Adaptable social services professional skilled in intakes and assessments, crisis management and comprehensive case management. Highly-qualified Social Service Counselor adept in case planning and management services, program planning and development and educational guidance counseling.
3.76 GPA Graduated Cum Laude, Coursework in Sociology, Psychology
Kept up-to-date, thorough and accurate case files. Managed a caseload of 30 clients at any given time. Referred clients to partner agencies for additional services. Met with clients one-on-one to determine necessary services and make appropriate treatment recommendations. Conducted needs assessments for families with young children. Collaborated with team members to identify and accomplish agency objectives.Determined customer eligibility for benefit programs and services. Entered client data in a centralized database and maintained up-to-date case records for all clients. Educated residents and families about available services and resources. Referred families to food banks, financial assistance programs, employment and training support and health and immigration services. Facilitated parent support groups that addressed topics such as positive discipline and parenting styles. Attended and participated in community meetings and groups Attended meetings and trainings necessary for professional development and as required by the agency or its funding sources Counseled parents with child rearing problems, interviewing the child and family Kept child welfare worker informed of progress and challenges Asked questions that helped clients identify their feelings and behaviors Assessed family problems and worked with clients to develop coping skills for those problems Assisted in defining the roles for the parolees and the members of the household, creating an environment of personal responsibility for their words and behavior Served as liaison between students, homes, schools, family services, child guidance clinics, courts, protective services, doctors, and other contacts, to help children who face problems such as disabilities, abuse, or poverty Worked with therapist assistants and other community resources to engage youth in pro-social activities and help family to access needed services Coordinated and monitored daily activities Counseled clients and patients to assist in overcoming dependencies, adjusting to life, and making changes Developed relationships with community referral sources Documented activities and recorded information Established linkages with community providers for provision of all necessary services
Agency, counseling, crisis intervention, client, clients, medication management, Mental Health, mental illness, rehabilitation, teaching, therapy, treatment programs, parental participation, peer support groups,
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