Highly skilled Training & Professional Development and Quality Assurance Supervisor. With over 15 years of experience in the business of Social Service. Effective collaborator with exceptional communication and people skills. Detailed oriented with a strong ability to interpret complex laws, policies, and regulations. Extremely self-motivated, driven to meet all required measures of success and to be a vital contributor to my agency and community. Accomplished in maximizing team knowledge and performance while reducing problem behavior and safety concerns. Well-versed in working with department managers to improve training programs. Hardworking and thorough with strengths in conflict management and relationship building. Background includes curriculum selection, compliance management and policy updates through hands-on employee training and mentoring. Proficient in [Software] and [Software]. Comfortable changing programs with ease. Knowledgeable HR professional well-versed in training course planning, supervision and assessments. Looking for a long-term position with room for advancement.
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