LiveCareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

A proven and highly proficient administrative and customer service professional with over 5 years of experience supporting various businesses and demonstrating exemplary job competencies with increasingly complex requirements. Offering exceptional customer service ability, an adept communicator, thorough researcher, and problem solver. Am enthusiastic about further developing skills and positioning myself as an administrative professional.

Skills
  • Administrative
  • Onboarding
  • Proficient in Microsoft Office
    Suite
  • Project Management
  • Excellent Verbal, Written and Communications
  • Problem-solving
  • Data Entry
  • Organized
  • Office Management
  • Audit Preparation
  • Technology Integration
  • Data Analysis
  • Attention to Detail
  • Strong Multitasking
  • Methodical
  • Logical
    (References provided
Education
Expected in 05/2019 Bachelor of Arts | Global Studies University of North Carolina At Charlotte, Charlotte, NC GPA:
Expected in 12/2015 Associate of Arts | Central Piedmont Community College, Charlotte, NC GPA:
Affiliations
  • Model United Nation
  • The Humane Society of Charlotte
  • Habitat of humanity
Work History
04/XXX0 to Current Strategic Resources Inc. – Recruiter Ucla Health | Agoura Hills, CA,
  • Contact applicants within SRI's Applicant Tracking Systems (ATS) systems and other databases
  • Using SRI proprietary applicant databases to download and/or input applicant's information, and to track and update their application status
  • Reviews applicant's resume, application, and certifications to determine minimum qualifications
  • Creates and maintains applicant files throughout applicant intake process
  • Establish rapport with applicants and provide them assistance in submitting required documents needed to be considered for employment
  • Use of national and niche resume database search engines to recruit qualified applicants
  • Generates daily and weekly reports from ATS for Recruitment Manager, Project Manager, and Regional Coordinators that identify "real-time" applicant status
  • Works with other SRI departments and/or offices to successfully complete applicant intake process
  • Performed other administrative duties as assigned
06/2019 to 02/XXX0 Delta T. Group Inc – Recruiter Sparks Groups Staffing Agency | City, STATE,
  • Analyzed applications and identified potential candidates for clients
  • Screened candidates and provided lists of qualified potential hires
  • Conducted employment verifications, medical verifications and verified professional references.
  • Prepped and prepared applicant’s before interviewing with clients
  • Maintained electronic and hard copy records of applicants’ applications, resumes, assignments, and interview evaluations.
    Managed a portfolio of clients and maintained excellent, professional clientele relationships, securing their staffing needs
  • Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion
01/2015 to 05/2019 Administrative/Tax Assistant Great American Tax Services | City, STATE,
  • Prepared, organized, and managed documents, reports, and statements related according to tax rules and regulations.
  • Handled general accounting duties, bank deposits, and accounts payable and accounts receivable.
  • Provided support for business tax audits and enforcing tax compliance.
  • Reviewed income and expenditure statement of the company and recommended tax-saving measures.
  • Ensured account and finance department worked the state and federal fiscal laws.
  • Filed tax returns in a timely manner and collected refund for excess tax paid.
  • Handled administrative duties of the accounts department and
    performed other assigned duties.
  • Supplied all office needs such as, inventory, answering phones, office maintenance, scheduled appointments and greeting clients.
08/2013 to 12/2015 Student Lab Assistant Central Piedmont Community College | City, STATE,
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
  • Assisted with monitoring students in lab setting; identify and respond to unruly behavior.
  • Created lesson materials, visuals and digital presentations to supplement lesson plans.
  • Assisted and mentored students in groups of up to seven by reviewing lesson teachings.
  • Reported any notable concerns or incidents to Lab Instructor, then Assistant Director, respectively.
  • Supported all computer lab operations.
Accomplishments
  • Assisted onboarding 300 employees during my time at SRI and Delta T
  • Built relationships within the company, both domestically and internationally, to have the resources necessary to meet counselors informational needs
  • Helped Great American Tax Services stay within the budget for the past 4 years in a row
  • Managed data integrity within the applicant tracking system, ensuring timely entry and visibility of recruitment activity within ATS/IMAR technologies
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Worked as a single point of contact for over 10+ clients, answering all their requests and questions in a timely manner

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Resume Overview

School Attended

  • University of North Carolina At Charlotte
  • Central Piedmont Community College

Job Titles Held:

  • Strategic Resources Inc. – Recruiter
  • Delta T. Group Inc – Recruiter
  • Administrative/Tax Assistant
  • Student Lab Assistant

Degrees

  • Bachelor of Arts
  • Associate of Arts

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