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stylist assistant resume example with 3 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Creative Hairstylist bringing years of expertise in color-correction and restorative treatments. Highly skilled in executing complex color services and unique cuts. Personable and engaging with passion for building client relationships through flexible approach and consistent result

Skills
  • Customer buying habits
  • Highlights and lowlights
  • Relationship building and management
  • Trend expert
Education
Empire Beauty School Bloomington MN, Expected in 06/2019 Certificate : Cosmetology - GPA :
Work History
Amazon.Com, Inc. - Stylist Assistant
Tucson, AZ, 06/2019 - Current
  • Completed basic styles for regular customers by using strong blow-drying and curling abilities.
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Offered highly skilled and diverse salon services to over 5 daily customers, including cuts, color services and extensions.
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
  • Studied advanced techniques to develop proficiency and better serve customers.
  • Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
  • Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Answered telephone calls to provide information and schedule new appointments.
  • Helped customers select styles for special events such as prom and formal dances.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Scheduled onsite and offsite makeup appointments for clientele.
  • Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
  • Sanitized and organized station and tools
  • Organized sales area and work station to showcase and increase sales,.
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
  • Designed individualized plans to assist customers in healing damaged or dry hair.
  • Recorded weekly supply and inventory needs and made regular orders,
  • Answered phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle and color options.
Robert Half International - Receiptionist
Nashua, NH, 05/2018 - Current
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Corresponded with clients through email, telephone or postal mail.
  • Provided clerical support to 6 company employees by copying, faxing and filing documents.
  • Collected, sorted, distributed and sent mail and packages.
  • Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
  • Aggregated and prepared documentation and reports for office meetings, distribution and filing.
  • Scheduled and confirmed appointments and meetings for stylists.
  • Resolved customer problems and complaints by listening, offering solutions, sometimes mediating between client and stylist.
  • Received and routed business correspondence to correct departments and staff members.
  • Balanced Hair Stylists availability, customer schedules and maximum load levels when scheduling appointments.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Assisted in administrative duties for office team, including making phone calls, copies and schedules.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
Sportsman Guide - Customer Service Representative
City, STATE, 10/2018 - 12/2020
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Recommended [Product or Service] to customers, thoroughly explaining details.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals,
  • Educated customers on promotions to enhance sales.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.

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Resume Overview

School Attended

  • Empire Beauty School

Job Titles Held:

  • Stylist Assistant
  • Receiptionist
  • Customer Service Representative

Degrees

  • Certificate

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