Jessica Claire
- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Professional Summary
Dedicated Security Supervisor skilled in providing exceptional security monitoring, including knowledge of surveillance protocols and CCTV equipment. Focused and detail-oriented with a proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations. Highly effective at risk and operational management. Identifies safety threats and finds workable solutions. Adaptable security leader accustomed to managing challenging situations with grace and diplomacy. Skilled in managing large-scale public events and monitoring densely crowded areas to provide effective risk management. Committed safety leader aiming to fulfill a Security Supervisor opportunity in which honesty and integrity will be highly valued. Well-versed in emergency protocols. Pragmatic and professional in all situations.
Skills
|
|
Work History
Supervising Security Officer, 12/2018 - 03/2021
The Paradies Shops – Boise, ID,
The Paradies Shops – Boise, ID,
- Developing improved training methods with focus on public safety and officer awareness.
- Supervising grounds, employee entrances and exits and security officers on duty.
- Detained and interviewed shoplifters, resulting in a higher rate of cash and merchandise recovery.
- Led team of 3-5 guards in monitoring high volume of mall traffic during peak hours and days.
- Processed both internal and external case sheets.
- Promoted business' development by building and maintaining relationships with new clients.
- Inspected security design features, installations and programs to verify compliance with applicable standards and regulations.
- Assessed ongoing risk factors and suggested improvements to senior management.
- Recorded incident reports with detailed accounts of occurrences.
- Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
- Demonstrated commitment to public safety by patrolling events and well-populated establishments.
- Trained several new security officers in 3 day time period.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Monitored work of contractors in design, construction and startup phases of security systems.
- Analyzed and investigated all incidents alongside functional management and security supervisors.
- Monitored property and investigated any areas of suspicion.
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
Cash Handler, 06/2015 - 10/2017
Pitfire – Costa Mesa, CA,
Pitfire – Costa Mesa, CA,
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
- Assisted customers by answering questions and fulfilling requests.
- Assisted customers with special services, account updates and promotional options.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Reviewed and resolved differences between accounting information and cash drawer.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Reviewed weekly sales circulars and monitored price changes.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Increased sales by offering advice on purchases and promoting additional products.
- Answered questions about store policies and concerns to support positive customer experiences.
- Efficiently processed new orders, completing daily transactions with accuracy.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Operated cash register for cash, check and credit card transactions.
Cashier, 09/2013 - 01/2016
Healthcare Services Group – Louisville, KY,
Healthcare Services Group – Louisville, KY,
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Answered questions about store policies and concerns to support positive customer experiences.
- Worked closely with the store manager to solve problems and handle customer concerns.
- Checked identification for proof-of-age and refusing tobacco sales to underage customers.
- Worked closely with store manager to solve problems and handle customer concerns.
- Increased sales by offering advice on purchases and promoting additional products.
- Reviewed weekly sales circulars and monitored price changes.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Assisted customers by answering questions and fulfilling requests.
Wait Staff Member, 04/2012 - 06/2013
Erickson Living® – City, STATE,
Erickson Living® – City, STATE,
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
- Assisted in food preparation as directed while following instructions to meet specific dietary needs.
- Observed all safety and loss prevention procedures to adhere to universal precautions and infection control guidelines.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Greeted and maintained relationships with regular customers.
- Prepared beverages and filled food orders for customers.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Education
No Degree: Political Science, Expected in
Rutgers, The State University of New Jersey - New Brunswick, NJ
Rutgers, The State University of New Jersey - New Brunswick, NJ
Associate of Science: Criminal Justice, Expected in 05/2016
Brookdale Community College - Lincroft, NJ
Brookdale Community College - Lincroft, NJ
High School Diploma: , Expected in 06/2014
Ocean Township High School - Oakhurst, NJ
Ocean Township High School - Oakhurst, NJ
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
- Formatting
- Personalization
- Strong Summary
- Target Job
- Typos
Resume Overview
School Attended
- Rutgers, The State University of New Jersey
- Brookdale Community College
- Ocean Township High School
Job Titles Held:
- Supervising Security Officer
- Cash Handler
- Cashier
- Wait Staff Member
Degrees
- No Degree
- Associate of Science
- High School Diploma
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
*As seen in:
