student assistant guest services resume example with 1+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Throughout my life, I've always had genuine desire to serve others and compassion to help people in need. I am an eager advocate with comprehensive knowledge of social justice issues and systems affecting marginalized communities. I am motivated to learn, grow and excel in evaluation, treatment planning and facilitating programs to support communities in need or individuals in need counseling.

  • Organization and planning
  • Scheduling
  • Team building
  • Problem resolution
  • Effective communication
  • Family advocacy
  • Conflict resolution
  • DSM-IV knowledge
  • Analytical thinking
  • Applied behavioral analysis
  • Substance abuse treatments
  • Life skills development
  • Compassionate
  • Cooperative
  • Efficient under pressure
  • Knowledge of medical and psychiatric terminology
  • Goal Setting
  • Advocate
  • File management
  • Customer service
  • Relationship development
IDEA San Benito College Prep San Benito, TX, Expected in 05/2015 High School Diploma : - GPA :
  • Graduated with 3.7 GPA
  • Give Me 5 Scholarship Recipient
  • Member of Varsity Cross Country 2012-2014
  • Member of Varsity Volleyball 2012-2014
  • Member of Junior Varsity Basketball 2013; Elected Captain 2013
  • Awarded 100% Everyday Award 2013-2015
  • Awarded Most Improved Physics Student 2014
  • Member of Health Occupations Students of America 2014
  • Elected Parliamentarian Officer for National Honor Society in 2014-2015
  • Awarded Female Dragon Athlete of the Year 2014
  • MVP Varsity Soccer 2014
  • Awarded Top Speech Student of the Year 2015
  • Awarded Perfect Attendance 2012-2015
  • Member of Varsity Soccer Team 2012-2015; Elected Co-Captain 2015
  • Member of Varsity Cheer 2013-2015; Elected Captain 2013-2015
  • MVP Varsity Cheer 2013-2015
Texas Tech University Lubbock, TX Expected in 05/2020 Bachelor of Arts : General Studies - GPA :
  • Concentrations in Psychology, Kinesiology and Health Professions
  • Graduated with 3.2 GPA
  • Elected to Diversity Chapter Officer for Psi Chi Honor Society in 2020
  • Member of Sigma Alpha Lambda National Leadership and Honors Organization 2019
  • Texas Tech Council on Family Relations Member 2019-2020
  • Dean's List Fall 2017
  • Dean's List Fall 2019
  • Stars Scholarship Recipient 2017-2020
  • Member of Texas Tech Hispanic Student Society 2017-2020
  • Member of Catholic Student Association 2015-2020
  • Member of Raider Awakening 2015-2020
  • Member of Pre-Occupational Therapy Club 2015-2020
  • Member of Disc Golf Club 2015-2020
  • First Aid/CPR Certified
  • QPR Certified regarding suicide prevention, intervention and other related issues.
Work History
Pga Tour - Student Assistant - Guest Services
Potomac, MD, 07/2019 - 05/2020
  • Greeted incoming office guests, answered questions and directed individuals to desired locations to enhance team efficiency.
  • Communicated effectively with management and instructors and openly accepted critiques and suggestions for areas of improvement.
  • Reported back to instructor and management to receive day-to-day tasks and responsibilities.
  • Helped with administrative support, including managing incoming calls, coordinating files and sorting mail.
  • Kept classrooms clean, neat and properly sanitized for student health and work environment efficiency.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Crossroads Diversified Services - Volunteer
Fort Campbell, KY, 01/2020 - 03/2020
  • Restocked facility supplies and set up treatment rooms.
  • Gathered and organized documentation for therapy staff.
  • Provided support to help patients adjust to new physical or cognitive limitations.
  • Established compassionate and caring relationships with patients.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Consulted with direct-care staff to implement best methods to achieve therapy goals.
Massachusetts Institute Of Technology - Barista
Boston, MA, 08/2018 - 06/2019
  • Assisted cashiers with processing customer payments and documenting orders.
  • Monitored dining room inventory and replenished as necessary.
  • Greeted customers and answered any questions.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Ensured exceptional guest experiences through attentive service.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Offered product samples, answered questions and helped customers find items.
  • Provided attentive service and proactively assessed guest needs.
Pga Tour - Bookseller
Blaine, MN, 08/2018 - 06/2019
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Applied interpersonal and communication skills to establish selling relationship with customers.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Assisted and listened to customers by answering calls, orders, questions and fulfilling requests.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Pga Tour - Volunteer
Charlotte, NC, 01/2018 - 04/2018
  • Enhanced operations by completing wide variety of tasks, freeing up valuable time for full-time employees.
  • Adhered to organization procedures and instructions to maintain safety.
  • Helped with office tasks including taking messages, scanning documents and answering phone inquiries.
  • Maintained clean, neat and operational facilities to serve all program needs.
  • Assisted therapists with equipment and client responsibilities.
Pga Tour - Volunteer
Maineville, OH, 08/2017 - 08/2017
  • Advanced organization's legislative and political agenda through advocacy initiatives.
  • Coordinated schedules and assignments for volunteer staff, maximizing team efficiency and effectiveness.
Pga Tour - Volunteer
Monterey, CA, 09/2016 - 09/2016
  • Observed and participated in enhancing mental, physical, and spiritual health of individuals through therapeutic riding, occupational/physical therapy and counseling.
Pga Tour - Volunteer
, , 09/2015 - 09/2015
  • Delivered hot, nutritious meals to the home bound elderly & disabled of our community.
Optimist Club Of Lubbock - Volunteer
City, STATE, 11/2015 - 11/2015
  • Observed as individuals provided hope and positive vision while bringing out the best in kids.

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Resume Overview

School Attended

  • IDEA San Benito College Prep
  • Texas Tech University

Job Titles Held:

  • Student Assistant - Guest Services
  • Volunteer
  • Barista
  • Bookseller
  • Volunteer
  • Volunteer
  • Volunteer
  • Volunteer
  • Volunteer


  • High School Diploma
  • Bachelor of Arts

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