Student Services Field Officer resume example with 10+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
  • To secure in a field working with individual with mental illness while utilizing the skills gleaned through course work. SUMMARY OF QUALIFICATIONS
  • Certified knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; and the assessment and treatment of behavioral and affective disorders.
  • Excellent knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
  • Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
  • Knowledgeable of community resources for purposes of linking and advocating for individual’s basic needs.
  • Patient, detailed oriented, articulate and self-motivated.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
06/2020 to Current Student Services Field Officer Martin County School District | City, STATE,
  • Facilitate, develop and implement county-wide school truancy prevention programs for school District staff and others engaged in truancy prevention efforts
  • Conduct home visits for all school on children that have missed 5 or more days; Work with the family as well as the SSSW to develop a plan to ensure the student does not miss any more school days; Pull, prepare, and present data to Principals and AP’s so that they are aware of where they are with attendance for the quarter
  • Track and keep a running log of all students that were referred to self for home visits due to none-school attendance; Complete home visits for residency checks to confirm address to ensure that a student is residing in school zone as well as in the district – also have the ability to notarize 90-D documentation for those individuals who are residing in the home with family or friends
  • Write truancy petition, generate summons, order of referral to Magistrate and Notice of hearing; Complete truancy packet to submit to the courts; Coordinate with clerk of the court and magistrate court dates for truancy hearings and E-file all documents for court hearing; Attend and testify for all truancy court cases; Generate, submit and attend court hearing for drug court cases for students
  • Conduct Youth Mental Health First Aid Training; Train school staff on how to use forms as well as how to access forms in Focus as well as Goggle drive if needed; Train school staff on how to pull data, how to pull student information who are in need of attendance letters and anything related to attendance in Focus.
11/2014 to 06/2020 Dependency Case Manager Supervisor Communities Connected For Kids | City, STATE,
  • Supervise a unit of seven case managers and address personnel issues while providing on-going guidance
  • Assess risk of clients in Communities Connected For Kids’ care while providing coordination of care & services to Communities Connected For Kids clients
  • Review cases of case managers in an effort to provide clear and concise case management direction
  • Conducts monthly staff meetings to review and discuss unit progress and/or new procedures
  • Ensures compliance with respect to state, local and federal laws
  • Appear in court hearings to testify regarding parent’s Case Plan compliance and child(ren)’s well-being, safety and permanency
  • Communicates and interacts well with other Case Management Organizations, Lead Agency, and Community Providers
  • Monitors, tracks and correct all court reports prior to the court hearing
  • Reviews Case Plans prepared by staff to ensure that the tasks accurately reflect the needs of the family
  • To identify and assess children and family needs of minors placed in care by Department of Children and Families due to abuse or neglect by caretaker, with the ultimate goal of permanency
  • To evaluate, coordinate and ensure services or provided, complete assessments and assist children and families in achieving goals for a positive environment
  • Prepare court documentation for Judicial Review Case Plan Updates, Case
  • Plans for individuals and update status of all case participants in FSFN.
01/2016 to 01/2017 Intern Mental Health Counselor Legacy Behavioral Health Center | City, STATE,
  • Provide empirical researched therapy to individuals with psychological or emotional problems for purposes of development and implementation of therapeutic treatment plans in an outpatient setting
  • Counseling individuals and provide assistance with coping with addictions, substance abuse; family, parenting, and marital problems; suicide; stress management; problems with self-esteem; and matters associated with aging and mental/emotional health
  • Gather information through an intake process and completion of treatment plans with clients with mild, moderate or severe mental health concerns
  • Assist with front desk coordination and record keeping.
06/2010 to 05/2013 Program Outreach/Case Manager Coordinator Treasure Coast Food Bank | City, STATE,
  • Provide holistic and comprehensive case management services for children with serious emotional disturbances and adults experiencing serious mental illnesses including: intake assessment, benefit assessment, goal setting, long-term case plan development, weekly case plan development, progress monitoring, individual money management, tenant education, advocacy and referrals
  • Responsible for overseeing programs to help promote healthy lifestyle, education and wealth
  • Responsible for taking Mobile Pantry Truck to targeted location and distributing food to individuals in need
  • Responsible for assuring all qualified clients have a stable source of food
  • Communicate and relay information related to the field to the Food Bank
  • Responsible for setting up Martin, Saint Lucie, Okeechobee, and Indian River County school system with backpack buddies to elevate hungry for food insecure students
  • Supervise, delegate and assist volunteers with Mobile Pantry food distribution
  • Responsible for creating monthly report with facts and statics of activities rendered that month
Expected in December 2016 Masters of Science /Mental | Health Counseling Nova Southeastern University, West Palm Beach, Fl GPA:
Expected in December 2013 Bachelors of Science | Human Services Indian River State College, Fort Pierce, Fl GPA:
Expected in December 2010 Associate of Arts | General Education Indian River State College, Fort Pierce, Fl GPA:
HIPAA, Security Awareness, Civil Rights. National Provider Identifier( NPI) obtained, Youth Mental Health First Aid Certified

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Resume Overview

School Attended

  • Nova Southeastern University
  • Indian River State College
  • Indian River State College

Job Titles Held:

  • Student Services Field Officer
  • Dependency Case Manager Supervisor
  • Intern Mental Health Counselor
  • Program Outreach/Case Manager Coordinator


  • Masters of Science /Mental
  • Bachelors of Science
  • Associate of Arts

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