Personable education professional driven to inspire students to achieve personal and academic success. Motivated with extensive knowledge of the higher education system and community college standards. Exceptional communicator with advanced problem-solving skills.
Assist students with the development of individual first semester educational plans including career goals, general education, major, and transfer and college requirements. Verify and approve course selections by students which are best suited to their college majors or transfer requirements in correlation with assessment scores or by prescription of the counselor. Provide guidance information related to college rules and regulations, policies and procedures. Assist students in the enrollment application process. Provide preliminary transcript assessment. Provide articulation information to students. Provide information regarding state college and universities, university system campuses and private institutions. Participate with initial intake of students; review verification; and discuss services available for special programs such as DSPS, EOPS, and Financial Aid. Conduct general follow-up via telephone and e-mail related to inquiries received. Set up and maintain electronic database, files, documents, and student records. Develop flyers, newsletters, posters, brochures, and e-mail messages. Establish appointments for students wanting to meet with university representatives or with a transfer counselor. Attend committee, staff, and counseling meetings and workshops. Participate in District-provided training programs. Maintains a friendly, supportive atmosphere for students, staff, faculty, and the public.
Coordinated and managed the California state funded health care program, Family PACT at SCC's student health office. Conducted outreach on campus to promote and educate students about the Family PACT program and increase enrollment. Compiled and input data to fulfill reporting requirements. Presented to various types of student populations, including disadvantaged students. Assisted professionals in all phases of program delivery and development. Conducted student screening and referral for special services such as DSPS, Financial aid, Counseling, EOPS and Admissions. Tutored students in content and study skills and facilitate program registration. Monitored accounts, manage expenditures, and analyze monthly budget reports. Created new accounts, organize invoices and prepare purchase requisitions. Performed accounts payable activities, including verifying invoices and purchase orders. Provided technical and complex accounting support for accounts payable and various program specific reports in assigned areas. Conducted student needs assessment and provide information and referral to appropriate programs and services. Coordinated, implemented, and managed all aspects of program finances. Scheduling, billing, record-keeping, report writing and analysis. Maintenance of staff, faculty and student records. Train and assisted staff and faculty in understanding program rules and procedures. Performed varied and specialized document preparation that consists of letters, memos, reports, and statistical material. Contacted high schools and colleges regarding students' subpoenas, transcript requests, and records. Posted data and information to files and records accurately. Checked documents for completeness, accuracy and conformance to proper procedure Lead and coordinate the work of clerical assistants Used bilingual skills to translate documentation and facilitate registration process. Organized office activities which includes filing systems and record-keeping systems.
Assisted instructors and students in classrooms from various departments such as High School , Adult Basic Education, and ESL. Assisted instructors in various paraprofessional and instructional-related services, and perform varied document preparation.Trained, led and coordinated other colleagues in order to maintain effective office communications and relationships. Performed various clerical and administrative duties, including contacting students via phone, recording attendance, creating reports, compile date and information from files and records, receive and distribute mail, and issue office supplies.
Bilingual English and Spanish
Microsoft Office Suite
Computer trouble shooting
Windows PC and Mac proficient
Professional Internet research
CASAS TopsPro Enterprise
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