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student advisor promoted to student advisor lead resume example with 15+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Motivated administration professional skilled at building strong working relationships with fellow staff, supervisors and community members. Talented leader possessing a solid understanding of municipal and international law and conflict management.

Highlights
  • Inter-governmental and legislative relations
  • Citizen engagement
  • Local government background
  • Superb writer and editor
  • Mediation
  • Employee relations
  • Project management
Education
University of Wisconsin-Milwaukee Milwaukee, WI Expected in August 2013 Bachelor of Arts : International Relations - GPA :
  • Minor in Conflict Management
  • Interdisciplinary Major
  • Student government representative
  • Coursework in Law and Political Science
  • Coursework in Marketing and Communications
  • Advanced coursework in Business Administration and Public Policy
Saint Louis University Madrid, Expected in : - GPA :
  • Attended from September 2007 to May 2009
  • Student government representative
Accomplishments
  • Wrote over 200 proclamations and letters on behalf of the Mayor of the City of Milwaukee
  • Wrote letter to Mexican Secretary of Foreign Affairs Jose Antonio Meade Kuribrena on behalf of the Mayor of Milwaukee requesting the addition of a Mexican Consulate office in Milwaukee
  • Collaborated on the restructuring of the Student Association at UWM, which included rewriting the SA Constitution and several governing bylaws
  • Collaborated on the creation of the Student Government Association at Saint Louis University
  • Received International Baccalaureate diploma from Rufus King IB High School
  • Received scholarship to attend Saint Louis University in Madrid, Spain; completed first two years of college in Madrid
  • Performed the National Anthem at Miller Park (home stadium of MLB team Milwaukee Brewers) multiple times
Experience
Qorvo - Student Advisor, promoted to Student Advisor Lead
San Jose, CA, 08/2013 - Current
  • Serve as a guardian, mentor, tutor and advocate to over 100 Chinese high school students studying in Milwaukee
  • Help students keep track of and renew all travel documents (passport, visa, Form I-20) on a regular yearly basis to maintain good status as international student
  • Assist new students in adjusting to new cultural customs and norms and with tasks such as registering for classes, opening bank accounts, becoming familiar with a new neighborhood/city, enrolling in health insurance, etc.
  • Work as a liaison between parents in China and high schools in Wisconsin to recruit new students as well as provide academic support for current students who may be struggling in school
  • Assist students who are high school seniors with college applications, particularly with navigating application requirements for international students
  • Monitor students with disciplinary issues, frequently engage in conflict resolution and advise management staff on incidents that arise in student housing
  • Led the effort to expand and revise the WIA Student Handbook; singlehandedly wrote a 35-page comprehensive handbook for all students that is still in use today
  • Devised short and long-range action plans to address a wide variety of student needs
  • As Student Advisor Lead: oversee a 6-member transportation team; manage the activity schedules of over 50 students and schedule pick-ups and drop-offs as needed; present agenda items relating to student transportation at 3 meetings per month; decreased personnel costs by 20% by carefully monitoring employee time management; streamlined the chain of command and internal structural roles, relationships and responsibilities.
Komodo Health - Intern
New York City, NY, 08/2012 - 11/2014
  • Served in the Constituent Relations Department
  • Handled all forms of constituent communication, including phone calls, letters, emails and social media
  • Monitor daily events in municipal government and helped Constituent Relations Manager devise plans to address anticipated constituent response
  • Quickly gained knowledge on functions and inner workings of municipal government, was able to address most constituent needs efficiently and effectively
  • As senior member of intern team, was frequently asked to edit and revise work of other interns, regarded as team leader
  • Often given individual and high-profile projects by staff members in other departments
  • Attended functions with Mayor Tom Barrett as staff, both for experience and to assist the Mayor as needed
ABRAZO Multicultural Marketing & Communications - Office Assistant/Junior Copyeditor
City, STATE, 07/2005 - 11/2013
  • Managed an office of 8; took minutes during daily meetings, compiled bi-lingual glossaries of frequently used terms in marketing campaigns, managed schedule of CEO
  • Worked as secondary copyeditor of advertisements in English and Spanish for various clients such as the Milwaukee Brewers, the Milwaukee Art Museum, American Family Insurance and El Rey Foods
  • Worked outside of office as part of market research for new clients (collecting surveys of public opinion on client or product, conducting focus groups)
  • Up until the end of 2013, was doing freelance transcription work in English and Spanish
Student Association At The University Of Wisconsin-Milwaukee - Public Relations Director
City, STATE, 06/2011 - 10/2011
  • Managed the Public Affairs Department for the Executive Branch of student government
  • Directed public relations and media relations campaigns
  • Wrote and revised memos, budgetary documents and press releases.
  • Helped plan various events for student body, such as Fireside Chats with SA President, UWM Pantherfest, campus-wide games and fairs
  • Negotiated agreements on behalf of the student body, including a contract to begin building a new union after a student referendum approved the proposal
Skills
  • Intermediate proficiency in Microsoft Office
  • Fluent in Spanish
  • Exceptionally skilled in conflict management, particularly in cross-cultural settings
  • Strong leadership qualities; able to delegate tasks well, effectively manage team members and provide support when needed

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Resume Overview

School Attended

  • University of Wisconsin-Milwaukee
  • Saint Louis University

Job Titles Held:

  • Student Advisor, promoted to Student Advisor Lead
  • Intern
  • Office Assistant/Junior Copyeditor
  • Public Relations Director

Degrees

  • Bachelor of Arts

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