Jessica Claire
- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Summary
Enthusiastic student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting.
Skills
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Experience
Student, 06/2018 - 08/2020
United Natural Foods Inc – Chanhassen, MN,
United Natural Foods Inc – Chanhassen, MN,
- Prepared and edited reports, presentations and articles.
- Adhered to all schedules, regulations, policies and dress codes.
- Volunteered with College of the Desert baseball to support Palm Springs Power in helping younger kids develop baseball skills.
- Demonstrated self-reliance by meeting and exceeding teacher expectations.
- Performed various activities to contribute to group projects.
To-go/Delivery Driver, 06/2020 - Current
The Reformation – Dallas, TX,
The Reformation – Dallas, TX,
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Plated food and assessed plate presentation to maintain highest standard of food quality.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Processed customers' payments and provided receipts.
- Greeted newly seated guests quickly and efficiently.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Sales Associate, 03/2019 - 01/2020
Buckle – City, STATE,
Buckle – City, STATE,
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Assisted customers by finding needed items and checking inventory for items at other locations.
- Surpassed daily sales goals by cross-selling and promoting additional products.
- Managed cash register operations using POS system, including processing sales and returns.
- Engaged shoppers, providing assistance and information on merchandise and product features.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Reduced store theft by observing customers, identifying security risks.
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
Education and Training
Associate of Arts: Psychology, Expected in 08/2020
College of The Desert - Palm Desert, CA,
College of The Desert - Palm Desert, CA,
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School Attended
- College of The Desert
Job Titles Held:
- Student
- To-go/Delivery Driver
- Sales Associate
Degrees
- Associate of Arts
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