- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
- Planning and coordination
- Bookkeeping and Tax accounting
- Customer service and Administrative support
- Inventory management and Process improvement
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- MS Office , Windows OS, iOS
- Data gathering and Skilled researcher
- Proficient in SQL, Tableau , Excel.
- Trained in SAP and Microsoft Active Directory
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Student Office Assistant, 03/2019 to 12/2019
University Of Kansas – Lawrence, KS,
- Arranged class materials and graded assignments.
- Tracked attendance, grades and test scores for school records and individual student files.
- Utilized advanced excel to compile data gathered from various sources.
- Used library and scholarly databases to locate necessary information.
- Prepared and edited reports, presentations and articles using Google Slides and Microsoft Powerpoint.
- Assisted professor with lesson preparation and curriculum implementation.
- Assisted professor in monitoring students' progress, by reviewing data, test scores and classwork.
- Drafted internship report to summarize position, responsibilities, learning outcomes and skills developed.
- Performed wide range of simultaneous job tasks to support professor's academic, research and operational needs.
- Assisted with clerical needs including answering telephone calls, performing database management and drafting correspondence.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Handled all delegated tasks, including periodic student module updates and researched on new cyber law globally.
Library Assistant/IT Support Specialist, 02/2017 to 12/2018
Greif Brothers – Oshkosh, WI,
- Check patrons ID's, assist patrons, checkout books and digital equipment and monitor return status.
- Set up new desktop systems and configured laptops for incoming students, loading required software and server permissions.
- Assisted online users via live chat, and phone to resolve issues related to university portal access.
- Responded to 35 individual student tickets every week to provide end-user support on printer network and university portal.
- Kept customers informed about issue resolution progress and provided updated estimated times of resolution on ongoing basis.
- Served as level-two support escalation point for 20 member distributed support staff.
- Installed and configured printers and scanners, resetting default device passwords to prevent cyber attacks.
- Researched and maintained IT project and service documentation to assist future problem resolution.
- Performed daily maintenance of computer systems to keep network processes fluid.
- Completed daily data entry of visiting patrons information and provided diverse assistance to subject librarians
- Assisted in technical support process refinement to improve customer service and support.
- Contacted manufacturers or vendors to resolve major hardware and software issues.
- Implemented system security and data assurance software including Kaspersky Total Security.
- Implemented regular updating techniques for conducting routine maintenance on servers and systems, keeping networks fully operational during peak periods.
- Drafted whitepapers, user manuals, implementation documentation and support base entries to reduce customer tickets and customer service expenses and enable support team to solve customer queries effectively.
- Maintained inventory of IT supplies/printer supplies by checking and documenting levels/stock regularly.
Tax Consultant, 06/2015 to 12/2016
Deloitte – City, STATE,
- Determined clients' eligibility for tax credits, abatements or deductions through careful research and oversight.
- Collected detailed information and required paperwork from clients to complete tax returns.
- Produced work papers and lead sheets, tax projects and payment estimations.
- Analyzed information and assessed liabilities and deductions according to relevant tax code.
- Strategized plans to help clients reduce liabilities and maximize deductions in future tax periods.
- Uncovered eligibility for investments credit, helping client save EUR 4,000.
- Informed clients of potentially beneficial products and services, resulting in additional business opportunities.
- Supplied detailed tax documentation needed to submit accurate corporate and individual returns.
- Supported work of senior-level accounting and tax preparation professionals to maximize office productivity.
- Reduced errors associated with missed tax benefits by completing comprehensive reviews of internal tax preparation documents.
- Stored copies of completed returns and related documents according to company procedures and business regulations.
- Helped clients integrate new tax software with accounting software.
- Reduced errors associated with missed tax benefits by completing comprehensive reviews of internal tax preparation documents.
Master of Science: Information Technology Management, Expected in 08/2020
Campbellsville University - Campbellsville, KY
GPA:
- 3.6 GPA
- Ranked in Top 5% of class
- Completed coursework in Management Information Systems, Project Managenment and Cyberlaw, Regulations & Compliance.
- Capstone project: IT Security
- Indian Student Organization Member
Master of Science: Supply Chain Management - Discontinued , Expected in 12/2018
Saint Louis University - St Louis, MO
GPA:
BBA: Business Administration And Management, Expected in 06/2015
Osmania University - Hyderabad, India,
GPA:
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