, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Sound Knowledge of substance abuse and related issues
Extended ability to counsel struggling clients to overcome addiction.
Knowledgeable on relapse prevention and sobriety
Immense ability to counsel clients with alcohol, tobacco, drug and other related addiction problems.
Profound ability to instruct clients with new skills to overcome the addiction of drugs, alcohol and tobacco.
Enthusiastic student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media.
Skills
Communication
Problem solver
Leadership
Time management
Conflict resolution
Computer literacy
Active listener
Computer literacy
Counselor
Focus
Insurance
Leadership
Problem solver
Processes
Sales
Time management
Microsoft proficiency
Business correspondence
Content management expertise
Experience in leadership
Teambuilding
Experience
Student, 12/2017 to Current The Mentor Network – Bridgeport, WV,
Major Psychology with a Focus on Addiction.
Used library and scholarly databases to locate reliable resources.
Prepared reports, presentations and articles using MS Word and PowerPoint.
Leveraged excellent project management and leadership skills to coordinate group activities, complete projects and advance knowledge.
Completed various reports and analyzed each report to decide where improvements could be made.
Insurance Sales Producer, Office Manager, 04/2017 to Current Windermere Real Estate – Lopez Island, WA,
Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Directed and oversaw daily activities of office personnel.
Coordinated office activities and operations to secure efficiency and compliance with company policies.
Conducted annual performance evaluations of office staff to monitor progress and recommend professional growth plan.
Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Real Estate Salesperson, 04/2008 to Current Brown & Brown, Inc. – Bartlesville, OK,
Advised sellers on making homes more appealing to buyers in competitive marketplace.
Applied various methods to build client base, including networking, email, and social media.
Maximized customer savings by negotiating buyer and seller contracts.
Generated lists of properties comparable with buyers' needs and financial resources.
Generated lists of properties that met compatibility with buyers' needs and financial resources.
Consulted with escrow companies and lenders to validate completion of terms and conditions of purchase agreement by closing date.
Cultivated relationships with bankers, appraisers, and lenders establishing long-term relationships.
Accompanied buyers during property inspections.
Communicated with inspectors, lenders and pest control companies to maintain all terms of purchase agreement.
Managed real estate transactions from initiation to closing.
Sales Producer, 12/2014 to 12/2016 Schaller Insurance – City, STATE,
Identified qualified sales opportunities for key products and relayed pertinent details to sales team for follow-through.
Documented outreach calls and follow-up contacts in CRM system to establish record of interactions.
Interviewed prospective clients to gather information on financial needs and discuss any existing coverage.
Upsold products to policyholders and potential new clients.
Exceeded company sales goals for new policies.
Provided leadership and training for new agents regarding industry best practices and company policies.
Pursued continued professional development through insurance workshops, course and webinars.
Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
Analyzed customer needs and provided best options, upselling products and services.
Education and Training
Bachelor of Arts: , Expected in 06/2021 Southern New Hampshire University - Manchester, NH GPA:
Seeking a rewarding and challenging position as a Substance Abuse Counselor in a well-reputed organization. GPA: 3.35 and have been consistently on the honor roll throughout my college career.
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