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Sub IT Technician II Resume Example

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SUB IT TECHNICIAN II
Summary
 Motivated computer professional with more than 3 years in computer, peripherals, network components installation, repair and maintenance. Specializes in HP, MPC, Surface Pro, and Apple MacBook Pro computers and iPads. Communicates effectively both orally and in writing. Establishes and maintains cooperative and effective working relations with others.  with the installation of network operating systems (such as Windows 7, Windows 10, Mac OS, IOS). Ability to learn new technical concepts quickly and readily.
Highlights
  • Windows 7, 8 PRO, 10 / MAC OS, IOS
  • Android & Chrome OS
  • Infinite Campus
  • Computer, Tablet Diagnostics and Repair
  • System checks and troubleshooting
  • Media Center Support
  • Computer Support and Training
  • Data Storage Management 
  • Network/Software Support
  • Technical Support 
  • Technical Equipment Maintenance
  • Inventory Maintenance and Control 
Experience
Sub IT Technician II
September 2014 to CurrentLAKE ELSINORE UNION SCHOOL DISTRICT － Lake Elsinore, CA

 

Performed a combination of technical and resource services in the installation, maintenance, repair, operation, and troubleshooting of computers and peripherals, software and hardware and iPads. Provided service support to administrators, staff, teachers, and students at various schools sites.

  • Diagnosed, installed, configured and repaired computer systems and software.
  • Provided in-service to staff for preventive maintenance, installation and use of computer equipment and peripheral.
  • Tested new and existing computer equipment and peripherals.
  • Coordinated needed vendor repair for maintenance, adjustment, or repair computers, peripherals.
  • Diagnosed, repairs and provided preventive maintenance for a variety of computers and peripherals and network components.
  • Preformed installation of hardware, software and operating systems on various types of computers, Ipads and Macbooks and cabling for local area networks.
  • Provided assistance and instruction to users in clarifying the technical terms used in manuals/documents with regards to the installation of application software, computer hardware, and peripheral equipment.
  • Maintained inventory of replacement parts, tools, test equipment and supplies used in the servicing and repairing of computer equipment and peripherals.
  • Provided desktop support to various programs; inclusive of Microsoft, Windows, and Mac OS.
  • Troubleshoot computer problems and assist in solving both network, hardware and software problems.
  • Installed hardware and software and provided basic instructions on its use.
  • Pick up and delivered technology equipment to district facilities.
  • Prepared and maintained written reports as required.
  • Used a variety of electronic test instruments in diagnosing problems relation to computer and data system.
  • Assisted in disk backup of software; archive data; restore data; maintain and update hardware software inventory.
  • Installed and configured network operating system, and configured network equipment such as routers, switches and hubs.
Technology Assistant IT Technician
August 2013 to June 2014PERRIS UNION HIGH SCHOOL DISTRICT － Perris, CA

Under general supervision of , performs a combination of technical and resource services in the installation, operation, and troubleshooting computers and peripherals; installs software and hardware; and provides service support to students and school staff.

  • Provided technical support for PUHSD Scholar initiative and Chromebook rollout.
  • Established a process with Librarians in tracking inventory and document student's records in regards to lost and damaged Chromebooks.
  • Knowledge of Destiny modules as it pertains to technology and library/media center functions.
  • Provided basic repair of Samsung Chromebooks and maintained technical support records.
  • Assisted in educating parents, students and staff member in the proper use and handling of Chromebooks.
  • Assisted in coordinating the end of school check-in process of Chromebooks from students.
  • Provided desktop support to various programs; inclusive of Microsoft, Windows, Mac OS, Apple IOS, and Google Chrome OS.
  • Provided technical assistance for media and educational platforms; inclusive of Destiny, Infinite Campus and Haiku and all google drive and plus ( ) applications.
  • Maintained inventory control of all technical equipment and peripherals.
  • Troubleshoot and resolve technology and procedural issues impacting the use of data and network systems.
  • Provided support for District's networking operations.
  • Learned and effectively used software specific to District IT Department needs.
  • Provided technical and diagnostic and repairs to computers for schools, District staff and students.
  • Installed hardware and software and provided basic instructions on its use.
  • Pick up and delivered technology equipment to district facilities.
  • Prepared and maintained written reports as required.
  • Knowledge of equipment used throughout the school district.
Associate Paralegal
February 2000 to January 2012TACO BELL CORP － Irvine, CA

Provided administrative support to internal clients, environmental and real estate title companies, survey companies, and Real Estate Counsels; including issuance and reviewing of legal and environmental documents. Facilitation of document storage, maintenance and updating franchise and company disclosure documents in corporate data systems.

  • Trained Staff members in new corporate software and programs Trained Title team of 11 members in software application programs: HP TRIM, FileNET, PILR, Yum Builder, MicroStrategy 8, Windows 7, and Cisco IP Communicator.
  • Created/retained/archived reports and updated databases for Real Estate Title, Environmental and Legal Departments for all Yum Brands Inc., Restaurants ( Taco Bell, Pizza Hut, Long John Silver's).
  • Created and preserved electronic files in Real Estate Title/Environmental and Legal team's share drive for 11 team members.
  • Assisted in the disposition of excess company properties for all of Yum Brands Inc., Restaurants nationwide over 1,000 restaurants.
  • Managed Taco Bell Step2Bold remodel release report and processed nationwide for 1,700 restaurants for Real Estate Title and Environmental teams.
  • Served as Records Information Management liaison for Real Estate Title and Environmental Departments for 11 years.
  • Interfaced with title and survey vendors, Paralegal/Attorneys, Real Estate Brokers, Asset Managers for all Yum Brands Inc., Restaurants and Taco Bell and KFC remodel teams
Education
Associate of Science : Legal Assistant (Paralegal)Mount San Jacinto College － San Jacinto , CA
Information Technology Computer Systems EngineerComputer Training Academy － Temecula, CA
Work History
Associated Paralegal - Real Estate/Environmental Dept
February 2000 to January 2012Taco Bell Corp － Irvine, CA
Purchasing/Warehouse Manager
November 1983 to May 1995Disney Resorts － Anaheim, CA
Professional Affiliations
U.S. Marine Corps � 1/1 Supply Administrations and Operation Specialist; - Veteran
Orange County Paralegal Association,
California Inland Empire Boy Scout Council � Pack 46 Cub Master, San Jacinto, CA
Skills
Windows XP, 7, 8 PRO, 10; MAC OS, IOS, Chrome OS; Destiny; Infinite Campus; Haiku; Google Drive; Adobe Suite 
TRIM (Electronic Intranet Data Storage Software & Server); FileNet (Intranet Document Storage Server)
MicroStrategy 8 (Technology Integration Database for QSR)
Repair and Maintain Computers, Tablets, Projectors, Faxes, Scanners, Copiers, and Samsung Chromebooks
Great Organization and Communication Skills
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Resume Overview

Companies Worked For:

  • LAKE ELSINORE UNION SCHOOL DISTRICT
  • PERRIS UNION HIGH SCHOOL DISTRICT
  • TACO BELL CORP
  • Taco Bell Corp
  • Disney Resorts

School Attended

  • Mount San Jacinto College
  • Computer Training Academy

Job Titles Held:

  • Sub IT Technician II
  • Technology Assistant IT Technician
  • Associate Paralegal
  • Associated Paralegal - Real Estate/Environmental Dept
  • Purchasing/Warehouse Manager

Degrees

  • Associate of Science : Legal Assistant (Paralegal)
    Information Technology Computer Systems Engineer

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