Supervisory Immigration Officer GS-1801-14 Resume Example

Supervisor: Danielle Lee, 949-389-3068 

• Supervised a team of [Number] area managers and [Number] associates.
• Wrote reports detailing branch activities.
• Oversaw staffing of new branch with [number] employees.
• Established operational objectives and work plans and delegated assignments to subordinate managers.

 Supervisor: Matt Madore 813-712-8571

• Provided continuous leadership and guidance to the entire operational, administrative, and training functions for the EB-5 FDNS Unit at the California Service Center which was aligned in the Headquarters Investor Program Office (HQIPO).
• Led a team which was embedded within the CSC Investor Branch.
• This pilot increased collaboration, communication and cooperation with the adjudications teams.
• Worked closely with the Associate Director and Section Chief of the EB-5 Branch in California as well as the adjudication management team at the HQIPO in Washington DC.
• Provided support to HQFDNS and HQ Immigrant Investor Program Office (HQIPO).
• Provided the first webinar based training in FDNS Overview, Fraud Referral and Background Check Procedures Overview.
• The training outlined to HQIPO what services needed to be provided by to the new unit at HQIPO.
• Scheduled and coordinated TECS, an automated enforcement and inspection lookout system, training and roundtable for HQIPO adjudications staff.
• Established EB-5 specific CARRP procedures as well as enhanced checks procedures from cases with potential national security concern for the program.
• Provided valuable input on the development of hiring model for the new HQ EB-5 unit in Washington DC.

 Supervisor: Kurt Gooselaw, 949-389-3068

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• Adeptly managed the Administrative Site Visit Verfication Program (ASVVP) for one of the two service centers that involve coordinating activities for a nationwide program; Designated by management to assume the role of supervisor for expertise with the CFDO and ASVVP workload.
• Handled the overall operational, administrative, and training functions for five officers and one administrative assistant, responsible for managing the USCIS program for verifying compliance with religious worker and specialty employee non-immigrant visa petitions.
• Provided functional oversight to two intelligence research specialists that were engaged in the National Security program.
• Executed superior leadership skills in directing U.S. Government employees responsible for scheduling site visits to contract inspectors or other U.S. Government officers as well as reviewing and certifying results to sustain or refute information provided in the immigration petitions.
• Worked with the Contract Performance Analysis Unit to ensure contract employee support in data entry and quality control.
  
• Provided statistics, identified and resolved issues, and monitored program effectiveness by participating in weekly conferences with USCIS headquarters and other operational units.
• Rendered effectual training to operational and support personnel in carrying out respective duties.
• Compiled and reviewed statistical data to maximize program effectiveness in collaboration with the division program analyst and assistant center director.
• Ensured timely and accurate inquiry response, issue resolution, and petition adjudication to provide or deny immigration benefits by coordinating with adjudications officers.
• Assisted in immigration fraud, national security, and criminal investigations by working with federal, state, and local immigration, investigation, and intelligence agencies and offices.
• Provided advanced investigative and administrative actions through identification of fraud trends and issues and coordination with FDNS and adjudications officers.

Supervisor: Joseph Fierro, 949-389-8634

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Worked closely with local counsel regarding CARRP cases while handling adjudication of CARRP cases, inquiries, and database and reports. Took charge of transferring and relocating CARRP cases to HQ FDNS, AAO, and field offices. Managed and coordinated the development and maintenance of local procedures for CARRP, IBIS, and NTAs while ensuring compliance with the National SOP for IBIS. Guaranteed quality assurance of IBIS and CYBIS processes and procedures. Accurately evaluated TECS entries for CARRP and other cases while maintaining H2A and H2B, mailboxes as they relate to the absconder.  

Demonstrated exceptional performance in functioning as a CARRP supervisor of the Background Check Unit responsible for supervising, reviewing, overseeing, and advising on various cases and programs:

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• The Controlled Application Review and Resolution Program (CARRP) process under the Operational Guidance for Vetting and Adjudicating Cases with National Security Concerns

• National Security Hits
• Letterhead Memorandums (LHMs) for classified and non-classified cases from the FBI
• Fraud Detection and National Security Data System (FDNS-DS) relating to CARRP, IBIS, and Notices to Appear
• Vetting, de-confliction, and resolution of cases with other law enforcement agencies (LEAs)
• Terrorism-Related Inadmissibility Grounds (TRIG) cases for CARRP and TPS
• Egregious public safety cases
• BCU mailbox
• CYBIS procedures and processes
• Continuing development of CYBIS
• De-confliction and resolution of NCIC (wants and warrants), and Interpol cases  
• Supervisory Review of the adjudication of I-539s, I-765s, I-130s, I-821s (including persecution cases) 
  

Supervisor: Danielle Lee, 949-389-3238

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• Adeptly managed the Administrative Site Visit Verfication Program (ASVVP) program for one of the two service centers that involve coordinating activities for a nationwide program; Designated by management to assume the role of supervisor for expertise with the CFDO and ASVVP workload. 
• Held full responsibility in managing operational, administrative, and training functions for five officers, one investigative assistant, and one administrative assistant.
• Executed superior leadership skills in directing U.S. Government employees responsible for scheduling site visits to contract inspectors or other U.S. Government officers as well as reviewing and certifying results to sustain or refute information provided in the immigration petitions.
  
• Worked with the Contract Performance Analysis Unit (CPAU) to ensure contract employee support in data entry and quality control.
  
• Provided statistics, identified and resolved issues, and monitored program effectiveness by participating in weekly conferences with USCIS headquarters and other operational units.  
• Rendered effectual training to operational and support personnel in carrying out respective duties.
• Compiled and reviewed statistical data to maximize program effectiveness in collaboration with the division program analyst and assistant center director.        
• Ensured timely and accurate inquiry response, issue resolution, and petition adjudication to provide or deny immigration benefits by coordinating with adjudications officers.

Supervisor: Tim Bowman, 949-360-2302 

• Proficiently performed immigration officer functions for the CSC CFDO Division, including detecting, pursuing, analyzing, reporting, and deterring immigration benefits fraud.
• Carried out diverse tasks, such as obtaining leads from multiple sources, researching various immigration and public files and systems, as well as determining fraud indicators.
• Conferred cases with the U.S. Immigration and Customs Enforcement for investigation or with adjudications officers for appropriate administrative action.
• Investigated and neutralized immigration benefits fraud and threats to national security by liaising with immigration, law enforcement, and intelligence agencies for mutual support and coordination.
• Accurately identified systematic vulnerabilities and other weaknesses affecting the integrity of the legal immigration system and provided reports to adjudications.
  
• Formulated counteractions and procedural changes by engaging with working groups.
• Demonstrated excellent performance in performing duties and was chosen over peers to serve as lead officer; managed and conducted research and site visits at multiple locations across the country to verify or refute claims in immigration petitions and applications that confirmed suspected immigration fraud in many H and L visa petition.
• Gained recognition as H-1, H-2 and L-1 visa fraud subject matter expert for the division.
• Actively took part in a variety of inter- and intra-agency working groups and conferences along with briefing the U.S. Department of Labor Inspector General officers and provided input for the designing the Verification Initiative for Business Enterprises (VIBE) program.
• Rendered efficient service that led to promotion to serve as supervisor for the USCIS Administrative Site Visit Verification Program within a scale of ten months.

Supervisor: Blake Goto, 949-389-3347 

• Expertly adjudicated immigration petitions and applications for a variety of immigrant and non-immigrant benefits with emphasis on employment-based petitions.
• Efficiently handled complex and sensitive cases by conducting legal and other research, inspections and investigations, along with comprehensive analysis.
• Consulted on fraud inquiry and investigation, and recommended final adjudicative decisions to ensure the integrity of legal immigration system.
• Prepared and presented powerful adjudicative resolutions to novel and unprecedented issues for certification to the Administrative Appeals Unit and/or Board of Immigration Appeals.
  
• Attained a promotion to GS-13 senior adjudications officer for exceptional competency levels, but opted for the FDNS immigration officer position.