Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Hardworking customer service worker with strong track record of quickly taking orders, managing customer window and preparing food. Highly knowledgeable in POS systems. Frequently commended for completing tasks efficiently and offering friendly service.

  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
04/2021 to Current
Waitress Regal Cinemas Corporation Lancaster, PA,
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
10/2020 to 04/2021
Shift Manager/Key Holder Rh Denver, CO,
  • Demonstrates integrity and honesty while interacting with guests, team members and managers
  • Operates drive-through window and sales register quickly and efficiently
  • Maintains high standards of customer service during high-volume, fast-paced operations
  • Follows food safety procedures according to company policies and health and sanitation regulations
  • Strictly follows all cash, security, inventory and labor policies and procedure
  • Reports to each shift on time and ready to work
  • Immediately informs supervisors when supplies are low or if equipment is not functioning properly
  • Routinely moved and stocked food products weighing up to twenty pounds
  • Trained team members in successful strategies to meet operational and sales targets.
  • Completed store opening and closing procedures.
05/2020 to 07/2020
Print and Marketing Associate Npc International Dunn, NC,
  • Checked final products for quality and durability, ensuring high-quality and long-lasting work
  • Trimmed book edges using appropriate tools, including cutting machines and hand cutters, to produce skilled finishes
  • Executed bindery tasks in accordance with company policies, safety protocols and job instructions to maintain consistent, high-quality standards and promote positive business reputation
  • Recorded relevant job data in daily production logs and required forms, produced activity reports and discussed production with supervisors to identify areas in need of improvement
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
08/2018 to 05/2020
Barista Staples City, STATE,
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every hour.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Constantly expanded personal knowledge of coffee styles and varieties.
  • Memorized ingredients and recipes for 30+ specialty drinks.
Expected in 06/2019
High School Diploma:
Roseburg High School - Roseburg, OR
  • Top Third of class
  • 3.7 GPA

Expected in 09/2021
Certification of Basic Esthetics : Esthetics
Northwestern College School of Beauty - Eugene, OR,
Expected in 08/2022
Certification of Advanced Esthetics: Advanced Esthetics
Northwest College School of Beauty - Eugene, OR,

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Resume Overview

School Attended

  • Roseburg High School
  • Northwestern College School of Beauty
  • Northwest College School of Beauty

Job Titles Held:

  • Waitress
  • Shift Manager/Key Holder
  • Print and Marketing Associate
  • Barista


  • High School Diploma
  • Certification of Basic Esthetics
  • Certification of Advanced Esthetics

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