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Student Accounts Coordinator Resume Example

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STUDENT ACCOUNTS COORDINATOR
Skills
  • Accounts payable
  • Accounts receivable
  • Accruals
  • Administrative support
  • Benefits
  • Billing
  • Budgets
  • Contracts
  • Documentation
  • Financial
  • Forecasting
  • Human Resources
  • Invoicing
  • Leadership
  • Logistics
  • Organizational
  • Payroll
  • PeopleSoft
  • Policies and Procedures
  • Problem-solving
  • Processes
  • Procurement
  • Purchasing
  • Reconciling
  • Research
  • Upstream
  • Workflow
  • Research Expertise
  • Business Operations
  • Account Management
Professional Summary

Highly talented financial professional with a strong background conducting detailed financial analysis, vendor compliance, auditing, and reporting on key performance indicators. Extensive experience in business requirements, data analysis, project management, problem solving, and user training/support. Demonstrated history of implementing processes to achieve procurement standards and to measure/track buyer performance. Highly adaptable at multitasking and working in time sensitive environments while maintaining an organized manner. Repeatedly recognized for speed, efficiency, and accuracy of work by both colleagues and leadership.

Professional Experience
July 2019 to Current
Student Accounts CoordinatorCompany Name, City, State
  • Serve as primary liaison to students attending Johns Hopkins University, including parents, third party payers, and internal staff for questions regarding contracts, outstanding payments, and disputes.
  • Establish working relationships with 300+ external vendors, parents, and students with diverse backgrounds.
  • Accurately prepare, submit, and process all third party payers and/or designated agencies invoices.
  • Analyze accounts receivable reimbursements, monitor trends, and utilize in-depth problem-solving techniques to resolve issues.
  • Perform root cause analysis and diligent execution on individual accounts to influence influx of accounts receivable.
  • Act as a liaison between the Treasury Department and the Third Party Payer Team in identifying wire payments from various international banking institutions.
  • Reconcile and post all daily payments from the M&T Bank and Western Union wire transfer reports with no increase in reconciliation errors and unidentifiable wire transfers.
  • Ensure payments (ACH, cash, check, and credit card) are received, credited, and recorded at appropriate tuition rates.
  • Identify and research discrepancies through data analyticsto improve upstream processes.
  • Responsible for a portfolio (including Boeing, NASA, NIH, and WAWF) of invoicing for students who utilize employer-sponsored benefits, review inquiries, reconcile accounts as appropriate, and resubmission of invoices for payment.
  • Spearheaded the development and implementation of a streamlined and efficient process for allocating all outside scholarships to student accounts and the internal JHU holding account, ensuring appropriate compliance with Financial Aid regulations.
  • Investigate accounts receivable and billing reports; identifying trends, categories of aged receivables, and provide feedback to improve results.
  • Analyze workflow and operational procedures to identify opportunities for improved reimbursement, develop and implement policies and procedures with leadership to ensure all services are captured, recorded, processed, and billed in an accurate and timely manner.
  • Assist with drafting of accurate, clear, and concise procedures for existing tasks within the Third Party Payment team.
September 2014 to July 2019
Site AdministratorCompany Name, City, State
  • Served as primary point of contact and provided all administrative support to the Plant Management team.
  • Processed expense reimbursement requests for staff using PeopleSoft or petty cash vouchers for expenses.
  • Accurately prepared, coded, and processed purchase requests using purchasing mechanisms such as PeopleSoft Procurement, e-marketplace, and/or P-Card.
  • Ensured completeness and accuracy of documentation according to Plant policies/procedures.
  • Created purchase orders, received, and documented all goods and services.
  • Processed related receipts verifying proper invoicing to ensure three-way match and timely payment processing.
  • Processed vendor invoices for expenses and/or services utilizing online check requests.
  • Liaised with external entities, procurement, and accounts payable for vendor record generation.
  • Performed and maintained records management systems and all accounting functions in PeopleSoft.
  • Responsible for all Human Resources relating to new hire paperwork and onboarding.
  • Processed weekly payroll, including processing corrections and reviewing payroll with staff.
  • Reviewed payroll data with managers to ensure compliance and accuracy with payroll policies/procedures.
  • Prepared monthly accounting reports and assist in the Plant's annual budget preparations.
  • Reconciled monthly revenues and expenses for operations, maintenance and capital projects budgets and maintained all supporting documentation.
  • Processed accounting transactions to correct revenue and expenses against budgets.
  • Recorded entries, analyzed invoices/expense reports, and charged expenses to accounts and cost centers.
  • Administered P-Card program for the Plant and allocated expenses against budgets, reviewed, and researched documentation.
  • Administered Plant petty cash funds (reviewed receipts, processed reimbursements, and replenished funds).
  • Responsible for coding, processing invoices and check requests into PeopleSoft.
  • Reviewed vendor statements and performed vendor account reconciliations and analysis.
  • Responsible for monthly and year end closing activities including accruals and audit requests.
  • Oriented and communicated changes of administrative procedures to support staff and provide one-on-one training of corresponding PeopleSoft practices as needed.
September 2006 to September 2014
Internal Auditor/Quality Assurance AnalystCompany Name, City, State
  • Interfaced with Sales/Procurement Departments to ensure forecasting and purchasing procedures/performance were timely and within the company's standards.
  • Developed the Procurement Department to consistently meet/exceed organizational goals.
  • Enhanced strategic sourcing through well-defined contracts.
  • Confirmed compliance of internal procedures for order confirmations and purchase orders.
  • Served as a liaison between the Logistics and Procurement Departments.
  • Audited and reviewed all purchase orders for any discrepancies between order confirmations and purchase orders, certifying accuracy prior to purchase order submission.
  • Reconcile processed work by verifying entries and comparing system reports to balances.
  • Entered new/updated vendor information and verified vendor accounts by reconciling monthly statements.
Education
Associate of Arts (A.AComputer Information SystemsHARFORD COMMUNITY COLLEGE, City, State
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Resume Overview

School Attended

  • HARFORD COMMUNITY COLLEGE

Job Titles Held:

  • Student Accounts Coordinator
  • Site Administrator
  • Internal Auditor/Quality Assurance Analyst

Degrees

  • Associate of Arts (A.A Computer Information Systems

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