substance abuse counselor and case manager resume example with 4+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Overview

Conscientious Social worker with focused experience in counseling adult women with substance abuse issues and dual-diagnosis, and managing the day-to-day organization of a non-profit recovery program. Experience intervening with at-risk families and children in the court system, and assisting hospital patients with discharge. Responsible self-starter who communicates well and is dedicated to improving the well-being of clients. Innovative and dedicated to improving own abilities and the function of the agency.

Florida State University Panama City and Tallahassee, FL Expected in 2011 Masters : Social Work - GPA :

Concentration in individual, family, and marital counseling and women's issues

Loma Linda University Riverside, CA Expected in 1986 Bachelor of Arts : Psychology - GPA :

Included Study Abroad at Seminar Schloss Bogenhofen, Austria

  • Reigstered with the State of Florida as a Clinical Social Work Intern. License Number ISW 8657
  • Certificate in Addiction and Recovery from the American Association of Christian Counselors, July 10, 2013

Acted as Interim Manager of Bethel Village for six week period and trained in new manager over the next year.

Panama City Rescue Mission/Bethel Village - Substance Abuse Counselor and Case Manager
City, STATE, 2013 - 05/2015
  • Interviewed applicants to collect personal data including age, developmental level, cultural/spiritual background, complete mental health and substance abuse history. Assessed for mental health, substance use, co-occurring disorders, and treatment readiness. Subsequently gave director recommendation for acceptance or not into program. Conducted individual counseling sessions based on needs of clients. Engaged family and community systems when possible. Referred clients to specialized counseling or other services in community if required legally or appropriate to need level. Documented clients' progress per PCRM requirements. Introduced Dialectical Behavior Therapy skills to curriculum which were taught in class format. Provided crisis intervention and mediated conflict between clients. Initiated and facilitated process group. Guided clients individually through 12-step program. Collaborated with clients to create discharge plan for after graduation. Participated in team decisions about placement of clients in recovery program phases and work positions. Worked independently unless issue required manager's attention or additional input from coworkers. Supervised and provided direct accountability for all program clients. Educated public and other agencies about Bethel Village Recovery Program for Women. Solicited and coordinated volunteer involvement. Assumed interim managerial position when requested to provide leadership until new manager was hired. Suggested continuing education opportunities and encouraged staff involvement. Pointed out benefits of good staff morale to Executive Director and Program Director which led to a staff retreat. Worked with broad range of ages and had clients of manager or other case manager request transfer to my supervision.
Family Empowerment/Life Managment Center Of NW Florida - Family Interventionist (Intern)
City, STATE, 07/2011 - 11/2011
  • Performed initial assessments and entered service/treatment plans and reviews. Taught Active Parenting in home to improve parent's discipline, instruction and supervision of their children. Also taught Active Parenting in class format at Life Management Center. Assisted clients to locate and gain access to benefits and community resources. Occasionally transported clients to other services when their transportation did not show. Provided child supervision when necessary. Participated in team decisions about family status in program. Utilized North Carolina Family Assessment Scale (NCFAS) at admission and discharge to measure family progress. Participated in workshop organized by LMC on domestic violence, ethics and substance abuse.
Guardian Ad Litem - Child Advocate Volunteer
City, STATE, 2010 - 2011
  • Met with child at least once per month to determine how child felt about what was going on in his/her life. Spoke with DCF caseworker. Met with parents and/or custodians. Appeared at hearings. Requested physical examination or psychological evaluation if warranted. Attended staffing related to child. Spoke with psychologists and medical caregivers involved with child and obtained their written reports. Determined what, if any, special problems or unmet needs child might have. Assisted in developing resources for child that met his/her needs. Drafted written recommendations for court.
Bay Medical Center (now Bay Medical-Sacred Heart) - Discharge Planner (Intern)
City, STATE, 04/2009 - 11/2009
  • Assessed patients admitted to Bay Medical Center and identified those who required intervention in order to discharge from hospital within their DRG-length of stay. Developed safe and appropriate discharge plans for those patients requiring intervention in collaboration with the patient, family, and interdisciplinary team. Coordinated discharges to skilled nursing facilities, rehabilitation hospitals, and assisted living facilities, including the accurate completion of all state/federal-mandated paperwork. Arranged for home health care, in-home and Infusion Suite IV therapy and durable medical equipment.
Memberships/Scholarly Societies

National Association of Social Workers, Florida Chapter (NASW)

American Association of Christian Counselors (AACC)


Familiar with Internet Explorer and MS Office productivity software including Word, Excel, Power Point, Outlook. Some experience with Service Point and hospital patient management software.

Experience using Cognitive Behavioral Therapy, Dialectical Behavior Therapy, Group Treatment, and Crisis Intervention.

References available upon request.

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Resume Overview

School Attended

  • Florida State University
  • Loma Linda University

Job Titles Held:

  • Substance Abuse Counselor and Case Manager
  • Family Interventionist (Intern)
  • Child Advocate Volunteer
  • Discharge Planner (Intern)


  • Masters
  • Bachelor of Arts

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