Creative Bakery Owner and Operator of 25 years specializing in high volume, donuts, pastries, cookies and muffins. Created and maintained loyal customer base with superior service and excellent products.
Recipe creation and conversion
Baking Equipment Maintenance
Knowledge of doughs
Icings and Fondant
12/2020 - CurrentSubstitute Teacher | Company Name - City, State
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Upheld classroom routines to support student environments and maintain consistent schedules.
Assigned, explained and graded homework.
Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
Assisted students of all ability levels develop life-long learning skills and good study habits.
Taught diverse subjects for grades K-8, successfully delivering seamless teaching in absence of regular teacher.
Led classroom activities for play-based and immersive learning.
Repeatedly requested as substitute teacher for Elementary classrooms by teachers based on excellent past referrals and trusted performance.
Supervised lunchroom and recess activities.
Utilized technology to enhance student education and grasp of materials.
04/1995 - 12/2020Bakery Owner/Operations Manager | Company Name - City, State
Assisted bakers with procuring necessary ingredients from inventory area during high-volume periods with demanding order levels.
Wrapped, boxed and weighed bakery department products.
Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
Decorated and merchandised quality bakery goods to build business reputation and revenue base.
Mixed dough, scaled breads and cakes, fried doughnuts and performed all baking duties.
Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
Developed strong rapport with customers and created positive impression of business.
Developed new products based on seasonal ingredients, holidays and dessert trends.
Cleaned and maintained kitchen equipment and oven.
Established and maintained positive vendor relationships.
Led baking demonstrations and classes.
Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
Mixed, proofed, shaped and baked dough for baguettes, bagels and other breads.
Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
Iced and airbrushed cakes and other pastries for customized orders.
Resolved customer concerns with positive approach and constructive strategies.
Recruited, hired and trained staff of efficient, hardworking associates.
05/2020Ozarks Technical Community College, CityAssociate of Arts
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Ozarks Technical Community College
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Bakery Owner/Operations Manager
Associate of Arts
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