Student Finance Advisor Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Enthusiastic, driven, and eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Years of experience in customer service with an educational background in psychology, sociology, and law. Soft skills such as an ability to effectively communicate with diverse populations and hard skills such as technical computer prociciency. Motivated to learn, grow, and excel in the mental health and legal industry.

  • Education Funds
  • Relationship-Building
  • Microsoft Office Products
  • Reading Comprehension
  • Conflict Resolution
  • Leadership
  • Analytical Skills
  • AHA BLS Certified (2018)
  • TACTS Certified (2018)
  • Polish Language
  • Customer Service
  • Junior Achievement Community Service Mentor
  • QPR Suicide Prevention Certified (2014)
Work History
Student Finance Advisor , 08/2019 to 02/2020
Landry's Albany, NY,
  • Provided specialized financial planning support to diverse populations with unique needs.
  • Guided students through FAFSA and educated clients on financial aid assistance such as federal pell-grants, subsidized and unsubsidized loans.
  • Topped benchmarks and passed all bi-weekly and monthly reviews and quotas.
  • Recognized for high achievement in regards to job requirements such as inbound and outbound calls, accurate explanation and recording of phone-conversation and instructions, properly verifying and matching students personal information, and packaging students files with no errors.
  • Utilized resources, programs, and equipment while multi-tasking to ensure outstanding customer care and support.
  • Cultivated and strengthened relationships with both new and current students.
  • Educated clients on student services and capabilities.
  • Actively listened to students' requests, confirming full understanding before addressing concerns.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Server/Bartender , 11/2013 to 03/2019
Ashford Senior Living Seattle, WA,
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Operated efficiently in high-volume setting to prepare and serve beverages and complete food orders.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Maintained accurate cash drawer per shift.
Office Assistant, 06/2018 to 09/2018
BayHill Psychiatric Associates City, STATE,
  • Collaborated with multiple insurance companies and establishments in order to provide the best possible care for patients individualized needs.
  • Daily cleaning of the office.
  • Scheduled appointments for doctor visits and procedures using desktop calendar software.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Reviewed and sent medical records to other physicians upon request.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
  • Improved timely payment of bills by developing flexible payment plans for patients.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy such as proper filing of the patient records and documentations.
  • Entered procedure codes and diagnosis codes into medical billing software such as EMR.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Bachelor of Science: Psychology, Expected in 05/2017
University of Central Florida - Orlando, FL
  • Minored in Crime, Law, and Deviance
  • Certificate in Behavioral Forensics
  • Overall GPA: 3.965 University GPA: 3.987 Psychology GPA: 4.0
  • Graduated summa cum laude
  • Awarded: Bright Futures Scholarship
  • Take Stock in Children Scholarship
  • Award of Excellence
  • MASS First Generation Scholar
  • MASS Multicultural Student Scholar
  • Office of Undergraduate Research Grant (OUR) UCF awardee
  • Award of Appreciation for Burnett Honors College Family Week Presentation
  • Teacher Assistant: History and Systems of Psychology PSY 4604, Developmental Psychology DEP 2004C, Research Methods in Psychology PSY 3213C, Industrial/Organizational Psychology INP 3004
  • Undergraduate Research Assistant: Technology and Aging Lab, Transportation Research Group, Neuro-Lab
  • National Junior Honor Society of Colleagues Student Affiliate, Multicultural Academic and Support Services Student Affiliate, Psychological Association Student Affiliate, APS Student Affiliate
High School Diploma: , Expected in 05/2012
Key West High School - Key West, FL
  • Reading
  • Writing
  • Dancing
  • Biking
  • Running
  • Video-games
  • Poetry
  • Cooking
  • Jeff Worley (305-509-0158) Email:
  • Fernando Montalvo (386-315-9748) Email:
  • Michael Hayes Email:
  • Chudy, N. & McConnell, S. D. (2016).The Performance of Microsoft Band 2 and the Basis Peak: A Validity and Reliability Test. UCF Showcase of Undergraduate Research. • Chudy, N. & McConnell, S.D. (2016). The Performance of Microsoft Band 2 and Basis Peak: A Validity and Reliability Test. Human Factors and Applied Psychology (HFAP) Conference. • Chudy, N. & McConnell, S. D. (2016). The Basis Peak and Microsoft Band 2 as Compared to Electrocardiogram during a Working Memory Task. Burnett Honors College Freshman Showcase. • Louie, J.F., Oliver, S., Teat, S., Rash, D., Chudy, N., & Mouloua, M. (2016). Usability of cellular navigation applications. Poster presentation at the 7th International Applied Human Factors and Ergonomics Conference, Orlando FL

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Resume Overview

School Attended
  • University of Central Florida
  • Key West High School
Job Titles Held:
  • Student Finance Advisor
  • Server/Bartender
  • Office Assistant
  • Bachelor of Science
  • High School Diploma