Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

To gain hands on experience in the criminal justice field. My goal is to serve and protect communities in a safe and effective way. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated setting.

  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
04/2020 to 08/2020
Stocker Associate Citi Trends, Inc. Gates, NY,
  • Stocked and rotated products, supplies and paper goods to optimize freshness.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Delivered products to customer locations.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Used RF scanner to pick items from bins and complete orders.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
11/2019 to 05/2020
Sales Associate Wegmans Food Markets Colonia, NJ,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Assisted customers by finding needed shoe items and checking inventory for items at other locations.
  • Helped average of 10-15 customers per day by responding to inquiries and locating products.
  • Offered product and service consultations and employed upselling techniques.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Fostered customer retention by assessing and meeting product needs.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Promoted customer satisfaction by being respectful and resourceful.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Reduced store theft 100% by observing customers, identifying security risks and always paying attention.
  • Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Helped customers by answering questions and locating merchandise.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
12/2018 to 11/2019
Grocery Stocker Fourth Avenue Supermarket City, STATE,
  • Removed outdated and overripe items from stock to eliminate health risks.
  • Helped customers complete purchases, including processing payments and bagging items.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Updated signage to reflect current prices and help promote target merchandise.
  • Assisted customers based on currently available product, promotional and policy information.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Notified manager immediately of any spills or any issue, enabling quick clean-up and remediation.
  • Assisted customers by carrying packages and bags and securing purchases in vehicles.
  • Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
  • Added labels to products, rotated current stock and professionally arranged merchandise.
  • Assessed floor displays to determine which merchandise required restocking.
  • Secured products when transporting to different areas of store to prevent merchandise damage.
  • Provided friendly and knowledgeable service to all guests.
Education and Training
Expected in 05/2020
High School Diploma:
Mcadory High School - Mccalla, AL

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Resume Overview

School Attended

  • Mcadory High School

Job Titles Held:

  • Stocker Associate
  • Sales Associate
  • Grocery Stocker


  • High School Diploma

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