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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Knowledgeable Healthcare professional with significant background in radiology positions. Committed to building and managing high-performing teams to regularly surpass expectations. Administers budgets, coordinates logistics and maintains smooth department operations. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction. Ambitious, career-focused jobseeker, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals. Reliable Intern studying [Area of study] seeks an internship opportunity to expand skills and gain valuable real-world experience. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment. Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate jobseeker with strong organizational skills eager to secure entry-level [Job Title] position in [Type] environment. Ready to help team achieve company goals. [Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study].

Skills
  • Workplace safety
  • Patient confidentiality
  • Critical thinking
  • Clerical
  • Compassion
  • Supervision
  • Multitasking abilities
  • Organization and Time management
  • Conflict resolution
  • Computer skills
  • Teamwork
  • Customer service
  • Good listening skills
Work History
01/2000 to 06/2020
Super User for the Radiology Department Computer Motion Recruitment Mclean, VA,
  • Supported patient physical and emotional comfort by taking care in positioning, responding to questions and using effective calming strategies.
  • Collected visual images of patients' anatomy to provide physicians with information for diagnosis and treatment of acute and chronic concerns.
  • Kept work and patient areas clean, orderly and well-stocked to promote efficiency.
  • Supported patients by keeping private and confidential information concealed in adherence to regulations and procedures.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Prepared reports and schedules with accuracy.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
03/1999 to 06/2017
Customer Service Representative III Central Oregon Radiology Assoc., P.C. Bend, OR,
  • Answered constant flow of customer calls with minimal wait times.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
03/2009 to 06/2011
Radiology Scheduler University Of Illinois City, STATE,
  • Kept work and patient areas clean, orderly and well-stocked to promote efficiency.
  • Supported patients by keeping private and confidential information concealed in adherence to regulations and procedures.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Improved operations through consistent hard work and dedication.
02/2000 to 05/2005
Radiology Clerical Supervisor University Of Illinois City, STATE,
  • Reviewed and formatted material produced by clerical team.
  • Maintained constant inventory of supplies and ordered new stock.
  • Assigned work and verified completion of assignments.
  • Coordinated training, evaluated employees' work and corrected problems with clerical team.
  • Managed maintenance and upkeep of copiers, printers and typewriters.
  • Kept high average of performance evaluations over [Timeframe].
  • Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Collaborated with [Type] and [Type] departments to achieve [Result].
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Supervised [Number] administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention.
  • Interceded between [Job title]s during arguments and diffused tense situations.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Mentored office employees on proper administrative procedures and how to use programs such as [Software], keeping operations consistent and efficient for maximum performance.
  • Organized [Type] meetings for [Job title]s and coordinated availability of conference rooms for participants.
  • Developed internal requirements which complied with [Program] standards to minimize regulatory risks and liability across program.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
  • Monitored front areas so that questions could be promptly addressed.
  • Recruited, hired, trained and supervised staff of [Number] and implemented mentoring program that offered positive employee engagement.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Coordinated [Number] meetings per [Timespan] by reserving conference rooms and sending electronic meeting invitations to participants.
  • Developed and implemented office management procedures to increasing training team productivity and accuracy.
  • Coordinated individual duties after careful evaluation of each [Job title]'s skill level and knowledge.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
Education
Expected in 05/1989
Associate of Science: WORD PROCESSING, MATH, DATA PROCESSING, MATH
MALCOLM X COLLEGE - Chicago, IL,
GPA:
  • Relevant Coursework Completed: [Subject] & [Subject]
Expected in 05/1981
Associate of Applied Science: Small Business Administration A
ASSOCIATE APPLIED SCIENCE DEGREE - MALCOLM X C0LLEGE,
GPA:
Expected in 05/1975
High School Diploma:
Hughes Senior High School - Hughes, Arkansas ,
GPA:

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Resume Overview

School Attended

  • MALCOLM X COLLEGE
  • ASSOCIATE APPLIED SCIENCE DEGREE
  • Hughes Senior High School

Job Titles Held:

  • Super User for the Radiology Department Computer
  • Customer Service Representative III
  • Radiology Scheduler
  • Radiology Clerical Supervisor

Degrees

  • Associate of Science
  • Associate of Applied Science
  • High School Diploma

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