Substance Abuse Counselor/ Peer Support Supervisor Resume Example
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SUBSTANCE ABUSE COUNSELOR/ PEER SUPPORT SUPERVISOR
Professional Summary
Friendly and engaging counseling professional offering seven years of experience working with Substance Abuse and Mental Health groups. Skilled in team management and clinical supervision for interns and unlicensed practitioners. Passionate about providing support and resources for patients with substance abuse issues.
Skills
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Education
Expected in 08/2023Liberty University, City, StateBachelor of Science: BSW-Bachelors of Social Work
- Member of Social Work Club.
- Continuing education in Family And Child Development.
07/2012Alamance Community College, City, StateAssociate of Science: Clinical Psychology
ECPI University Greensboro NCAssociate Degree in Nursing: Licensed Practical Nurse, LPN
03/2019Supervision-NCSAPPB, CityCertified Drug Addiction Counselor: Substance Abuse Counseling
05/2018NC Certified Peer Support Specialist Journey, CityCertified Peer Support Specialist:
Work History
06/2018 - CurrentSubstance Abuse Counselor/ Peer Support Supervisor | Merakey - Alexandria , LA
- Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
- Facilitated group and individual therapy in outpatient setting.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Adhered to social distancing protocols and wore mask or face shield at all times.
- Led supportive group discussions and education sessions with alcohol and drug users and families.
- Maintained energy and enthusiasm in fast-paced environment.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans as needed.
- Consulted with clinicians to devise and manage effective ongoing care plans for at-risk patients.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Prepared employee schedules for maximum coverage during key hours.
- Established and implemented effective training programs to maximize team performance.
- Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
- Monitored employee and customer interactions to assess quality of service.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Supervised and guided new employees on direct patient care and responded quickly to questions, which improved understanding of job responsibilities.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
07/2017 - 07/2019Medical Coding and Billing Specialist-Office MGR | Private Practices - City , STATE
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Produced, distributed and tracked monthly invoices.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Performed targeted collections on past due accounts aged over 90 days.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Developed rapport with clients and vendors to cultivate loyalty and satisfaction.
- Determined proper codes for medical records and patient services.
- Executed billing tasks and recorded information in company databases.
- Kept all patient information secure and confidential.
- Created improved filing system to maintain secure client data.
- Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Managed CRM database, including troubleshooting, maintenance, updates and report generation.
05/2016 - 05/2018Certified Peer Support Specialist | Alamance Academy - City , STATE
- Communicated with individuals' family members, offering information and insight into support services available at community level.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Transported individuals to medical appointments and support meetings whenever needed.
- Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
- Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
- Helped patients to deal with realities of mental health diagnoses and develop coping skills.
- Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Assessed patient behavior, moods and other responses to determine correct diagnosis and devise treatment plans.
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Resume Overview
School Attended
- Liberty University
- Alamance Community College
- ECPI University Greensboro NC
- Supervision-NCSAPPB
- NC Certified Peer Support Specialist Journey
Job Titles Held:
- Substance Abuse Counselor/ Peer Support Supervisor
- Medical Coding and Billing Specialist-Office MGR
- Certified Peer Support Specialist
Degrees
- Bachelor of Science : BSW-Bachelors of Social Work
Associate of Science : Clinical Psychology
Associate Degree in Nursing : Licensed Practical Nurse, LPN
Certified Drug Addiction Counselor : Substance Abuse Counseling
Certified Peer Support Specialist :
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