Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Summary
To gain hands on experience in the criminal justice field. My goal is to serve and protect communities in a safe and effective way. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated setting.
Skills
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Experience
04/2020 to 08/2020
Stocker Associate Citi Trends, Inc. – Gates, NY,
- Stocked and rotated products, supplies and paper goods to optimize freshness.
- Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
- Received incoming product deliveries and relocated to storage shelves, coolers or bins.
- Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Delivered products to customer locations.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved operations by working with team members and customers to find workable solutions.
- Used RF scanner to pick items from bins and complete orders.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
11/2019 to 05/2020
Sales Associate Wegmans Food Markets – Colonia, NJ,
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Assisted customers by finding needed shoe items and checking inventory for items at other locations.
- Helped average of 10-15 customers per day by responding to inquiries and locating products.
- Offered product and service consultations and employed upselling techniques.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Initiated friendly conversation with each customer to determine level of assistance required.
- Fostered customer retention by assessing and meeting product needs.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Answered questions about current promotions and resolved issues according to store policies.
- Promoted customer satisfaction by being respectful and resourceful.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Engaged shoppers, providing assistance and information on merchandise and product features.
- Assisted in ringing up sales at registers and bagging merchandise.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Followed all company policies, rules and procedures to promote company goals and maintain safety.
- Built customer loyalty by engaging with and identifying product needs of customers.
- Reduced store theft 100% by observing customers, identifying security risks and always paying attention.
- Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
- Helped customers by answering questions and locating merchandise.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
12/2018 to 11/2019
Grocery Stocker Fourth Avenue Supermarket – City, STATE,
- Removed outdated and overripe items from stock to eliminate health risks.
- Helped customers complete purchases, including processing payments and bagging items.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Updated signage to reflect current prices and help promote target merchandise.
- Assisted customers based on currently available product, promotional and policy information.
- Prepared products for sales floor by adding tags and readying pallets or restocking.
- Notified manager immediately of any spills or any issue, enabling quick clean-up and remediation.
- Assisted customers by carrying packages and bags and securing purchases in vehicles.
- Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
- Added labels to products, rotated current stock and professionally arranged merchandise.
- Assessed floor displays to determine which merchandise required restocking.
- Secured products when transporting to different areas of store to prevent merchandise damage.
- Provided friendly and knowledgeable service to all guests.
Education and Training
Expected in 05/2020
High School Diploma:
Mcadory High School - Mccalla, AL
Mcadory High School - Mccalla, AL
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Resume Overview
School Attended
- Mcadory High School
Job Titles Held:
- Stocker Associate
- Sales Associate
- Grocery Stocker
Degrees
- High School Diploma
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