student data technician covid 19 contact tracer resume example with 12+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Knowledgeable and dedicated customer service professional with extensive experience in retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Skills
Compose correspondence independently; communicate effectively, orally and in writing.
Excellent Communication
Attention to Detail
Active Listening
Analytical and Critical Thinking
Planning and Coordination
Provide technical guidance to others.
Understand and interpret complex Federal and State rules, regulations, and guidelines.
Fluent in Spanish
Analyze problems and recommend appropriate solutions.
Physical capability sufficient to perform job tasks.
Develop and maintain cooperative working relationships with those contacted in course of work.
Maintain complex fiscal records.
Audit Preparation
Systems and software programs
Expense reporting
Records management
Public outreach
Report preparation
Data management
Multitasking abilities
Medical Recordkeeping
Output Monitoring and Reporting
Electronic Recordkeeping
Observation Documentation
CPR Proficiency
Computer Proficiency and Microsoft Office
First Aid/CPR
Active Listening
Work History
Health Care Assistant, 01/2022 to Current Carchex – Towson, MD,
Prepare and/or process various forms and materials for data processing as assigned.
Monitor and maintain internal fiscal control systems.
Kept accurate log of requests for medical information and records.
Processed medical records requests from outside providers according to facility, state and federal law.
Maintained student records in compliance with state and county regulations.
Reviewed charts and flagged incomplete or inaccurate information.
Uploaded physician progress notes, history and physicals into electronic medical records.
Gathered students information by collecting demographic information from variety of sources.
Maintained patient confidence by keeping patient records information confidential.
Input data into computer programs and filing systems.
Compiled electronic student records covering conditions, treatments and diagnoses.
Maintained accuracy, completeness and security for medical records and health information
Assisted with patient hygiene, physical comfort, eating and drinking and mobility while observing and reporting specific changes.
Organized and maintained medication closets and first aid supplies.
Maintained clean environment with due consideration to health and safety issues and infection control policy.
Participated in cleaning and maintenance of medical equipment to assist in department function and regulation compliance..
Supported nursing staff with care of incontinent patients and promotion of continence care.
Prepared and distributed pre-registration forms to students and parents.
Assessed and responded to individual and community health education needs.
Collected and organized quality data from multiple sources and disseminated to appropriate individuals.
Provided extensive materials and answered questions from public during COVID-19 disease outbreak, while advising on protective measures.
Wrote summaries, reports and other correspondence regarding community outreach efforts.
Determined specific needs and provided most appropriate level of services for patient well-being.
Planned, prepared and served meals and snacks according to prescribed diets.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Student Data Technician/COVID-19 Contact Tracer, 10/2021 to 01/2022 Imperial Parking Corporation – Baltimore, MD,
Communicated with documented COVID-19 patients and other exposed persons via phone call, text, e-mail and other platforms.
Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
Lent daily assessment of health screen and symptom data.
Notified and interviewed individuals to ascertain novel coronavirus exposure level.
Provided educational and informational resources regarding isolation policies and quarantine measures.
Performed record keeping by logging client information within secure contact-tracing software.
Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
Conducted research, gathered information from multiple sources and presented results.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Exceeded goals through effective task prioritization and great work ethic.
Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
Added documents to file records and created new records to support filing needs.
Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.
Kept optimal quality levels to prevent critical errors and support team performance targets.
Scanned documents and saved in database to keep records of essential organizational information.
Outlined appropriate processes and procedures to fulfill and complete inquiries.
Evaluated source documents to locate information needed for each data entry field.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
SALES REPRESENTATIVE, 10/2018 to 10/2019 McKeever Real Estate – City, STATE,
Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
Increased sales by offering advice on purchases and promoting additional products.
Trained and mentored new sales representatives.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Executes excellent sales floor merchandising and selling.
Resolved concerns with products or services to help with retention and drive sales.
Recommended products to customers, thoroughly explaining details.
RECEPTIONIST/ PERSONAL ASSISTANT, 10/2018 to 07/2019 Waltz Footwear Inc – City, STATE,
Balanced and submitted financial reports for review and approval.
Tracked expenses to comply with budgets.
Monitored status of accounts receivable and payable to facilitate prompt processing.
Completed financial reports, providing insight into performance, operations and cash flow.
Maintained accurate and complete documentation to facilitate accounting and filing functions.\
Collected monthly rental income, financial accounting, and delivering customer service.
Confirmed appointments, communicated with clients, and updated client records.
Answered central telephone system and directed calls accordingly.
Managed multiple tasks and met time-sensitive deadlines.
Responded to inquiries from callers seeking information.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Corresponded with clients through email, telephone, or postal mail.
Resolved customer problems and complaints.
Kept reception area clean and neat to give visitors positive first impression.
Collected monthly rental income, financial accounting, and delivering customer service.
Confirmed appointments, communicated with clients, and updated client records.
Answered central telephone system and directed calls accordingly.
Managed multiple tasks and met time-sensitive deadlines.
Responded to inquiries from callers seeking information.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Corresponded with clients through email, telephone, or postal mail.
Resolved customer problems and complaints.
Kept reception area clean and neat to give visitors positive first impression.
MANAGER, 05/2006 to 10/2017 Company Name – City, State,
Gathered financial information, prepared documents and closed books.
Improved data collection, financial analysis and financial modeling to optimize practices and retain customers.
Cross-trained existing employees to maximize team agility and performance.
Conducted monthly inventories of raw materials and components on work floor.
Maximized performance by monitoring daily activities and mentoring team members.
Approved regular payroll submissions for employees.
Recorded inventory sales into organization's weekly income report.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Maintained customer satisfaction with quick and professional handling of product returns.
Educated associates on market trends and stayed up-to-date on forecasts.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Answered questions about store policies and addressed customer concerns.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Completed inventory counts and ordered merchandise.
Worked flexible schedule and extra shifts to meet business needs.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Operated cash register to record all transactions accurately and efficiently.
Education
Bachelor of Science: Human Resources Management, Expected in 09/2022 to Humphreys University - Stockton, CA GPA:
Associate of Arts: Business Administration, Expected in 06/2019 to Humphreys University - Stockton, CA GPA:
Dean's List Winter and Spring 2018
High School Diploma: General Education, Expected in 06/2008 to Franklin High School - Stockton, CA GPA:
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