To obtain a position with your organization, where I may utilize my skills and abilities acquired through my education and prior experience to make a valuable contribution to your company. Skills Administrative Assistant focused on driving productivity by leveraging strong front office management skills.
Administrative Assistant focused on driving productivity by leveraging strong front office management skills.Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.Administrative Assistant focused on driving productivity by leveraging strong front office management skills.
Highlights
Microsoft Office proficiency
Meticulous attention to detail
Results-oriented
Professional and mature
Multi task in a timely and effective manner
Dedicated team player
Strong interpersonal skills
Meeting planner
Schedule management
Self-starter
Experience
Student Service Coordinator, Faculty Liaison, Administrative Assistant, Marketing Coordinator, 06/2008 - Current Envision Healthcare – Nashville, TN,
Performs clerical and administrative functions to support the campus marketing, enrollment processes, and academic affairs such as coping, faxing, managing and organization information and files, order and maintain inventory, etc.Provide excellent customer service by greeting and assisting with incoming telephone calls and walk-ins as needed. Offer guidance to students who enter the resources center. Provide forecasting data toward the preparation of the school calendar, while also monitoring group size. Complies, generates, and distributes correspondence and reports to staff in a timely manner and effective manner daily, weekly, monthly, and annually. Ensures that ground courses and student workshop are staffed by approved faculty; find substitutes on short notices. Support the Directors of the campus; accountable for handling confidential or sensitive information. Plan and arrange travel for executive leaders. Provide support to various office projects including researching, analyzing , following policies and procedures, data retrieving, and interpreting. Schedule and coordinate interviews, events, and meetings as signed or directed/ Contact catering vendors for meetings and social events. Greet vendors upon arrival and sign for the order and assist with setting up the preparation. Support the university's volunteer efforts by volunteering at Junior Achievement, the local Boys & Girls club, and local soup kitchens. Proxy for corporate purchasing card; shop as necessary and sign off on expenditures monthly. Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files. Served as central point of contact for all outside vendors needing to gain access to the building. Dispersed incoming mail to correct recipients throughout the office. Supplied key cards and building access to employees and visitors. Facilitated working relationships with co-tenants and building management. Organized files, developed spreadsheets, faxed reports and scanned documents. Created weekly and monthly reports and presentations. Receives and distributes faxes and mail in a timely manner. Maintained and reserved the executive conference room and room rental calendar. Managed daily office operations and maintenance of equipment.
Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues. Printed and worked Remittance and Status Report for both insurance payers weekly. Appealed denied claims via phone, correspondence, or resubmitted via web portal and for both insurance payers. Followed-up Bi-weekly on appeal decision and submitted appeals again if re-appeal s were necessary. Filtered and edited claims before submitting electronically. Mailed Texas and Colorado secondary claims with EOB from primary insurance carrier. Entered detailed and accurate billing notes regarding patients account. Requested adjustments on account balances that were paid correctly, over-paid, and denied for timely filing
Medical Records Clerk/Data Entry Clerk, 10/2006 - 07/2007 Wegmans Food Markets, Inc. – Johnson City, NY,
Prepared requested medical records and/or film for patients or physicians. Greeted and ensured excellent customer service to all visitors. Status all rejected claims and distributed to billers for needed correction. Entered, submitted, and edited medical claims electronically. Posted denials. Filed medical charts accurately using alpha-numeric order. Assisted Quality Control Specialist with batch report errors.
Medical Receptionist, 05/2006 - 10/2006 Pitfire – Pasadena, CA,
Responsible for opening and closing the office. Sorted and distribute office paper work and faxes. Registered patients in and out of the office. Prepared patients charts for the doctors view. Schedule various appointment for patients. Answered a multi line phone system. Called in prescriptions for patients under the doctors order. Accurately logged all messages left for the doctor daily. Accountable for correctly collecting, counting and logging incoming revenue from patient. Filed medical charts accurately, organizing charts by the month and year of each patients initial visit.
Bakery Assistant, 10/2005 - 10/2006 Sam's Club – City, STATE,
Ensured all bakery products were available for customers to obtain on the sale floor. Accountable for all closing duties in the bakery department. Responsible for wrapping baked products. Processed incoming and outgoing orders. Assisted customers when help was required. Audited inventory daily.
Cashier, 05/2002 - 09/2005 Kentucky Fried Chicken – City, STATE,
Assisted with the supervision of staff to provide relief for the store manager. Ensured preparation time and temperature on all cooked products. Responsible for ensuring excellent customer satisfaction. Managed cash drawer with accuracy. Trained and assisted new employee's.
Education
Masters: Adult Education & Training, Expected in 2015 - University of Phoenix - Phoenix, AZ GPA:
Bachelors: Business Administration, Expected in 2012 - University of Phoenix - Phoenix, AZ GPA:
Associate: Occupational Science - Medical Assisting , Expected in 2005 - Beta Tech - Richmond, VA GPA:
Skills
Academic, Administrative, Clerical, Opening and Closing business, Customer Satisfaction, Excellent Customer Service, Faxing, Filing, Forecasting, Inventory, Meetings preparation, Organizing, Phone system management, Policies, Processes, Proxy, Purchasing, Quality Control, Researching, Confidentiality, Data Entry, Follow written and verbal instruction well
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School Attended
University of Phoenix
University of Phoenix
Beta Tech
Job Titles Held:
Student Service Coordinator, Faculty Liaison, Administrative Assistant, Marketing Coordinator
