Local No Fear - Whistle Blower § FDNS Site Inspector Training for
Supervisors (Instructor) §
Behavior-Based Safety for Supervisors § Accident Investigation and Reporting § Performance Management
101 § Emergency and Disaster
Preparedness §
Integrity Begins with You § FDNS-DS Training for CARRP Adjudications
§ Fraud Officer Basic
Training § Reid Advanced
Interviewing Techniques Training § I-129 H and L Fraud Training
(Instructor)
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School Attended
Job Titles Held:
Degrees
Section Chief- Background Check Unit (Acting); Series 1801, Grade 14 Step 4
Texas Service Center, United States Citizenship And Immigration Services
City , STATE