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student success manager resume example with 2+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Dynamic and strategic recent college graduate with 2+ years of experience driving successful campaigns and achieving measurable results. Skilled in developing and executing comprehensive marketing strategies across various industries, while building and maintaining strong media relationships. Adept at leveraging diverse communication channels to effectively engage the target audience. Proficient in leveraging market insights to identify opportunities and create impactful initiatives. Exceptional ability to analyze data and implement data-driven strategies to optimize marketing performance. Proven track record of delivering measurable results and exceeding client expectations. Strong communication and leadership skills, with a collaborative approach to cross-functional team management. Committed to delivering innovative and effective marketing and PR solutions that drive business growth and exceed targets.

Skills
  • Project Management
  • Attention to detail
  • Leadership
  • Organization skills
  • Strong interpersonal skills
  • Assimilate to high paced environments
  • Results and delivery oriented
  • Knowledge of Microsoft Office Suite, Salesforce CRM, and Google Suite
  • Data analysis
  • Resourceful
  • Strong writing, editing, and verbal communication skills
  • Knowledge of social media platforms such as Twitter, Facebook, and LinkedIn
  • Scheduling and Coordinating
  • Complex Problem Solving
  • Managing Operations and Efficiency
Experience
04/2022 to Current Student Success Manager Education First | Charleston, SC,
  • Maintain knowledge of supervisory principles, and policy and procedure development that enhance student success, such as organizing orientation sessions, workshops, and mentoring programs
  • Develop understanding of best practices in online student service delivery and principles, and practices of individualized student support services, while serving as a point of contact for academic and personal concerns
  • Present company processes to prospective clients to properly advertise company services, while facilitating role referrals for graduates
  • Develop analytical methods and techniques while developing regular reports and presentations on student outcomes, program effectiveness, and key performance indicators (KPI’s)
  • Conduct exit interviews with students to identify areas for improvement, while offering support with resume editing
  • Collaborate with students daily to effectively facilitate role placements as per their experience and interests
  • Manage 100+ student and client accounts in Salesforce CRM to ensure accurate documentation of student success, retention, and engagement, while interpreting trends and areas for improvement within weekly reports
  • Handle weekly invoices for interns and properly document the invoices in Salesforce
  • CRM for financing purposes
  • Maintain knowledge of program/project management principles and techniques to improve student engagement, such as implementing strategies to improve student retention rates.
05/2021 to 07/2021 Marketing and Public Relations Intern Balfour | Dallas, TX,
  • Collected and analyzed company data to discover consumer trends and contribute to company KPI’s
  • Conducted market research and competitive analysis to generate ideas for content that aligned with the brand’s messaging and target audience
  • Supported the management of social media accounts, such as Twitter, Instagram,
  • Facebook, and LinkedIn, by scheduling posts, monitoring engagement, and analyzing performance metrics on each channel
  • Prepared presentations amongst a cross-functional team to develop personalized marketing proposals for each social media channel, while advancing the company’s needs
  • Assisted in preparing weekly reports and presentations to track campaign performance and provide insight for optimization, while staying updated on industry trends during campaigns like Giving Tuesday
  • Provided general administrative support as needed, such as organizing files, maintaining databases, and coordinating meetings
  • Collaborated with a team of 5+ individuals to ensure consistent messaging and brand coherence.
06/2018 to 06/2019 Sales Associate Sophie Reese | City, STATE,
  • Gained in-depth knowledge of the company's product offerings to provide reliable and trusted assistance to ~50 customers daily, while helping them make informed decisions
  • Communicated effectively with customers, coworkers and peers in regards to pricing or lay away items
  • Handled end of the day count to manage registers on the weekend
  • Handled weekend inventory counts on all jewelry to ensure smooth store operations through stock replenishment
  • Collaborated with the sales team to identify opportunities for improvement, such as implementing effective strategies for jewelry sales.
Education and Training
Expected in 05/2023 to to Bachelor’s Degree | Journalism Baruch College, New York, NY GPA:
Summa Cum Laude Dean's list in Spring of 2022, Fall of 2022 and Spring of 2023
Expected in 05/2021 to to Bachelor’s Degree | Candidate Sacred Heart University, Fairfield, CT GPA:
Served as a staff writer for The Spectrum Newspaper

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Resume Overview

School Attended

  • Baruch College
  • Sacred Heart University

Job Titles Held:

  • Student Success Manager
  • Marketing and Public Relations Intern
  • Sales Associate

Degrees

  • Bachelor’s Degree
  • Bachelor’s Degree

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